Customer service was excellent. My delivery didn't arrive on time (based in NI) but they were prompt with their response when I asked for an update. Would definitely use again.
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Review summary
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What people talk about most
Reviews shaping this summary
Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not... See more
Company replied
Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.
Great price and speedy response to queries. Delivery was ahead of estimate as stock was on back order. I have used this company a number of times and on each occasion the service has been first class... See more
Company details
- #4 of 21 best companies in Lawn Mower Shop
- #56 of 190 best companies in Garden centre
- #2 of 6 best companies in Lawn mower repair service
Written by the company
We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.
Contact info
Springwell Nurseries, EX2 9FB, Exeter, United Kingdom
- 01392 254270
- sales@radmoretucker.co.uk
- radmoretucker.co.uk
4.8
Excellent
2k reviews
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Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Radmore & Tucker Limited
Hi Robert,
Thank you for your review and for your continued custom.
We're delighted to hear that you find our products good value and that our service keeps you coming back. There’s no greater compliment than a returning customer, and we truly appreciate your loyalty.
We look forward to helping you again with your future purchases.
Kind regards,
The Radmore & Tucker Team
Good products
Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not just about profit 😉
29 May 2026
Reply from Radmore & Tucker Limited
Hi Alastair,
Thank you for your fantastic 5-star review and for your sense of humour!
We're delighted to hear that you found our products easy to find on the website, competitively priced, and delivered quickly. It's great to know that you had a positive experience shopping with us.
As for the chocolate bar suggestion, we can't promise anything just yet, but we'll certainly pass the idea on to the team! We agree that a little surprise can go a long way in brightening someone's day.
Thank you for your support, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Excellent Mower purchased
Helpful service when making a big purchase Prompt next day Delivery. Good quality product.
19 September 2025
Reply from Radmore & Tucker Limited
Hi,
Thank you for your excellent 5-star review.
We're delighted to hear that you found our team helpful when making such an important purchase and that your mower was delivered promptly the very next day. It's also great to know that you're pleased with the quality of the product.
We really appreciate your feedback and thank you for choosing Radmore & Tucker. We hope you enjoy your new mower and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi John,
Thank you for your 5-star review.
We're delighted to hear that you received great service. Feedback like yours means a lot to our team and motivates us to continue providing the best possible experience for our customers.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Dawn,
Thank you for your wonderful 5-star review.
We're delighted to hear that you've consistently received excellent service from us. Providing a great experience every time is what we strive for, so your feedback is greatly appreciated.
Thank you for your continued support, and we look forward to serving you again soon.
Kind regards,
The Radmore & Tucker Team
Simply ordered around midday and…
Simply ordered around midday and delivered the following day, you can’t ask for more than that well done Radmore.
27 May 2026
Reply from Radmore & Tucker Limited
Hi Mike,
Thank you for taking the time to leave us a review. We're delighted to hear that your order arrived the very next day after placing it at midday. Providing a fast and reliable service is something we work hard to achieve, so it's great to know we delivered on this occasion.
We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
A positive experience throughout the…
A positive experience throughout the process. Good service and a very good price
27 May 2026
Reply from Radmore & Tucker Limited
Hi Stephen,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience throughout the process and that you were pleased with both our service and pricing.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Peter,
Thank you for your wonderful 5-star review. We're delighted to hear that you consider us a trustworthy company and that you're pleased with the quality of the products we offer.
Your support and feedback are greatly appreciated, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Incredible prompt dispatch and delivery…
Incredible prompt dispatch and delivery - well done
26 May 2026
Reply from Radmore & Tucker Limited
Hi William,
Thank you for your fantastic review. We're delighted to hear that you were pleased with the prompt dispatch and delivery of your order.
Providing a fast and efficient service is something we pride ourselves on, so it's great to know we met your expectations. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Neil,
Thank you for your 5-star review. We're pleased to hear that you were happy with our competitive pricing and quick delivery.
Comments like yours are greatly appreciated by the whole team. We hope to be of service again in the future.
Kind regards,
The Radmore & Tucker Team
Despatched and Delivered next day
26 May 2026
Reply from Radmore & Tucker Limited
Hi Jack,
Thank you for your 5-star review. We're delighted to hear that your order was despatched and delivered the very next day.
Providing a fast and reliable service is something we work hard to achieve, so it's great to know we met your expectations. We appreciate your support and hope to serve you again soon.
Kind regards,
The Radmore & Tucker Team
ISC rope wrench kit
Price was competitive in the first place which is why i used this site. Delivery was free, fast and efficient with sufficient progress updates from the site and courier. I would use this site again to purchase similar equipment and goods
26 May 2026
Reply from Radmore & Tucker Limited
Hi David,
Thank you for your excellent 5-star review. We're delighted to hear that our competitive pricing, free delivery, and efficient service made your purchase of the ISC Rope Wrench Kit a positive experience.
It's great to know that the order updates from both ourselves and the courier kept you informed throughout the process. We really appreciate your feedback and are pleased to hear that you would choose us again for future equipment purchases.
Kind regards,
The Radmore & Tucker Team
Great value products along with good…I
Great value products along with good service and excellent quality.
Recommend Radmore and Tucker 😊
18 December 2025
Reply from Radmore & Tucker Limited
Hi Kitty,
Thank you so much for your wonderful 5-star review and recommendation! 😊
We're delighted to hear that you found our products to be great value and were pleased with both the quality and service you received. Feedback like yours means a lot to the whole team.
Thank you for choosing Radmore & Tucker, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Good value for quality product Stihl…
Good value for quality product Stihl HSA hedge trimmer and very prompt delivery, present my daughter.
13 May 2026
Reply from Radmore & Tucker Limited
Hi John,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the value and quality of your STIHL hedge trimmer, as well as the prompt delivery.
We hope your daughter enjoys her gift and gets plenty of use from it. Thank you for choosing Radmore & Tucker, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Great service at an excellent price
23 May 2026
Reply from Radmore & Tucker Limited
Hi Tim,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our service and found our prices excellent.
We really appreciate your feedback and your support. We look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
To be honest you are doing nothing…
To be honest you are doing nothing wrong, excellent quality, excellent customer service, excellent in all departments,!! Thank you,!!!
22 May 2026
Reply from Radmore & Tucker Limited
Hi Peter,
Thank you so much for your fantastic 5-star review. We're truly delighted to hear such positive feedback about our product quality, customer service, and overall experience.
Comments like yours mean a great deal to the whole team and make all our hard work worthwhile. Thank you for your support and for taking the time to share your experience with us.
We look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Excellent service as always
Excellent service as always, and very fast delivery service by DPD.
21 May 2026
Reply from Radmore & Tucker Limited
Hi,
Thank you for your 5-star review. We're delighted to hear that you received excellent service once again and that your order was delivered so quickly by DPD.
Providing reliable service and fast delivery is something we take great pride in, so it's wonderful to know we met your expectations. We truly appreciate your continued support and look forward to helping you again soon.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Thank you for your continued support and for taking the time to leave us a review.
We're delighted to hear that you consistently receive great service and find our products to offer excellent value for money. Feedback like yours means a lot to the team and motivates us to keep delivering the high standards our customers expect.
We look forward to serving you again soon.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Ashley,
Thank you for your 5-star review. We're delighted to hear that your package reached you so quickly.
Providing fast and reliable delivery is something we strive for, so it's great to know we delivered on that promise. We really appreciate your feedback and look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Postage
Fair enough prices,my only gripe is the cost of postage to the Isle of Man at around £15 with the vat!
21 May 2026
Reply from Radmore & Tucker Limited
Hi Alan,
Thank you for your review and for your honest feedback.
We're pleased to hear that you found our prices fair. We completely understand your comments regarding delivery costs to the Isle of Man. Unfortunately, shipping charges to offshore locations are significantly higher than standard UK mainland deliveries, and we work hard to keep these costs as low as possible while ensuring a reliable service.
We appreciate your understanding and your custom, and we hope to be able to assist you again in the future.
Kind regards,
The Radmore & Tucker Team
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