Radius CONNECT24 Reviews 679

Very easy to set up, When testing to make sure it is connected correctly call is answered promptly and staff are friendly. Puts my dad at ease having the wrist band as he can call for help if he falls again.
Thank you

Very user friendly device. Good instructions to set up and easy for older non technically minded people. Very loud device, good for people that are hard of hearing. Can be heard from any room in the house. Quick answer when tested. Good device all around so would recommend for someone who needs this type of equipment in the home

Staff were very polite and helpful throughout the process

Very reliable service. Friendly staff

Very straightforward and simple. Just how it should be.

Very easy service to set up. Have only had a month. Due to do a monthly test soon. Great to get 24hr servi

The member of staff was so helpful in explaining all about the product and how it worked. She then ensured I would be contacted quickly re organisation of the watch and the cost involved - excellent service!

Radius contacted me Roberts daughter straight away when my Daddy accidentally hit his button. Very professional and efficient service.

Checked out on the internet first and selected Radius, watch arrived very quickly and was easy to set up a as nd use
Very happy with our decision 🧒

Easy to set up and understand, called quickly when Dad dropped his pendant,gives me peace of mind.

Easy to set up and nice to talk too when checking up all is working

I dealt with Roma and she was just lovely, explained everything and help me get sorted as I initially ordered the wrong product. I even went back to her about the panpan phone app which I was a bit confused about at the start. Everything has been really efficient and easy to use.
Mum has done a test with her watch and spoke to one of the responders and she understands how to work it and is proudly showing it off to everyone she meets and telling them to get one!

We found the lady from Radius very helpful and explained everything really well and advised us on the best product for me.
She explained how everything worked and was very attentive

I was impressed by how quick the personal alarm was delivered from placing the order. It was very easy to set up as well.

A great service, although it was only needed for a very short time before my mother went into a Residential Home. I wish we had used it sooner as it gave the family great peace of mind.

Very good response time

5 star service
When I telephoned phone was answered promptly and staff most helpful to set up my watch. They even rang to see how I was managing new watch z. Hilary Graham

Easy to purchase and set up - quick delivery - peace of mind knowing all is in place , thank you

Super company, who not only have great response to alert calls but also offer personal attention to customer support calls and emails too, asap rather than the dreaded “within 48 hours” we all see far too much of.
I love the PanPan watch, which is easy for me to say as I am a big person who can only wear big watches (I saw a review complaining about the strap being too short but I have it on loosely and there are still 5cm left to go), the technology will get smaller, neater and cheaper.
This service comes at a very reasonable price that includes watch rental (every other service I checked expected you to buy the watch and still charged the same monthly rate or more).
Thank you

Peace of mind that my Mother can get help straight away if needed