Ramp Reviews 

Payment Timing

We had a vendor that needed to get paid the same week for a project to go live. The payment was initiated through Bill Pay and the system said the payment would be delivered a full week later (it was a large payment, but we had paid this vendor in the past). I've used multiple platforms for payments and have never seen a payment timeline that long. This was unacceptable to the vendor, therefore I reached out to Ramp to see if there was any way to expedite. The customer service rep recommended we cancel the payment, without informing me that it will take another full 5 business days for the funds to be returned. So I went ahead with canceling, only to find out after that we would not have the funds back for 3-5 days and therefore could still not pay the vendor. I asked to speak to my account manager for help, but the customer service rep informed me that I didn't have a AM and I could not get one. He then put me in touch with another rep, who told me to give my availability but then would not get back to my multiple emails in effort to setup a time to figure everything out.

In conclusion, Ramp held on to a significant level of funds without being able to explain what was going on and customer support could not support this issue and did not prioritize communication in order to resolve. It is clear the team is not very familiar with the Bill Pay service and need some training in customer service. The money was eventually returned to me, but for about a week it was unclear what was going on.

Ramp has been a game changer for our team. It works really well, and has given me increased visibility into how people are using their credit cards. Categorization and approvals are so much smoother than they were. Everyone in our organization speaks favorably about Ramp as compared to our previous systems. I'd recommend them to anyone!

I love the Ramp platform - it's so easy to use and the receipt capture tools are top-notch.

We love our team over at RAMP, they are the best

Well designed platform with a simple UI but all the features you would want for business purposes. A great product for sure. The cash back helps the budget as well!

Ramp is an awesome system for managing physical and virtual credit cards, as well as expense reimbursements! We are a non-profit organization and I am able to set controls for each card, update limits and issue new cards as needed. We integrate Ramp with QuickBooks Online and have automated most all our transactions with appropriate ledger accounts, class names, and vendor names. For those in the organization that do not supply the necessary documentation in the required amount of time, the system nags them so I do not have to. I highly recommend Ramp!

Helped us to structure the expense management in the company. Best tool ever tried

Ramp is an amazing, time saving tool for our nonprofit. Not only is it easy to authorize cards (physical and virtual), it's AI learning and connection to other software (QuickBooks online) is such a time saver! It has saved us so much time, hassle, and lost money.

Ramp has been it easy for me to manage expenses, cards and policies. No headaches. It simple, intuitive, pro-active and insightful.
Its a no brainer for for any growing business.

The Ramp card has made tracking company expenses a breeze. The connection with our accounting software makes the reconciliation process quick and seamless. I wish we would have discovered Ramp sooner! All of our employees love it!

Ramp is very user-friendly, and has such an intuitive system that it's really allowed us to wrap several processes into one easy product!

Easy to keep track of expenses and submit receipts on time for business expenses.

It is an easy way to submit my receipts.

We love it, thanks

It is so easy to use!

Support and rollout have been excellent. The technology is impressive and incomparable to typical bank-issued cards. This solution has removed 1/2 of FTE labor from our admin group.

Ramp has been a time saver for our company! Excellent implementation team and the receipt capture function has cut down our payment process by 75%! Thanks Ramp!

We are a company with a remote workforce. Ramp has been the BEST way to manage credit card usage as my people move about the country.

Implementing Ramp has been a life-saver! My team loves the ease of uploading receipts as well as the notifications of a new charge.

10/10 product and support - could not recommend more