Radicand Tech & HomeReviews 

121
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often receiving their orders much quicker than expected. Many also highlight the competitive pricing and the quality of the products received, which often exceed expectations. The overall service, including communication and support, is consistently described as excellent and helpful. However, some customers experienced delays in delivery, particularly for longer distances, or received incorrect items like the wrong color product. A few also mentioned a desire for more detailed tracking information between order confirmation and courier handover.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of product, often finding items that were out of stock elsewhere and at... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick and easy ordering... See more

Service

Customers had positive experiences with service, frequently describing it as efficient, fast, and reliable.... See more

Price

Users describe positive interactions with price, often noting that prices were cheaper and more competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more

Company replied

Rated 5 out of 5 stars

I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more

Rated 5 out of 5 stars

Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more

Rated 5 out of 5 stars

What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more


Company details

  1. Appliance shop

Written by the company

Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(121)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was wonderful

The service was wonderful! i was at first sceptical, but Radicand proved me wrong! will for sure order in future again from them!

24 October 2025
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for the kind words!

Rated 2 out of 5 stars

I got the wrong order and had to wait 3…

I got the wrong order and had to wait 3 more days to get the right one

9 October 2025
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Hi Duduzile,

Thank you for your feedback, and I’m truly sorry for the mix-up with your order which was dispatched directly from the supplier. We understand how disappointing it is to receive the wrong item and then face an additional wait—it’s not the experience we aim to deliver.

We’ve reviewed what went wrong and are working to prevent this from happening again. Your time matters, and we appreciate your patience while we resolved the issue.

If there’s anything more we can do to make this right, please don’t hesitate to reach out. We value your support and hope to serve you better in the future.

Warm regards,
Zanele

Rated 5 out of 5 stars

Great experience

Great experience. First time ordering and the communication and support throughout the process was perfect

1 October 2025
Rated 5 out of 5 stars

Great Servive

I did not expect the product of mine to arrive so quick! Thank you so much for your excellent service. I will definitely order from this company again

18 September 2025
Rated 5 out of 5 stars

Great service

Great service, very fast delivery placed an order on Wednesday and package was delivered on Friday to my door. we'll most definitely recommend, and use them again.

3 September 2025

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