GCX Reviews 

First time Raise user. Signup and purchase via the (desktop) website was smooth and I enjoyed the $10 new user bonus. However the e-card number and pin sent to me didnt work at the online merchant -- "Card or Pin is invalid". I emailed customer service and they said it would take up to 7 business days to respond. Rubbish. Not a great start as a new customer.

What they don’t tell you in the beginning is they charge 15% to sell your card. Post sale of the card you’re probably thinking it’s instantly paid to your account, NOT! You then choose method of payout PayPal 1-3 business days, what they don’t say is PayPal payments are only sent out Tuesdays and Thursdays which can make that process up to 5 business days. And if you choose ACH payout 1-3 business days, Raise.com will spend 2-3 days emailing you to verify your account uploading you ID Credit card info and possibly your social security card for tax purposes. $400.00 in gift cards sold over a week ago and they’re still verifying my information. Scam !

They won't let me withdrawal my money. I have sold a few cards on their site and my last one keeps getting cancelled. I have verified my accounts and followed all of their suggestions to no avail. Been emailing them for weeks with no reply! I GOT SCAMMED. Do not use this site to purchase or sell anything. You will lose your money!

My gift card that I purchased was used by someone else on march 17, 23. When I went to use the gift card it bounced back as invalid I ended up calling delta and they were the ones who were able to confirm the problem. I then reached out to raise and they will not refund me because it had been 7 days past their 1 year money back guarantee. But the person who used my card used it well within the 1 year mark. The representative was short and dismissive and when I asked to be transferred to a supervisor because I was disappointed they representative ghosted me. I sent 2 more messages with no reply. This gift card was $500.

Raise Is Best But After selling Many Card Their Need ID

TRULY HORRIFYING, ILLEGAL SERVICE !!!!!

This matter demands immediate action prior to CIVIL ACTION ! I have emailed Social at raise.com seven times with no response and my payment continues to be held arbitrarily !

ATTN: Mr. Klauninzer:

To begin, your company’s service is utterly horrific and I have consulted local media in Los Angeles on this matter today to ensure my funds are immediately honored, as your company advised on 9/21/23. Regrettably, my payment (ID A163224236) was arbitrarily canceled and is being held without cause, meriting urgent response and resolution.

Please immediately and urgently advise as to why my withdrawal was cancelled and approve my funds prior to further media engagements and civil action.

The distress Raise staff has caused me is grossly unacceptable and merits immediate action prior to all aforementioned actions.

I demand this be escalated immediately to senior management for immediate resolution and processing of my payment.

This matter is extremely urgent.

Thank you kindly in advance for your immediate reply

I joined Raise.com Dec 2016 and have used Raise ever since. To demonstrate how much I’ve used Raise the app tells me I’ve saved $6,400 to-date. To put that in perspective, let’s say on average I save 10% meaning I’ve spent $64,000 on gift cards. In reality, I’ve spent $80,000k plus. After many hundreds of card transactions I’ve had 2 bad cards. Those 2 cards were from the early days and I suspect those sellers are now long gone from being able to sell but Raise did come through with reimbursing me. Had they not made this easy then I would have never continued making gift card purchases. Smart move on Raise’s part for honoring their policy with ease because I am a loyal user as long as Raise stays in business.

Horrifying situation !

Raise Management:

This matter is time urgent:

You have suspended my account and I will be contacting local media today if this is not lifted immediately and urgently and my payments are issued TODAY, September 21, 2023.

This service has been utterly horrifying and I demand immediate action and lifting of this suspension as well as release of my funds prior to media contact as well as a complaint with the Attorney General Public Inquiry Unit, and legal counsel.

This matter is extremely time urgent.

Update:

Horrifying ! They canceled my payment withdrawal today and I will be contacting local media and legal action will commence if my payment is not honored IMMEDIATELY!

Raise is pretty user friendly and easy to set favorites and alerts to catch the best deals on gift cards. They give you a year to use and test the card. When I’ve had issues customer service has been great. I wish the support lasted longer than a year because some store locations have more issues using the gift card than others. I’d hate to be over my one year to find out one location can’t accept my card. I like how I can add other gift card numbers and pins to keep them in one place.

I bought two Nautica gift cards for $25 and $50 each. While shopping in store, card for $25 worked but card for $50 did not work even after trying multiple times. I spent money on buying gift card as well as the product.
Being a loyal customer for so long, I would really appreciate if I can get my money back this time as I do not buy a lot from Nautica.

It’s easy and I save money on places I would already be spending money at. Gift cards are delivered within minutes and works great!

This is a scam. I have tried to load in my PayPal account since I do not know this company. Provides some security using PayPal. I am not giving my bank account info. I continue to get a "not verified" account, yet I am and have been since 2002.. Now I am out my gift card...

Simple to use, saves money, cards never expire!!!

Helps save money here and there. Have to battle inflation by controlling net outflows.

Been using Raise for years now. Not a single issue and transactions always process nearly instantly. You’re missing out if you’re paying full price!

I love saving money Raise has so many gift card options. It’s so easy to use. In all my years using Raise I’ve had one problem and Raise took care of it immediately without hassle

Wow, I don’t know where to begin about my experience with this company, but it’s been terrible and hella stressful for me lately and at other times in the past!

Half the time gift cards will process within minutes, but the other half….
everytime I buy a gift card and I am at a location, especially if I am trying to get food and haven’t eaten anything yet, their gift cards will either not process or will be held up indefinitely until I cancel the visit and don’t eat and then shortly after leaving and traveling a distance away from the location it will process and arrive once it is too late. Other times it won’t process at all and will be in an odd perpetual stuck status until I contact support and they release the card or issue a refund.
It’s VERY SKETCHY…almost evil…and it’s like someone is watching my GPS data through the app on the company side and sees that I need the card immediately and holds the processing up! How cruel and disgusting is that?!?! I AM NOT MAKING THIS UP…you have to see it from my perspective to believe it!
**I WANT THIS S#!+ TO STOP!!**

I still have a gift card transaction still processing a day later and another one that disappeared and is not in my transactions list as if I never did it although the funds on my debit card are gone!

This has happened AT LEAST half a dozen times just over the past 6 months.

There’s more that they’ve done, but this is the most cruel and disturbing!

Just wanted to let everyone know that if your gift card loose a portion or entire balance, they will not reimburse.

I had bought Bath & Body works GC worth $50. After couple of weeks, I spent ~38 and then rest was gone in couple of week after that. I had not used ~12 but someone else had used it. I was not reimbursed for~12 even though the card was hacked by someone else and used it. In short, better off buying them at retailer so that your card will not be hacked.

Account suspended after I tried using a new card to pay (card issuer would not let the charge for through, and not because they thought someone was using my card fraudulently, which is ominous enough), no reason given. 888 number doesn't actually go anywhere. Emails going unanswered. Been like two weeks. Let me buy some Domino's gift cards, I'm hella hungry and pissed.

I listed a $100 Nike gift card to sell in this platform. They stole the balance in my card and do not refund. Edit: I sent Raise the information they need to investigate the issue. No one ever reached out. You can't call them, and they do not reply to emails. What a scam company!