Ramp Network Reviews 11,010

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto us... See more

Rated 4 out of 5 stars

I tried the app on android, but the file address failed to lock the file upload, so finally went to the web site, and it was all accomplished, did have a fault with the CCV code the error did not pres... See more

Company replied

Rated 3 out of 5 stars

Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "hig... See more

Company replied

Rated 4 out of 5 stars

It was a bit of an ordeal going through the security questions but then you need to KYC. I got through with one transaction using Ramp and hope the future ones will be problem free. I feel I can tru... See more

Company replied

Company details

  1. #7 of 18 best companies in Cryptocurrency Service
  2. #97 of 106 best companies in Alternative Financial Services
  3. #16 of 17 best companies in Card processing service
  4. #156 of 162 best companies in Non-bank financial service

Written by the company

Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

11k reviews

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Asks customers to review

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Rated 5 out of 5 stars

This my first time using Ramp Network…

This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto user! Thank you.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

They try and keep your money as long as…

They try and keep your money as long as they can. I sold crypto last night which was Thursday and it’s Friday and still is saying processing it’s a bullshit company and the reason they hang on to your money after the high ass fees they make money off your money it should be illegal but ppl with money get to do as they please. Send my money and I’ll change this review

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing experience

Extremely disappointing experience. My account was permanently restricted after I tried to purchase through Apple Pay. The issue may have been that the underlying payment method was connected to my business Bank of America account, but the business account is also under my name and I am the 100% owner. I have documents proving ownership and could have easily verified this if Ramp had asked.

Instead, the account was locked with no real explanation, no chance to submit documents, and no reasonable appeal process. Their support page basically says terminated accounts cannot be reactivated and they may not provide the reason. That is ridiculous for a financial service handling crypto purchases and payments.

If using a business-linked card or Apple Pay can trigger a permanent account closure, they should clearly warn customers before the transaction. I could have simply transferred money to my personal account and used my personal card. I had no reason to think this would become a permanent account issue.

This feels less like customer protection and more like a compliance trapdoor: one normal payment attempt, then the account is gone. I am now only waiting for my refund, but I would not trust this platform again for anything urgent or important.

Ramp Network needs clearer rules, better warnings, and a real way for legitimate customers to verify ownership instead of being permanently shut out without explanation.

10 June 2026
Rated 5 out of 5 stars

Good and easy to use better than Moon…

Good and easy to use better than Moon pay if you ask me!!!

15 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.

Thank you for choosing Ramp Network!

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars

Well done

Well done, iam just waiting to see if it goes in to my bank account!

18 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.

We appreciate your trust and support.

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars

Speedy Gonsales

Was easy and fast

18 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.

Your support inspires us to keep improving every day!

Best regards,

Ramp Network Support Team

Rated 1 out of 5 stars

Well ,did my verification got blocked…

Well ,did my verification got blocked for what I don't know unless it's a
Identification and Identification fraud as to why would they block me when RAMP is affiliated with crypto casino it's got me stumped really

17 June 2026
Unprompted review
Ramp Network logo

Reply from Ramp Network

Hi,

We’re very sorry to learn about your experience and any inconvenience caused.

Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.

Thank you for your patience and for giving us the opportunity to address this matter.

Best regards,

Ramp Network Support Team

Rated 4 out of 5 stars

The transaction was easy once o got to…

The transaction was easy once o got to where I needed to be. I think my device may not have been ideal, but got what I needed in the dnd

15 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.

Your trust motivates us to keep improving.

Best regards,

Ramp Network Support Team

Rated 2 out of 5 stars

Hey Ramp network will not let me make…

Hey Ramp network will not let me make or cash out withdrawals to my bank. I did it before then I tried again and it saying now that it was under a 2-24 hour review I tried waiting a full 24 hours before I tried again and it will not let me do it. The same thing Keep popping up. How can I fix this problem without using another crypto currency method?

11 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Your last transaction with us was fully processed.
I would kindly suggest you to reach out to us here: https://support.ramp.network/en/.

Thank you for your patience and for giving us the opportunity to address this matter.

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars
Ramp Network logo

Reply from Ramp Network

Hi,

Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.

Thank you for choosing Ramp Network!

Best regards,

Ramp Network Support Team

Rated 3 out of 5 stars

Keep up the good work!!!

First time working with them, they are quiet efficient, looks like they know what they are doing....keep up the good work!!!

16 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.

We’re excited to continue serving you!

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars
Ramp Network logo

Reply from Ramp Network

Hi,

Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.

Your support inspires us to keep improving every day!

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars

Easy peasy

Easy peasy. <5 min

16 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.

We look forward to continuing to serve you!

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars
Ramp Network logo

Reply from Ramp Network

Hi,

We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.

We appreciate your trust and support.

Best regards,

Ramp Network Support Team

Rated 1 out of 5 stars

I am still waiting on my crypto refund…

I am still waiting on my crypto refund and they cannot even provide a real transaction hash. My customer service tickets have been completely ignored for five straight days with nowhere else to turn.

My weekly transfer on #Tra dov ern-com# never experience these missing network data errors so getting stuck in this loop is disturbing.

16 June 2026
Unprompted review
Ramp Network logo

Reply from Ramp Network

Hi,

Could you please provide additional details regarding the specific circumstances of the situation?

If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.

Best regards,
Ramp Network Support Team

Rated 4 out of 5 stars

I tried the app on android

I tried the app on android, but the file address failed to lock the file upload, so finally went to the web site, and it was all accomplished, did have a fault with the CCV code the error did not present the renter process - but finally got it resolved. Liked the PROCESS time stamp and status view was very helpful and useful.

15 June 2026
Unprompted review
Ramp Network logo

Reply from Ramp Network

Hi,

Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.

Your trust motivates us to keep improving.

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars

Perfect

Perfect, fast without hassle

15 June 2026
Unprompted review
Ramp Network logo

Reply from Ramp Network

Hi,

Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.

We’re excited to continue serving you!

Best regards,

Ramp Network Support Team

Rated 5 out of 5 stars

Vere goodddd

15 June 2026
Ramp Network logo

Reply from Ramp Network

Hi,

We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.

We appreciate your trust and support.

Best regards,

Ramp Network Support Team

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