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Radmore & Tucker Limited Reviews 

1,766
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide first-rate support. Many people appreciate the competitive pricing and the high quality of the products offered. Reviewers frequently mention the straightforward ordering process and the impressively fast delivery, with many items arriving sooner than expected. However, some customers also noted occasional delays in delivery, with several experiencing waits of two weeks or more for their orders. A few other people also felt that items listed as 'in stock' sometimes turned out to be unavailable, leading to unexpected waiting periods.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Product

Users describe positive interactions with product, often highlighting the excellent quality and value, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and excellent prices... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more

Rated 5 out of 5 stars

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

Rated 5 out of 5 stars

This is not the first time I have purchased from this seller and I’m pleased to say that they have maintained their high standards. Ordering is straightforward forward, quality product STIHL is my go... See more

Rated 5 out of 5 stars

Excellent product (Stihl) and first rate service. We have purchased an electric scarifier and waiting for the right weather to try out our new tool. We have several other Stihl (electric) garden too... See more


Company details

  1. #4 of 21 best companies in Lawn Mower Shop
  2. #56 of 190 best companies in Garden centre
  3. #2 of 6 best companies in Lawn mower repair service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,766)

1,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Echo Five Stars

Great product, bought to replace 15 year old Echo strimmer, Very pleased with my new Echo strimmer.
Service and Delivery great.

15 June 2026
Rated 5 out of 5 stars

Better than amazon…

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

9 June 2026
Rated 5 out of 5 stars

Will use Radmore and Tucker again

Easy to order. Most or my order was in stock but one part had to be ordered from Stihl so took a week or so. Once I got my email that it was shipped,it was delivered next day

11 June 2026
Rated 5 out of 5 stars

Bought for the Boss ( wife ) because…

Bought for the Boss ( wife ) because she was fed up with my hedge cutting.It was her first attempt at cutting hedge with this machine.Guess what a very very good result.STIHL quality products,and it shows.Great service as normal from R&T ,plus a little gift that made me smile,thank you very much.

12 June 2026
Rated 5 out of 5 stars

Prompt service

Prompt service. Delivery was delayed by a day, but then we're in rural Wales! Customer service also quickly advised me as to how and what to order.

12 June 2026
Rated 5 out of 5 stars

Easy to order.

Easy to order.
excellent company to deal with.
Fast delivery.
Stihl hedge trimmer really good should have got one years ago.
Only used half the battery out off two.

11 June 2026
Rated 3 out of 5 stars

It's been well over the 7-10 days…

It's been well over the 7-10 days delivery and we are still waiting for the final item of the 3 we ordered. However once I raised the issue their communication has been good and they have assured us that the final item will be with us shortly.

11 June 2026

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