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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its beautiful design, excellent craftsmanship, and the high-quality fabrics used, often noting how well-made and stunning the coats are. Many reviewers appreciate the accurate sizing advice and the perfect fit, especially for tall editions, making them feel confident and stylish. The delivery service is frequently described as incredibly fast and smooth, with orders arriving quickly and well-packaged. Reviewers also commend the outstanding customer service, noting the team's helpfulness, patience, and understanding in assisting with orders, exchanges, and any issues that arise. However, some customers also noted issues with sizing, finding that some coats did not fit their body type as expected, or that the sizing information was not always accurate for their needs. A few other people also felt that the customer service was not always responsive or helpful, particularly when dealing with manufacturing errors, incorrect items, or return processes, leading to frustration and unexpected fees.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its beautiful design, high quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the beautiful material,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick... See more

Order

Customers had positive experiences with order, praising the ease of placing orders, even internationally, and... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love my Rainsisters' coat! Every time I wear it, I am approached by complete strangers telling me it's beautiful! I would also like to emphasize that this is a TRUE tall edition. I have come a... See more

Company replied

Rated 5 out of 5 stars

What's not to love about Rain Sisters.. Finally raincoats that turn heads for their femininity rather than making me look like I am in a military parade. I adore their coats (I have quite the collect... See more

Company replied

Rated 5 out of 5 stars

I got the "Cotton Candy" jacket and I absolutely love it! The fabric quality feels great both for the outside fabric and the lining and the design is just gorgeous, everytime I've worn it I got great... See more

Company replied

Rated 5 out of 5 stars

Ordered a coat for my wife for Christmas. Unfortunately it was a little bit too small, so I contacted the seller via email and got the return label. When I made a few mistakes and significantly com... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Exceptionally feminine design coats for city lifestyle. Waterproof & warm, so you can be a lady despite the weather. Made with ❤️ by three sisters.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Excellent quality! Beautiful Coat! Fast shipping!

20 March 2026
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Reply from RainSisters

Thank you so much for your kind feedback! We’re delighted to hear you love the quality, the coat, and that the shipping was fast. Enjoy wearing it!

Rated 5 out of 5 stars

Gorgeous

Fast delivery. Beautiful coat. Fits perfectly. Petite fit.

18 March 2026
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Reply from RainSisters

Thank you so much for your lovely feedback! We’re really happy to hear the delivery was fast and the coat fits perfectly. Enjoy wearing it!

Rated 5 out of 5 stars

Love it

Have been wearing the coat every day ever since I got it. People have complimented it daily :)
It gets a bit hot on the sunnier days but it's not meant for those and it being a black coat it just makes sense.

19 March 2026
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Reply from RainSisters

That’s so lovely to hear! We’re really happy the coat has become a daily favorite and that you’ve been getting so many compliments!

Rated 5 out of 5 stars

I loved my coat alot

I loved my coat alot , worth the money . Its not heavy and not light, very good material and high quality coat

15 February 2026
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Reply from RainSisters

Thank you so much for your kind words! We’re delighted to hear that you love your coat and find the material and quality just right. Enjoy wearing it!

Rated 5 out of 5 stars

Beautiful design, great quality, excellent customer service!

Amazing coat and great experience with the brand. The coat is a very nice quality, and I'm so glad to have finally found something that blends functionality with elegance. Customer service was friendly, responsive, and helpful when I reached out with a question about the order. Shipping was fast, too!

15 February 2026
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Reply from RainSisters

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your coat and that it combines both functionality and elegance.
It means a lot to us that you had a positive experience with our customer service and shipping as well. We truly appreciate your support and kind words!

Rated 5 out of 5 stars

delivery was super fast

delivery was super fast, quality is amazing and looks absolutely stunning after wearing

18 February 2026
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Reply from RainSisters

Thank you so much for your lovely review! We’re thrilled to hear that your order arrived quickly and that you’re enjoying the quality and stunning look of your piece. Enjoy wearing it!

Rated 5 out of 5 stars

I loved the coat

I loved the coat. It is exactly as you said it would be. The fit and quality are perfect, and the design is sublime. Thank you very much. I was struggling to find a waterproof coat that is stylish for my size

16 February 2026
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Reply from RainSisters

Sheila, it makes us very happy to hear that the coat met your expectations and that you’re happy with the fit, quality, and design. It means so much to us!
Thank you for trusting us - we hope you enjoy wearing it for many rainy days to come!

Rated 5 out of 5 stars

This rain coat is beautiful!!!

This rain coat is beautiful!!!! I love it so much! I would like to save for a lighter weight one for the spring and early summer!

16 February 2026
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Reply from RainSisters

This makes us so happy to read - thank you so much!
We’re absolutely happy that you love your raincoat! And a lighter weight one for spring and early summer sounds like a perfect plan - we’ll be here when you’re ready for your next one!

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing, and the coat is so beautiful! Great material, love the fabric, the colour and the way it makes me so pretty!!

16 February 2026
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Reply from RainSisters

This is so lovely to read - thank you from the bottom of our hearts!
We’re beyond happy that you love the coat, the fabric, and the color - and especially that it makes you feel so beautiful. That’s exactly why we do what we do!

Rated 5 out of 5 stars

Stunning coat

Stunning coat. At last I can still look smart in heavy rain. Generous sizing, I am 20 and ordered 3x. Too big and changed for 2x. Still generous but kept it as so beautiful. Beautifully made with real quality fabric. Heavy rain on day i recieved it so was tested and passed beautifuly. Real investment piece.

15 February 2026
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Reply from RainSisters

Thank you so much for this wonderful review, Helen!
We’re delighted to hear that you can stay stylish even in heavy rain - that’s exactly what we hope for! We truly appreciate you sharing your sizing experience as well; it’s so helpful for others.
It means a lot to know you find the coat to be a true investment piece.

Rated 5 out of 5 stars

Exactly what I was looking for

Been eyeing this compagny for a while, finally went and ordered a coat from the size guide and a review from someone that was of the same height (got the trench coat size M petite, I'm 163cm so petite comes pretty long, leaving just enough room on the bottom)
Couldn't be happier, it's exactly what I needed it to be and I'm in love!
Thank you <3

15 February 2026
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Reply from RainSisters

This makes us so happy to read - thank you for sharing this, Lauren!
We’re very happy that the size guide and review helped you choose the right fit, and that the M Petite worked out just as you hoped. It sounds like it was meant to be!
Enjoy wearing your trench coat - and thank you for trusting us!

Rated 5 out of 5 stars

Best coat I've owned

I absolutely adore my Forest Flower coat 💚 and the best part is that it has all the functionality of a raincoat but it looks cute like a dress. I love in The Netherlands and it's ideal for the weather here

21 January 2026
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Reply from RainSisters

We’re so thrilled to hear that! It sounds like your Forest Flower coat is the perfect mix of style and practicality - just what you need for the Dutch weather. Enjoy wearing it and turning rainy days into cute outfit days!

Rated 5 out of 5 stars

15/10 for style, quality and loveliness

I always wanted a pretty raincoat when I was younger, cycling to school in what Ireland called 'rain gear' 🙈
RainSisters are amazingly lovely and well-made raincoats. I can't recommend them enough. I have two now and will be buying more :)

19 January 2026
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Reply from RainSisters

This is such a lovely story, Aisling - thank you for sharing it with us! We love the idea of that younger you cycling to school, and we’re so happy RainSisters could finally be the pretty raincoat you always wished for.
Knowing you now have two (and are planning more!) truly means the world to us. Thank you so much for your recommendation and for being part of the RainSisters family - we’re wishing you many stylish rides and rainy-day smiles ahead!

Rated 5 out of 5 stars

all ok

all with it was ok

19 January 2026
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Reply from RainSisters

Thank you for your review!

Rated 5 out of 5 stars

Rain Coats that matter

I just made my purchase on the last june 2025 with RainSister girls, so thank you so much for my fancy coat I’ve been wishing for a long time ago. I wasn’t completely sure about the colour, but I was confident about the style.

I’m sorry if I didn’t fill out the post-purchase survey correctly. I chose your brand because I really needed a good raincoat. I live in Ireland now, but my homeland is Mexico, so my clothes and myself are not preparing for this kind of weather and of course there is not a pretty design for it. But with your stylish coat, anyone and myself are ready for any rainy day, in any country in the world.

I also had the chance to visit Riga last year and really enjoyed your beautiful country! So I am more than happy to buy Latvian design!

Most importantly, I appreciate that you’re this fashion design company that truly cares about the environment. It’s rare to find brands that are both sustainable and committed to high-quality fashion design. Thank you for making a difference.

I always try to buy cruelty-free makeup and shampoos, and I aim to be more conscious about spending my money on clothing made under fair working conditions!

You know not like fast fashion brands like cheap online shops with horrible worker conditions, quality or even good design.

So thank you for designing coats that matter.
. I’ve received so many compliments, and my coat is still in perfect condition, so I’m very happy with this purchase.”

Thanks a million again.

Gracias

Veronica

7 June 2025
Unprompted review
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Reply from RainSisters

Veronica, thank you so much for this beautiful message - it truly means a lot to us. We’re so happy to hear that your coat has become such a trusted companion, especially for Ireland’s rainy days, and that the style felt right even before you were sure about the color.
Your story - from Mexico to Ireland, and your visit to Riga - really touched us. Knowing that you chose RainSisters not only for design and quality, but also for our values, is incredibly rewarding for our whole team.
We’re especially glad to hear that your coat is still in perfect condition and that it’s bringing you compliments and confidence wherever you go.
Thank you for supporting thoughtful fashion and Latvian design - it’s customers like you who make what we do truly meaningful.

Rated 5 out of 5 stars

My wife absolutely loves your coat

My wife absolutely loves your coat. In fact I ordered another one in a different color!

21 January 2026
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Reply from RainSisters

We’re so happy to hear your wife loves her coat - and wow, ordering another one in a different color is the biggest compliment we could receive. Thank you so much for your trust and support, and we hope the new color becomes just as loved!

Rated 5 out of 5 stars

Simply wonderful 😍

Whether it's the quality of the materials used, the care with which my raincoat was packaged, or the beauty of the raincoat itself, everything is perfect.
I have rarely seen such a marvel.
Well done!

20 January 2026
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Reply from RainSisters

Wow, thank you so much for your wonderful words! We’re so happy to hear you’re enjoying your raincoat and that everything, from the packaging to the design, feels perfect!

Rated 5 out of 5 stars

Choose European quality <3

My experience with Rain Sisters was great. From the purchase, through the return, and the hassle (on my part) of reordering, I had full support from the Rain Sisters team. The product is of excellent quality, and the Rain Sisters team was available every step of the way, helping me choose the right product, size, and answering all my questions.

20 January 2026
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Reply from RainSisters

Thank you so much for sharing your experience! We’re very happy to hear this. Thank you for trusting us through the whole process—it’s wonderful to know you’re happy with both our support and your RainSisters piece!

Rated 5 out of 5 stars

Everything was absolutely perfect

Everything was absolutely perfect. Ordering was uncomplicated and the delivery was very fast. I immediately fell in love with my new coat. Fabric, design and fit were even better than expected.

18 January 2026
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Reply from RainSisters

Thank you so much for your lovely feedback! It is great to hear everything went smoothly and that you fell in love with your coat—it means the world to us!

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