This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto us... See more
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See what reviewers are saying
I tried the app on android, but the file address failed to lock the file upload, so finally went to the web site, and it was all accomplished, did have a fault with the CCV code the error did not pres... See more
Company replied
Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "hig... See more
Company replied
It was a bit of an ordeal going through the security questions but then you need to KYC. I got through with one transaction using Ramp and hope the future ones will be problem free. I feel I can tru... See more
Company replied
Company details
- #7 of 18 best companies in Cryptocurrency Service
- #97 of 106 best companies in Alternative Financial Services
- #17 of 18 best companies in Card processing service
- #156 of 162 best companies in Non-bank financial service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11k reviews
Asks customers to review
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beautifull
9 April 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
failed purchasing system and regrettable the possibility of contacting...
They announce that in 15 minutes you will have your purchase already made and received... well, quite the opposite, in addition to having a good agile and fast contact system, they make it difficult by introducing an AI that only drags you out and you can only send a ticket that you don't know when they will answer you... they don't even make a contact email to address in an easily visible and accessible way, they are very opaque.
8 April 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for the frustration caused.
However, we have all the options in place to reach out to us which range from sending us an email to creating your tickets for support or connecting to human agent directly.
If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Excellent and very fast.
8 April 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Overcharged
I bought $145 BT and the fee was supposed to be $3.57 but when I checked my wallet the amount entered was of $135.51. So were did the $5.92 go?
6 April 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for any inconvenience this issue may have caused.
We’re reviewing your feedback to ensure a better experience moving forward. If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
I sent $190 USD to my wallet and it…
I sent $190 USD to my wallet and it never arrived. Even though Ramp said that it was sent.
I've contacted Ramp in the manner your referring to, and I am still waiting for a response now after 6 days
2 April 2026
Reply from Ramp Network
Hi,
We sincerely apologize for any inconvenience this issue may have caused.
We’re reviewing your feedback to ensure a better experience moving forward. If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Good background check,explain the risks…
Good background check,explain the risks and quick transition all in all great service
2 April 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
The payment is not finalizing after it…
The payment is not finalizing after it says crypto successfully delivered.
5 April 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for any inconvenience this issue may have caused.
We’re reviewing your feedback to ensure a better experience moving forward. If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Is not a french
5 April 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for any inconvenience this issue may have caused.
We’re reviewing your feedback to ensure a better experience moving forward.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
SCAM!!!!!!
5 April 2026
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
Also, please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
It was good
It was good. I just wish I wasn’t banned from using the service without warning or explanation.
1 April 2026
Reply from Ramp Network
Hi,
We appreciate your thoughtful feedback! Our goal is to ensure a seamless and trusted user experience, and your input helps us get closer to that.
Thank you for sharing your thoughts with us!
Best regards,
Ramp Network Support Team
They are really great network once the…
They are really great network once the payment went through thank you for the free crypto too
4 April 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
It’s a scam I never received my ETH
3 April 2026
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
Also, please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Update on Ramp scammers
Update on Ramp. If Ramp is the network you are using to get your money out of your crypto wallet STOP right there and do not use. They are constantly changing the way for you to get your money amd making it harder meanwhile increasing the fee. Now they are using plaid and whatever bank you use they just decline it. Ramp is now trying to tie up your funds. They were good but now they are acammers with no support. DO NOT USE RAMP YOU'VE BEEN WARNED
3 April 2026
Unprompted review
Reply from Ramp Network
Hi,
our wallet is a self-custodial one, which means the users have full control on their funds.
Could you please provide additional details regarding the specific circumstances of the situation?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Money wanished 2 times in transaction
Money wanished 2 times in transaction. No feedback, no solution
3 April 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
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