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Radmore & Tucker Limited Reviews 

1,746
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and pleasant service, often highlighting the competitive pricing and the quality of the products, especially Stihl equipment. Many appreciate the straightforward online ordering process and the remarkably fast delivery, with some receiving their items the next day. Reviewers frequently mention the excellent communication and the helpful, knowledgeable staff who go above and beyond. However, some people experienced significant delays in delivery, with orders taking much longer than expected, sometimes due to items being out of stock or issues with the courier. A few customers also reported receiving incorrect products or items that were not as described, leading to dissatisfaction and problems with refunds.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the quick, efficient, and... See more

Product

Clients share positive opinions on product, frequently praising the good quality, value, and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Price

Consumers find price to be a positive aspect, with many reviewers consistently highlighting excellent and... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent. My delivery didn't arrive on time (based in NI) but they were prompt with their response when I asked for an update. Would definitely use again.

Rated 5 out of 5 stars

Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not... See more

Company replied

Rated 5 out of 5 stars

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

Rated 5 out of 5 stars

Great price and speedy response to queries. Delivery was ahead of estimate as stock was on back order. I have used this company a number of times and on each occasion the service has been first class... See more


Company details

  1. #10 of 20 best companies in Lawn Mower Shop
  2. #87 of 191 best companies in Garden centre
  3. #4 of 6 best companies in Lawn mower repair service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,746)

1,277 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery

My delivery from Radmore and Tucker arrived early and in excellent condition, this extension handle and wheel set for my Stihl mini trimmer will save me bending to trim the edges of the lawn, it's a great little gadget it also saves me using my larger trimmer on smaller areas, thank you.

24 June 2026
Rated 5 out of 5 stars

Easy order process

Easy order process , confirmation by email promptly and delivery date. Order received on time ,delivered by a reputable company to my door with a cheerful smile.

22 June 2026
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Website easy to use for ordering. The product is fantastic, works really really well and well pleased with it. Recommend.

19 June 2026
Rated 5 out of 5 stars

Reliable and prompt

Always a great experience ordering online from RT. Usually best online price and always deliver intact and on time, no matter size of purchase

17 June 2026
Rated 5 out of 5 stars

It's the second time I have used…

It's the second time I have used Radmore and Tucker, purchased a very competitively priced cordless lawnmower, good customer service and prompt delivery, I would thoroughly recommend this company.

18 June 2026
Rated 5 out of 5 stars

Radmore & Tucker easy to do business…

Radmore & Tucker easy to do business with, and offer some advice for which I appreciate.
Ordered very competitively priced pressure washer online it was soon was delivered .
It’s a Stihl RE 140 plus and is the best pressure washer I have used and very economical with the water.

18 June 2026

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