Stayed at Rafleys resort I fuengirolla ,not a very nice experience ,now I’ve been told that I won’t get my breakage deposit back as there was damage ,,this is and utter lie as my husband and I are in... See more
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Rafleys is horrendous company. Currently in one villa we hired from them. Will not respond to our complaints dirty villa dirty sheets no hot water, electric tripping. Being fobed off that it is the ow... See more
We were given upgraded accommodation in Malibu Mansions (thank you very much Rafleys) which was fantastic, especially the massive balcony and sea views.The staff were very friendly and helpful. If y... See more
Company replied
Stay at apt CO2 Malibu apartment Mijas. Great apartments, welcome pack and easy check in at a late hour. Clean, comfortable and well equipped. Sun on terrace until 12 then you can move into the garden... See more
Company replied
Company details
- Holiday home letting agency
- Holiday accommodation service
- Holiday Apartment Rental
- Holiday Home
- Holiday Flat
- Vacation rental
Information provided by various external sources
Rafleys specializes in vacation rentals and property management in Marbella, Andalucia Spain. Let your property in Spain with professional help and specialized service.
Contact info
Calle Mijas 7, 29649, Las Lagunas de Mijas, Spain
- +34 603 90 60 36
- info@rafleys.com
- rafleys.com
Malibu Mansions Mijas
We stayed at the Malibu Mansions at Club Costa World through Rafleys. it was a pleasant stay and we enjoyed it to the fullest. the service of the employees was excellent.
I would also like to thank Sarine of Rafleys for her guidance during this unforgettable stay. The great thing about this location is that you have all the luxury in your apartment and everything is nearby such as beaches, swimming pool, shopping center. In short, we will definitely come back here.
Rafleys and Sarine thanks!
15 August 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Kamal,
Thank you for taking the time to share your feedback, we sincerely appreciate it.
We are glad that we have met your expectations and your kind words will be passed to the team.
We hope to welcome you back soon!
Kindest Regards,
Rafleys Costa del Sol Team
We stayed at Villa Milana in family and…
We stayed at Villa Milana in family and it was a wonderful experience. The house is nice with a lot of space and great equipments. The private garden with a pool made the difference. The house is very well located between Malaga and Marbella and the small cities around are very cute. Sarine was our contact from the agency during our stay: she was very helpful and always available for anything that we needed.
13 August 2020
Unprompted review
Reply from Rafleys Costa del Sol
Thanks for sharing your review, Sara Saoud.
We are so pleased to hear you had such a wonderful stay with us.
We would definitely be looking forward to the opportunity of welcoming you back in the future.
With best regards,
Rafleys Costa del Sol team
Unforgettable holidays
We were given upgraded accommodation in Malibu Mansions (thank you very much Rafleys) which was fantastic, especially the massive balcony and sea views.The staff were very friendly and helpful.
If you are thinking of staying in this area then look no further than this place.
You will not be disappointed, we had a fab stay and can't wait to return.
13 March 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Nikki,
We're so happy to know that you had enjoyed your stay with us.
Thank you very much for highlighting our staff, really appreciated.
We can’t wait to welcome you back!
Our best wishes to you!
Rafleys Costa del Sol team
The best vacation!
The best vacation! Everything was great. Responsive staff. I will be glad to reserve again with this company and will recommend to my friends.
12 March 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Dina Huseyn,
Thank you very much for posting your amazing review about our company, much appreciated!
Thank you for mentioning the excellency of our hard-working staff! Our main goal is your happiness and satisfaction.
We would love to host you again!
Warm regards,
Rafleys Costa del Sol team
Reply from Rafleys Costa del Sol
Dear David,
We were so glad to read your review about our service.
We are happy to know that you had a nice experience with Rafleys Costa del Sol
We are looking forward to host you again.
Rafleys Costa del Sol team
Overall very good
We arrived to Marbella late, but regardless of this, the Rafleys team members have patiently waited and still provided a very nice service checking us into the apartment. Overall, an excellent apartment and great extra packages provided.
23 February 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Johnathan, warm greetings from Spain. Thank you for your review and value of our location! We are happy that you enjoyed your stay! We look forward to having you back for your next vacation!
Rafleys team
Excellent Stay at apt CO2 Malibu apartment Mijas
Stay at apt CO2 Malibu apartment Mijas. Great apartments, welcome pack and easy check in at a late hour. Clean, comfortable and well equipped. Sun on terrace until 12 then you can move into the garden for the sun where there are sun chairs. Hot tub great a nice treat for extra 75 euros but worth it. Hilly resort but no problem to us. Club la Costa reception and Sams Pantry have excellent customer service. All staff very friendly on resort. El Tao restaurant , lovely atmosphere, staff and excellent food highly recommended. Walked into Fuengirola it takes 25 minutes. Taxi 8 euros each way. Miramar shopping 5 mins by car.
22 February 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Gillian, We very much appreciate your comments regarding your stay. It’s always great to hear how our team helped make your stay memorable. We can’t wait to welcome you back!
Rafleys team
Very good and clear
Very good and clear. I’m glad to work with this company.
21 February 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Danil.
We were so glad to read your good review about our staff and service.
It fills us with great pleasure to know that you had a nice experience with Rafleys Costa del Sol
We are looking forward to host you again.
Rafleys Costa del Sol team
excellent service
I’ve been traveling to Costa del sol many years and always with a great pleasure and without any organizing problems thanks to great Rafleys team.
Thank you all so much
Looking forward to enjoy your impeccable services in the future
Best regards
Evrika
1 February 2020
Unprompted review
Reply from Rafleys Costa del Sol
Dear Evrika,
We appreciate your feedback and thank you so much for the highest rate of our team. We are always ready to meet you and provide the warmest welcome and Spanish hospitality!
Rafleys Costa del Sol team
Very helpful with the few minor…
Very helpful with the few minor problems we had during our stay. Going back this year again so that shows that we had a good time and felt like valued customers.
27 December 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Melroy,
Thank you so much for giving us the opportunity to serve you again.
We appreciate your loyalty and the confidence you have placed in our company year in year out.
Thank you for being our valued customer!
We are eager to welcoming you again!
Kind Regards,
Rafleys team
Very nice people and the place we…
Very nice people and the place we stayed is very nice in good location.
27 December 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Shareef,
It's so kind of you posting such a nice review about us, much appreciated!
Thank you very much for the high scores, it will be our great pleasure to host you again.
Best regards,
Rafleys Costa del Sol team
Reply from Rafleys Costa del Sol
Dear Bilodeau,
Thank You very much for taking the time to share your review with us. We are so glad to read that you had a pleasant stay . We hope we will get the pleasure to welcome you again soon.
Kind regards.
Rafleys Costa del Sol team.
Excellent quality accommodation
Excellent quality accommodation, fantastic views from apartment and pool next to apartment
16 December 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Julie,
Thank you for your valuable feedback on your recent stay with us. We are delighted to hear that you had such an enjoyable stay with us. Thank you for the high scores. It will be our great pleasure to host You again.
Kind regards.
Rafleys Costa del Sol team.
Great value for money
Very helpful communication and support throughout our stay in Marbella. Agents work out of normal hours and are willing to go to great lengths so that guests and owners are happy.
9 November 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Alex,
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as top priority and we are committed to our customers.
Its customers like you that make our job wonderful.
We look forward to serving you again.
Best regards,
Rafleys Costa del Sol team
Worst villa I have ever stayed in!
Worst villa ( villa espana in calahonda) I have ever stayed in!
This was supposed to be a celebration for my mums 70th birthday.
To much to put in this review but just a taster: we had no water on arrival, there was not enough bedding for all bedrooms, no internet for the younger members, the main bathroom toilet didn’t work which they tried to fix twice, the pool turned green on day 5 and couldn’t use it for 48 hours!
I was told by Julia a member of the Rafleys team to complain which I have been since June, but then told to wait by them until the end of the season as they had no contact with the owner! I was told not to post a negative review as a refund would be denied, I am still waiting. this property is totally missold the photos must have been taken when the property was first built, DONT BOTHER if you want a nice holiday!
5 November 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Lisa,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
As you mentioned, you've been met by our agent Julia on arrival, please remind that you've been offered to move to another upgrade villa at the same location, but you've refused this option and decided to stay.
Refunds can be applied only in case the client does not stay for a justified cause.
Anyway, we would like the opportunity to investigate your feedback further.
Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We’re so sorry to hear this was not met in your interaction with our company.
Your sincerely,
Rafleys Costa del Sol team
Would give 5+ starts if it was an option
We rented a holiday villa in Marbella with Rafleys this July - such amazing service and friendly staff! The villa was super lovely too! My family is usually very needy but Rafleys have handled it so well! Definitely recommend booking with these guys!
21 October 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Ricardo, thank you so much for such a wonderful review about our company. We greatly appreciate your feedback! We look forward to receiving you again. Kind regards, Rafleys Costa del Sol team
Reply from Rafleys Costa del Sol
Dear Anastasia, many thanks for took your valuable time to leave us this note. We are immensely grateful for your kind words about our business. It would be a pleasure to see you again! Kind regards, Rafleys Costa del Sol team
Best vacation rental on the coast!
There is no doubt that Rafleys is the best vacation rental on the coast. We stayed with them the last two times when coming to Marbella and they have made our stay so much better. They were so professional and helped us with any query we had immediately. The houses were just as described in perfect locations and all at the best prices. Top quality service in every aspect - Thank you!
20 October 2019
Unprompted review
Reply from Rafleys Costa del Sol
Wow! What a wonderful review! We truly appreciate your loyalty and your trust in us! We are extremely happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the near future! Best regards, Rafleys Costa del Sol team
We were family of 5 and enjoyed our…
We were family of 5 and enjoyed our stay at The villa Melissa by Rafleys in July. The house was clean and very well equipped and the pool area nice.The beds were a little too soft for our taste, otherwise all was good. Thank you Rafleys, we recommend them!
19 October 2019
Unprompted review
Reply from Rafleys Costa del Sol
Thank you for for choosing to stay with us! We are so glad to hear that your experience with us was a memorable one! We are looking forward to having you again as our guests. Kind regards, Rafleys Costa del Sol team
Professional and efficient management company
We stayed twice with Rafleys, they were professional and efficient. Nicole was extremely helpful when we had the dishwasher broken, She quickly organized maintenance. Rafleys seems to be the only professional vacation management company on Costa del Sol. Totally recommended.
18 October 2019
Unprompted review
Reply from Rafleys Costa del Sol
Dear Rafael, thank you for staying with us again! We greatly appreciate your loyalty and your continued trust in our company! Rest assured that we will do everything it takes to make us deserving of your loyalty!
Your sincerely,
Rafleys Costa del Sol team
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