Rankins Jewellers Reviews 

233
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional customer service and welcoming store atmosphere. Customers frequently mention the stunning jewellery, beautiful packaging, and outstanding overall quality of the precious pieces they receive for memorable occasions. People also emphasize the friendly and professional staff members who go above and beyond to accommodate bespoke designs and urgent requests. Some people were satisfied with online ordering, noting that the digital platform makes it very easy to purchase wonderful gifts remotely. Reviewers additionally appreciate the prompt communication, careful tracking details, and speedy delivery times when receiving their online parcels safely.

What people talk about most

Product

People report overwhelmingly positive experiences with product quality and craftsmanship. Reviewers... See more

Quality

Customers report great satisfaction with the outstanding quality and craftsmanship of the jewelry. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Service

Clients share positive opinions on service, consistently describing the team as friendly, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpful, kind, and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible experience shopping with Rankins Jewellers. My Dad remembered the store from many years ago and suggested getting my 40th birthday gift from them. We booked an appointment which was su... See more

Company replied

Rated 5 out of 5 stars

Can honestly say Rankins is the best and has always been a firm favourite for my whole family, my husband,all my siblings, niece's and nephews have always used Rankins and have had first class service... See more

Company replied

Rated 5 out of 5 stars

Always received the best care from Rankins Girls & team friendly and professional. Nothing is ever too much for them, they make you feel very welcome They have beautiful pieces at affordable p... See more

Company replied

Rated 5 out of 5 stars

I have used Rankins a couple of times now for bespoke jewellery and both times have been perfect. The communication time frame and most importantly the items were beyond expectations. The aftercare is... See more

Company replied


Company details

  1. #41 of 88 best companies in Jewellery Designer
  2. #64 of 112 best companies in Jeweller
  3. #13 of 26 best companies in Jewellery Engraver
  4. #134 of 288 best companies in Jewellery shop
  5. #66 of 131 best companies in Watch shop

Written by the company

Rankins Jewellers is a London-based, family-run jewellers with over 60 years of expertise. We pride ourselves on offering personal service, carefully sourced diamonds and beautifully made fine jewellery for engagements, gifting and everyday wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(233)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5*!!!!!

Rankins we’re five star from the second I messaged on Instagram to my order being delivered. Daisy, Jodie and the team answered my messages so quickly, dealt with swapping my ring (we ordered a size too small) so well and kept me updated constantly. I wouldn’t use any other jewellers ever again and would not hesitate to recommend them!

19 August 2022
Unprompted review
Rated 5 out of 5 stars

Top quality jewellery at rankins

I have bought many items if jewellery from rankins and they never fail to impress with the quality from my bangle to my watch to my earings yo my chains.always to notch and good prices.id never go anywhere else.you will not be disappointed with any jewellery ftom here.ehat i have bought has just been perfect.and fast delivery too.thanks jodie for all your help over the years.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Rankins Jewellers UK

Rankins Jewellers UK. London are a great Company to deal with. Very Professional . Definitely 5* First class with quick delivery. Highly Recommended. I wouldn’t go to anywhere else . Simply The Best! (Cornwall)

14 July 2022
Unprompted review
Rated 5 out of 5 stars

I bought my first watch from Rankins…

I bought my first watch from Rankins Jewellers and what an experience it was. They couldn’t have been more helpful. Always willing to go that extra mile. There was no pressure or rush. I highly recommend this shop to anyone. 5 star service!! Thank you Daisy! ⭐️ ⭐️⭐️⭐️⭐️

9 July 2022
Unprompted review
Rated 5 out of 5 stars

My baby girls gold bangle is beautiful

My baby girls gold bangle is beautiful, the details are stunning! They were very responsive and helpful when I asked on Instagram for further photos/video of the product before I purchased. Customer service and delivery was super quick and helpful. Cannot wait to purchase from Rankins again! Thank you!

4 July 2022
Unprompted review
Rated 5 out of 5 stars

5* Service

I bought my wedding ring from Rankins during the pandemic and they were amazing. They sent me suggestions, ideas and listened to what I wanted.

We then went back to them for our wedding bands.

They really listen to what you want and just deliver an amazing service. We will definitely be using again. Couldn’t recommend them enough!

4 July 2022
Unprompted review
Rated 5 out of 5 stars

It was my first time buying jewellery…

It was my first time buying jewellery from Rankins and i was very impressed with my design that they made into a pendant. I would also like to compliment Ryder who was very helpful throughout the whole process.

3 July 2022
Unprompted review
Rated 5 out of 5 stars

I would never use another jewellers…

I would never use another jewellers apart from Rankins!!! Family has shopped here before I was even born always amazing to deal with nothing is never too big or too small to ask. everyone who works at Rainks Team are excellent!!! Always go above and beyond for their clients always go the extra mile to make sure everything is perfect I’m every way possible. All my family deals with Rainks and we have a lot of items from themselves and never once had a problem. Thousand percent of the best in the business

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Thank you so much for my diamond cross…

Thank you so much for my diamond cross necklace, it arrived so quickly and you have been so accommodating when I wanted to change the necklace length and this was sorted so quickly. I look forward to purchasing my next piece with you.

30 June 2022
Unprompted review

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