Radius CONNECT24 Reviews 680

I have only recently joined Radius having dithered for quite a while. However the whole process proved to be very straightforward, pleasant and efficient. Charlotte talked me through the registration and completed it for me by phone. I received the kit within days and setting it up could not have been easier! The initial test call was immediate, the voice on the other end was so friendly, kind and comforting - patiently explaining the procedure in the event of an actual call & indeed should I ever press the button by mistake! My daughters were with me during the test and they too thought it was so good to witness. One of them said she felt she would like to give her a hug!
I appreciate having the peace of mind now and I know my family & friends are also more content now on my behalf.

Amazingly helpful and Charlotte was very easy to talk to and made it a very personal experience with my granny at the forefront

The lady on the initial telephone call was friendly and provided all the information I needed without making it too technical. I felt very reassured. Also made my mother comfortable when carrying out first test.

The parcel was delivered to the wrong address 😕

Quick and straightforward to order and setup. Excellent customer service. Helpful staff.

Contacted the company regarding an alarm for my mum who was getting out of hospital that day. Arrangements made for package and I was able to collect the same day. Very helpful staff who explained how things worked.

Very quick and efficient. Very clear instructions and very helpful staff.

Very easy process and pleased with the communication.
Haven't had to use as yet and hopefully wont have to but great peace of mind knowing my mother will be helped if a fall happens.

Quick delivery. Easy to set up. The only thing I need to remember is to wear it!

Have been using a Radius panic alarm for a number of years and have always experienced a fantastic level of service from the company. This was exemplified most recently by the very fast and efficient response by Charlotte in Radius to my order for a replacement alarm button, where I received the replacement item within 2 days. I highly recommend Radius.

I just needed to provide some details then the device was delivered ready to use. Delivery was quick and testing was easy. A professional service.

Instructions are not clear setting up the box

Quick delivery, really easy set up and call handlers have been very helpful and friendly.

Charlotte from the sales team was courteous, empathetic and knowledgable regarding Radius Connect. The connect product is great its’s very reassuring for both the wearer and the family.
Delivery was prompt, set up was straightforward and the Radius call staff on making the test calls were very reassuring and helpful . Thank you

Delivery was a bit slow, it took a week until arrival, however on arrival and testing, this was done with brilliant efficiency and appears to be a great system, allowing peace of mind for the client and family.

Radius was recommended by a friend who used the service for her mum. So on ringing and speaking to lovely staff members the set up for my dad and equipment have been such a piece of mind.

Very professional and helpful staff. Alarm easy to install and test process gave both my mum and me lots of reassurance.

When I made enquiries about the alarm I was very well informed about same by a very pleasant girl. The equipment arrived soon after and I got it set up.
It gives me peace of mind.

Friendly staff to advise you on product to suit your needs .Easy set up of falls alarm .Quick delivery