I am so happy that I found "Raisin" that operates an online marketplace banking services! When I call they actually answer the phone and no waiting on hold for a long time like most banks customer ser... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had very good experiences with Raisin since the beginning. Customer service is great. Easy to actually speak to someone rather than dealing with AI generated response systems. Please do not... See more
Company replied
We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or... See more
Company replied
Joshua Tibian was SO AWESOME! He was VERY helpful, patient and courteous. Professional too. I LOVE what Raisin is doing with all of the banks. I do hope though we can get free instant transfers an... See more
Company replied
Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
944 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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immediate corrective help
There was a very short wait time after making my selection from the automated menu for help. Astou was exceptionally helpful in immediately cancelling a transfer request that I had made in error! I'm very thankful for her compassionate response. I was then able to make the correct transfer request.
17 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear about your positive experience and that we could assist you efficiently with your transfer request. Your kind words are truly appreciated.
Accrued interest vs total balance
The accrued interest isn’t reflected in the total balance. Kinda confusing!
15 June 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your feedback regarding the interest display. We are reviewing this to improve clarity for our customers.
The customer service was amazing and…
The customer service was amazing and how quick they were to resolve my issue was amazing!
17 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear our customer service was amazing and resolved your issue quickly. Thank you for your kind words.
Efficient telephone service
Dylanni Hawaks was helpful in confirming my online savings account information, including balances and interest rates.
16 June 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear we could assist with your online savings account details. Thank you for sharing your positive experience!
Joshua has explained everything to me.
Joshua has explained everything to me.
There was a temporary hold on my account but it was released.
Told me how to work with the ssytem for CD and nonrenewal
Told me how cash account works.
I now know how to use all the features of Raisin.
Thank you Joshua
11 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear that our team was able to provide such clear and helpful explanations regarding your account and all of our features. Thank you for your wonderful feedback!
Nate was excellent at explaining how…
Nate was excellent at explaining how the APR works in your high yield savings accounts. I love your company and have told many people about you.
Thank you,
Jody Helgerson
12 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you had such a positive experience with us and appreciate you sharing it with others!
Wonderful experience!
My entire experience with Raisin has been very pleasant. It is wonderful to be able to easily move my funds around to take advantage of higher interest rates.
11 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you're enjoying the ease of managing your funds to achieve higher interest rates with us! Thank you for your positive feedback.
Great Experience
It's always a pleasure working with the Raisin representatives. Very pleasant and friendly!!
12 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear you enjoy working with our representatives. We appreciate your kind words!
The representative understood exactly…
The representative understood exactly what I needed and was able to walk me through how to find it online. Very friendly and knowledgeable.
12 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad our representative could provide such clear and friendly assistance. We appreciate you sharing your positive experience with us!
Fast and efficient
Fast and efficient service. Added beneficiary without issue
8 June 2026
Unprompted review
Reply from Raisin U.S.
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Warmth and questions answered clearly
Warmth and questions answered on
11 June 2026
Unprompted review
Reply from Raisin U.S.
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
9 June 2026
Unprompted review
Reply from Raisin U.S.
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
10 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
Reply from Raisin U.S.
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
9 June 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Anastasia fixed a difficult online…
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear about your positive experience. We appreciate your kind words about Ana's skill and helpfulness. Thank you for being a valuable member of our Raisin Community!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
4 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
27 May 2026
Unprompted review
Reply from Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
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