I have to be honest: I encountered a problem earlier with the Ramp network app, and an agent attended to me, explained the issue, and showed me how to get it sorted. If you ever have any issues, jus... See more
Company replied
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See what reviewers are saying
Why I am going with RAMP NETWORK for my crypto purchases Just bought $300 SOL via Topper and got hit with ~11% fees $ 35.00 😩 Here's how Topper stacks up against 4 major competit... See more
Company replied
Hey Ramp Network, its not okay to not answer the tickets and ignoring everything! My order id is: s2yrubsobworeha My order was pending for 4 days i made manual bank instant transfer and i got c... See more
Company replied
I do alot of surveys for tech and other companies but i learned alot today since this was my first day with ramp. the agent who helped me learn was excellent answering questions and always keeping me... See more
Company replied
Company details
- #5 of 11 best companies in Cryptocurrency Service
- #101 of 108 best companies in Alternative Financial Services
- #17 of 18 best companies in Card processing service
- #161 of 169 best companies in Non-bank financial service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11k reviews
Asks customers to review
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service delivers what it promises.
22 June 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
You always come through
You always come through. You don’t take too long. I have been happy with the service. Thank you very much.
21 June 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Great company
Great company! I have used it to buy currency to use in Polymarket and the transaction was very smooth and easy to do. Thanks for your service, your app is user friendly.
19 April 2026
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Fast trustable and easy
21 June 2026
Unprompted review
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Shifty because I was trying to with…
Shifty because I was trying to with draw cursney and yall messed it up for me
16 June 2026
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
This my first time using Ramp Network…
This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto user! Thank you.
20 June 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Extremely disappointing experience
Extremely disappointing experience. My account was permanently restricted after I tried to purchase through Apple Pay. The issue may have been that the underlying payment method was connected to my business Bank of America account, but the business account is also under my name and I am the 100% owner. I have documents proving ownership and could have easily verified this if Ramp had asked.
Instead, the account was locked with no real explanation, no chance to submit documents, and no reasonable appeal process. Their support page basically says terminated accounts cannot be reactivated and they may not provide the reason. That is ridiculous for a financial service handling crypto purchases and payments.
If using a business-linked card or Apple Pay can trigger a permanent account closure, they should clearly warn customers before the transaction. I could have simply transferred money to my personal account and used my personal card. I had no reason to think this would become a permanent account issue.
This feels less like customer protection and more like a compliance trapdoor: one normal payment attempt, then the account is gone. I am now only waiting for my refund, but I would not trust this platform again for anything urgent or important.
Ramp Network needs clearer rules, better warnings, and a real way for legitimate customers to verify ownership instead of being permanently shut out without explanation.
10 June 2026
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Terrible service....zero response from customer service---…
zero response from customer service--- I can't access my crypto nor transfer it... literally shitty.
10 June 2026
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
The issue has been reported to our appropriate team and the customer support team sent you the details already yesterday.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Good and easy to use better than Moon…
Good and easy to use better than Moon pay if you ask me!!!
15 June 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Well ,did my verification got blocked…
Well ,did my verification got blocked for what I don't know unless it's a
Identification and Identification fraud as to why would they block me when RAMP is affiliated with crypto casino it's got me stumped really
17 June 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
The transaction was easy once o got to…
The transaction was easy once o got to where I needed to be. I think my device may not have been ideal, but got what I needed in the dnd
15 June 2026
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
Hey Ramp network will not let me make…
Hey Ramp network will not let me make or cash out withdrawals to my bank. I did it before then I tried again and it saying now that it was under a 2-24 hour review I tried waiting a full 24 hours before I tried again and it will not let me do it. The same thing Keep popping up. How can I fix this problem without using another crypto currency method?
11 June 2026
Reply from Ramp Network
Hi,
Your last transaction with us was fully processed.
I would kindly suggest you to reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
great service to buy crypto real easy
17 June 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Keep up the good work!!!
First time working with them, they are quiet efficient, looks like they know what they are doing....keep up the good work!!!
16 June 2026
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Very quick and easy.
15 June 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
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