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Radmore & Tucker Limited Reviews 

1,744
•
TrustScore 4.5 out of 5

4.7

Lawn Mower Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and pleasant service, often highlighting the competitive pricing and the quality of the products, especially Stihl equipment. Many appreciate the straightforward online ordering process and the remarkably fast delivery, with some receiving their items the next day. Reviewers frequently mention the excellent communication and the helpful, knowledgeable staff who go above and beyond. However, some people experienced significant delays in delivery, with orders taking much longer than expected, sometimes due to items being out of stock or issues with the courier. A few customers also reported receiving incorrect products or items that were not as described, leading to dissatisfaction and problems with refunds.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the quick, efficient, and... See more

Product

Clients share positive opinions on product, frequently praising the good quality, value, and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Price

Consumers find price to be a positive aspect, with many reviewers consistently highlighting excellent and... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent. My delivery didn't arrive on time (based in NI) but they were prompt with their response when I asked for an update. Would definitely use again.

Rated 5 out of 5 stars

Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not... See more

Company replied

Rated 5 out of 5 stars

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

Rated 5 out of 5 stars

Great price and speedy response to queries. Delivery was ahead of estimate as stock was on back order. I have used this company a number of times and on each occasion the service has been first class... See more

Company details

  1. #9 of 20 best companies in Lawn Mower Shop
  2. #87 of 191 best companies in Garden centre
  3. #4 of 6 best companies in Lawn mower repair service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,744)

1,277 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Radmore & Tucker were excellent.I ordered a product that was back ordered and asked them to call before they dispatched it to ensure someone could take delivery. Sure enough the note was added to the order and I received a phone call when they got the product in stock to arrange a suitable date. Excellent customer service.

29 June 2026
Rated 4 out of 5 stars

I ordered a Stihl chipper and it turned…

I ordered a Stihl chipper and it turned out that they had just stopped making them. Amy in accounts went to a lot of trouble to try and get me one, kept me informed of the situation and when it finally became clear one could not be sourced. Very promptly refunded our account. Very impressed with her attitude approach and conduct.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

My delivery from Radmore and Tucker arrived early and in excellent condition, this extension handle and wheel set for my Stihl mini trimmer will save me bending to trim the edges of the lawn, it's a great little gadget it also saves me using my larger trimmer on smaller areas, thank you.

24 June 2026

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