Radek's Chocolate logo
Visit website

Radek's Chocolate Reviews 

386
•
TrustScore 5 out of 5

4.9

Chocolate Artisan
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality products, including various chocolates, hot chocolates, and cacao, often noting their unique taste and beneficial properties. People frequently highlight the fast and efficient delivery, with many orders arriving quickly and well-packaged. The ordering process is described as easy, and customer service is often highlighted for being responsive and helpful. However, some customers also noted occasional issues with delivery, such as products arriving damp due to rain or parcels being left in unideal locations by the courier without notification.

What people talk about most

Product

Reviewers consistently express delight with the product quality, often describing items as delicious,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the amazing and delicious... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency, with many... See more

Order

Customers had positive experiences with order, praising the quick and easy ordering process, as well as the... See more

Service

Clients share positive opinions on service, consistently highlighting excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied

Company details

  1. #4 of 23 best companies in Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(386)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Radek's chocolate is exceptional

Radek's chocolate is exceptional, in both taste and quality....A friend visited at the weekend,and gifted me a lions mane tincture bar....the whole was eaten before the next day had end! beautifull. I then reordered chocolate, and tincture separately, and though possibly more pricey that "normal" famous dark choc bars,the quality is worth it. Tincture is made well too!

13 March 2024
Rated 5 out of 5 stars

Top standards

The Radeks workshop is just walking distance from my home. So I collect my orders directly from there. They always call me when the order is ready and when I come to pick it - whoever is serving me at the time- it is always a friendly and smiley face and happy to chat for few minutes. I love Radekschocolate products, their ethics and customer service.

2 January 2024
Rated 5 out of 5 stars

Awesome

Such a fast turnaround given that it was just before Christmas - blisteringly fast!
Also replaced out of stock items with something extra yummy as they couldn't get me on the phone - thank you so much.

18 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look