Radioworld UK Reviews 

20,105
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, knowledgeable staff who provide honest advice and make interactions pleasant and productive. Many people appreciate the friendly nature of the service, often highlighting the team's experience and willingness to assist with product inquiries and orders. Reviewers frequently note the ease of ordering and the high quality of products received, often in excellent condition and well-packaged, with delivery widely commended for its speed and reliability. However, some customers experienced delivery issues, such as significant delays, items not arriving, or packages being returned due to missing recipient details or unexpected shipping costs.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that items work very well and are of... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, outstanding, and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast ordering and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

Bought a second hand radio but when I got it , it wasn’t receiving signals from people I normally talk to and always got signals on them. So I got in touch with Sam and explained everything but af... See more

Company replied

Rated 5 out of 5 stars

Always good service and friendly, happy sounding staff. Very knowledgeable. Competitive price for soldering on some PL259's compared to other places. Thanks guys. I will be back again.

Company replied



Company details

  1. #51 of 192 best companies in Electronics store
  2. #1 of 2 best companies in Antenna service
  3. #86 of 182 best companies in Hobby shop
  4. #5 of 24 best companies in Telecommunications equipment supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

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4.8

Excellent

TrustScore 5 out of 5

20k reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,105)

1,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful

15 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Tony,

Thank you for your review — we really appreciate it. Great to hear you found our service very helpful. If you ever need anything else, we’re always here to assist.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Great thanks

Great thanks

4 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Derik,

Thank you for your review — really appreciated. Great to hear everything was spot on for you. If you need anything else at all, we’re always here to help.

Kind regards,
Radioworld UK

Rated 4 out of 5 stars

Item was perfect & the service was…

Item was perfect & the service was great 👍 just thought it was a tad expensive for such a tiny piece of plastic but they were one of the few people to have the part, so thank you very much, Guy, M7XZZ

4 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Guy,

Thank you for your review — we really appreciate it. Great to hear the item was perfect and that you were happy with the service and delivery.

We understand your point about the price, especially for a small plastic component. Some of these specialist radio parts are produced in low volumes, which can make them a little more expensive than expected, but we’re pleased we were able to supply the exact part you needed when others couldn’t.

Thanks again for choosing Radioworld UK, and if you ever need anything else, we’re always here to help.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Order delivered safely and on time

Order delivered safely and on time . All good .

29 May 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Steven,

Thank you for your review — great to hear your order arrived safely and on time. We really appreciate the feedback, and we’re glad everything was spot on for you.

If you need anything else in the future, we’re always here to help.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Easy to find what I wanted

Easy to find what I wanted, simple order and payment process.

14 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Colin,
Thank you for the great feedback. We're really pleased to hear you found everything easy to locate and that the order and payment process was nice and simple. We work hard to keep the website quick and straightforward to use, so it’s great to know it helped make your purchase smooth.
We appreciate you choosing Radioworld UK, and we're here if you need anything else.
— The Radioworld Team

Rated 5 out of 5 stars

Always a reliable supplier.

The website is easy to navigate, and the items well described. I have used Radioworld several times before, so they are one of my trusted sources for amateur radio parts.

14 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for your continued trust in us. It’s great to hear that you find the website easy to navigate and the product descriptions clear and helpful. We really appreciate you choosing Radioworld as one of your go‑to suppliers for amateur radio parts.
If you ever need advice or support, we’re always here to help.
— The Radioworld Team

Rated 5 out of 5 stars

Great Services every time

Great Services every time

11 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Clive,
Thank you for the great feedback. It’s brilliant to hear you’ve consistently received great service from us. We really appreciate your continued support and trust in Radioworld UK.
If you ever need anything, we’re always here to help.
— The Radioworld Team

Rated 5 out of 5 stars

Good and bad for me

Good and bad for me . Purchased an astatic red devil mic . All works as it should, good service from the staff , apart from wanting £40 yes £40 for putting me a 4 pin plug on . The mic was £70 , so would of cost me £110 with the 4 pin .

12 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for your review and for choosing Radioworld. We’re glad to hear the Red Devil mic is working well for you and that you received good service from the team.
Regarding the £40 charge for fitting a 4‑pin plug — this is our standard labour rate, which is charged by the hour. Plug fitting may seem quick, but it still requires bench time, testing, and engineering labour, so it falls under that minimum charge.
We appreciate your feedback and understand how it may feel high in relation to the mic price. If you ever want advice on plug wiring or options before purchasing, we’re always happy to help.
Thanks again for your order and for taking the time to share your experience.

— The Radioworld Team

Rated 5 out of 5 stars

Diamond

Great service, price and products

2 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Robert,
Thank you for the great feedback. We’re really pleased to hear you’re happy with the service, pricing and the Diamond products you received.
We appreciate you choosing Radioworld UK and look forward to helping you again.

— The Radioworld Team

Rated 1 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Dear Miguel,

Thank you for your review.

The order was placed on 7th June, which was a Sunday evening, and your review was left less than a week later.

I can't currently see any contact from you reporting a delivery issue before leaving the review. We'd be more than happy to investigate this for you, but we'll first need to confirm whether the parcel was delivered to the UK delivery address provided during checkout.

If there has been an issue with the delivery, please contact us directly with further details, and we'll be happy to help resolve the matter. If replacement radios are required, these will be dispatched from Monday, and tracking details will be provided once they have been sent.

Kind regards,

Rated 5 out of 5 stars

Received my 2nd hand psu the other day

Received my 2nd hand psu the other day, so well packaged and in mint condition. Will buy from them again.

4 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,
Thank you for the great review. We’re really pleased to hear your second‑hand PSU arrived safely, well packaged and in mint condition — that’s exactly how we want every item to reach our customers.
We appreciate your trust in us and look forward to helping you again in the future.
— Radioworld UK

Rated 5 out of 5 stars

I ordered a antenna which the purchase…

I ordered a antenna which the purchase went through with ease and the antenna arrived quickly and in great condition. Definitely recommend Radioworld UK. I will be purchasing more goods in the future and recommending to my fellow Radio Operators. Thanks for the prompt and reliable service.

7 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jim,
Thank you for the fantastic review. Great to hear your antenna order went through smoothly and arrived quickly and in top condition.
We really appreciate the recommendation — it means a lot, especially within the radio community.
Thanks again for the kind words and for choosing Radioworld. We look forward to helping you with future purchases.
— Radioworld UK

Rated 1 out of 5 stars

Very slow service

Ordered Saturday 6th of June with a faster delivery service advertised as 1-2 days weekday delivery that we paid extra for. Now it's 9:30pm Thursday 11th of June and still no delivery.
Not a great experience.

6 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Graeme,
Thank you for your review, and we’re sorry to hear about the disappointment with the delivery time. We completely understand how frustrating it is when something takes longer than expected, especially after paying for a faster service.

Your order was dispatched promptly on the 9th of June, and Royal Mail have handled it using their Tracked 48 service, which unfortunately can vary depending on the local mail centre and regional processing times. We can see it has now reached Edinburgh MC and is on its way to your local delivery office.

We appreciate your patience, and we’re always here to help if you need any further updates or support.
— Radioworld UK

Rated 5 out of 5 stars

As ever brilliant

As ever, the team at RW are knowledgeable, friendly and attentive to detail. Ordered a radio, I even made mistake by paying delivery when I was meant to collect it. One refund made after a phone call. What service. Cannot complain at all. Top marks guys. Thank you so much. Steve M6PTS

10 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Steve,
Thank you for the brilliant review. We’re really pleased to hear the team looked after you and got everything sorted quickly — even the delivery mix‑up.
We always aim to be helpful, attentive and easy to deal with, so it’s great to know that came across.
Thanks again for your support and the top marks.
— Radioworld UK

Rated 5 out of 5 stars

The person i spoke had personal…

The person i spoke had personal knowlege if the unit i was phoning about and gave me addotional information. A polite and proffesional interaction. Thumbs up from me

10 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Neil,
Thank you for the great feedback. It’s brilliant to hear that the person you spoke with had hands‑on knowledge of the unit and could give you the extra detail you needed.
We always aim to keep things polite, professional and genuinely helpful, so your thumbs‑up means a lot.
Thanks again for taking the time to leave a review.
— Radioworld UK

Rated 4 out of 5 stars

Easy ordering process and good pricing

Easy ordering process and good pricing. Hopefully a quick delivery.

10 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Bigsyuk,
Thanks for the great feedback. We’re glad to hear the ordering process was nice and easy and that our pricing hit the mark for you.
Your order is already in the system and we’ll work to get it out to you as quickly as possible.
Thanks again for choosing Radioworld.
— Radioworld UK

Rated 5 out of 5 stars

Great people always welcoming and have…

Great people always welcoming and have great radio knowledge

29 May 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for the great review. It’s always a pleasure welcoming you in, and we really appreciate your kind words about the team.
We take pride in offering genuine radio knowledge and a friendly atmosphere, so it’s brilliant to hear that comes across.
Thanks again for your support.
— Radioworld UK

Rated 4 out of 5 stars

Nice website and stock

Radioworld UK has a great stock of equipment and have very competitive prices.

Purchasing went well but my only bugbear is a common one for people like myself who live in the North of Scotland. There is a charge for delivery and a slower method. This really annoys me so one star is deducted.

29 May 2026
Radioworld UK logo

Reply from Radioworld UK

Hi G Treasurer,
Thank you for the positive comments about our website, stock levels and pricing — we really appreciate it.
We understand the frustration around delivery options to the North of Scotland. Unfortunately, courier surcharges and extended transit times in certain regions are set by the carriers, not by us, but we always do our best to keep costs as low as possible.
Thank you again for your order and for taking the time to leave a review.
— Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi Charles,
Thank you for the positive feedback. Great to hear you found our online service smooth and straightforward.
We appreciate you choosing Radioworld.
— Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Thank you for your feedback! We’re delighted you found our website easy to navigate and ordering straightforward. We aim to make every purchase smooth and hassle‑free — your comments are much appreciated.

Radioworld UK

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