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Radmore & Tucker Limited Reviews 

1,766
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide first-rate support. Many people appreciate the competitive pricing and the high quality of the products offered. Reviewers frequently mention the straightforward ordering process and the impressively fast delivery, with many items arriving sooner than expected. However, some customers also noted occasional delays in delivery, with several experiencing waits of two weeks or more for their orders. A few other people also felt that items listed as 'in stock' sometimes turned out to be unavailable, leading to unexpected waiting periods.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Product

Users describe positive interactions with product, often highlighting the excellent quality and value, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and excellent prices... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more

Rated 5 out of 5 stars

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

Rated 5 out of 5 stars

This is not the first time I have purchased from this seller and I’m pleased to say that they have maintained their high standards. Ordering is straightforward forward, quality product STIHL is my go... See more

Rated 5 out of 5 stars

Excellent product (Stihl) and first rate service. We have purchased an electric scarifier and waiting for the right weather to try out our new tool. We have several other Stihl (electric) garden too... See more


Company details

  1. #4 of 21 best companies in Lawn Mower Shop
  2. #56 of 190 best companies in Garden centre
  3. #2 of 6 best companies in Lawn mower repair service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,766)

1,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Reliable Supplier

Good range of products at fair prices and fast delivery. Supplied item had obviously been previously opened and not re-packaged very well, but item was fine.

18 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Roger,
Thank you for your 5-star review and for taking the time to share your feedback.
We're pleased to hear that you were happy with our range of products, fair pricing, and fast delivery. We do apologise that the item packaging was not up to the standard you expected when it arrived. While we're glad the product itself was in perfect condition, we appreciate you bringing this to our attention and will pass your comments on to the team so we can continue to improve.
Thank you for your custom, and we hope to be of service again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Website easy to navigate and…

Website easy to navigate and informative and products competitively priced.
Very prompt delivery

20 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Dennis,
Thank you for your 5-star review.
We're delighted to hear that you found our website easy to navigate and informative, and that our competitive pricing and prompt delivery met your expectations.
We really appreciate your feedback and your custom, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

I ordered a leaf blower online on…

I ordered a leaf blower online on Wednesday and it arrived without a hitch on Thursday. Everything from navigating the website, through ordering the product, to final delivery was highly efficient and without a hitch. Very satisfied.

20 May 2026
Rated 5 out of 5 stars

Excellent quality goods

Excellent quality goods, price and service. Main item was a Stihl SG 51 Backpack Manual Sprayer (12 Litre) with some gloves and googles to get the free postage.

11 May 2026
Rated 5 out of 5 stars

Rapid response

Despite some confusion with my order Alex in customer services was on it like a gin &tonic and resolved within 30 mins with goods received promptly. Great to be able to speak with the CS team rather than a chat bot. Great service thank you

16 May 2026

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