Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have been using Rapid Metals for a few months now. As a hobby engineer I often need small lengths of various metals for projects and Rapid will do this no problem, great when you need something like a... See more
Company replied
Reasonably priced, especially on some of the bargain deals. Very quick delivery, well packed and supported. Cut to convenient lengths/sizes. Rapid Metals are my go to supplier, I live in a rural area... See more
Company replied
Ordered stainless steel sheet and it arrived three days later. Well packaged and the material in pristine condition. This is my fourth order of this material and it's now built into my project car. Br... See more
Company replied
Company details
- #4 of 10 best companies in Metal industry suppliers
- #5 of 6 best companies in Aluminium Supplier
- #2 of 2 best companies in Copper Supplier
- #7 of 10 best companies in Metal supplier
- #14 of 23 best companies in Plastic Products Supplier
Written by the company
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Contact info
4.7
Excellent
917 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rapid Metals Ltd
Hi Robert
Thank you so much for the 5 star review, I'm glad to see you have been happy with your experience shopping with us. If there's anything else we can help you with, please get in touch!
Regards
Natasha
Excellent all around service.from order…
Excellent all around service.from order being placed to a quick delivery.Thank you.
24 September 2025
Reply from Rapid Metals Ltd
Hi Steve
It's lovely to hear you have had great service from the team here at rapid metals, I'm glad you received your delivery in good time! Thanks for taking the time to leave us a wonderful review. If there is anything else you need, please get in touch, or head to the website!
Regards
Natasha
Great Price, Great Range & Great Service
Have been using Rapid Metals for a few months now. As a hobby engineer I often need small lengths of various metals for projects and Rapid will do this no problem, great when you need something like a 100mm of bronze round bar but can't justify the expense of a meter length, buy what you need only. Prices are good and they supply a great range of materials. Shipping is always quick and fuss free. They are my first port of call now and I would likely only buy elsewhere if for some reason they didn't have what I need, which has not happened yet.
23 September 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Andy
Wow, thanks for the great review, it's really good to see you have been able to find everything you need! We aim to make metal buying quick, easy and convenient so I'm glad to see that's been your experience. We appreciate you taking the time to leave us a great review, we look forward to your next order!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Mike
Thanks for taking the time to leave us a great 5 star review. It's great to see you have been happy with the service you have received. If there is anything else you need, please head over to the website!
Regards
Natasha
Brilliant helpful and friendly
Brilliant helpful, speedy and friendly service as always.
18 September 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Ian
Many thanks for the 5 star review! It's great to see you have had great service from the team. If you need anything else, please get in touch or head to the website!
Regards
Natasha
Rapid Metals are great for even small…
Rapid Metals are great for even small orders - I ordered 2 small pieces of steel sheet, 75x20mm, total value just over £2. They were ready to collect in a day.
26 August 2025
Reply from Rapid Metals Ltd
Hi Martin
I'm glad you have been pleased with your purchase, we have no minimum order value so you can just buy what you need. Thanks for the great review, we really appreciate it!
Regards
Natasha
Pleasant staff on the trade counter
Pleasant staff on the trade counter
12 September 2025
Unprompted review
Reply from Rapid Metals Ltd
HI Frank
We really appreciate you taking the time to leave us a great review, and we are glad you had a positive experience with the team. We look forward to being of service to you again in the future.
Regards
Natasha
Great products
Great products, very easy to order materials even when I don't have an account, and great delivery,
26 August 2025
Reply from Rapid Metals Ltd
Hi Michael
I'm glad you have had a great experience shopping with us and you order arrived in good time! Thanks for taking the time to leave us a great review, if there is anything else you need, please head to the website!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Jamie
I'm happy to see you have been pleased with your experience with us. Thank you for the great 5 star review, we look forward to being of service to you again in the future!
Regards
Natasha
Have no minimum orderused Rapid metals quite a few…
Have used Rapid metals quite a few times never had a problem, can order as little as I need.
1 September 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Derek
Thank you for your orders, we are glad you have been able to find what you need, when you need it! We appreciate you taking the time to leave us a great review, if there is anything else you need, please get in touch or head to the website!
Regards
Natasha
Perfect cutting with no errors
Perfect cutting with no errors
Quick delivery
Great communication
What’s not to like????
26 August 2025
Reply from Rapid Metals Ltd
Hi David
Thanks you so much fore the fantastic feedback?! It's great to hear! Thank you for taking the time out to leave us a great 5 star review. We look forward to being of service to you again in the future!
Regards
Natasha
My experience is always great
My experience is always great , My mate Dave at Redditch branch has always got my order spot on . what more could I ask for ?
26 August 2025
Reply from Rapid Metals Ltd
Hi Don
Lovely to see you have had consistently great service from our team in Redditch, I will pass over your praises! Thanks for the great review, we really appreciate you taking the time out to write us a 5 star review. We look forward to being of service to you again soon!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Darren
Thank you for the great 5 star review, it's good to see you have received your order in good time. Thank you for shopping with Rapid Metals, we look forward to your next order!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi David
I'm pleased to see you have been happy with you experience with us here at Rapid Metals, we have tried our best to keep our shipping costs down, which is tough in the current climate! Thank you for taking the time to leave us a great 5 star review. We look forward to being of service to you again in the future!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Richard
Thank you so much for the 5 star review, we really appreciate it! If there is anything else we can help you with, please get in touch or head over to the website!
Regards
Natasha
Not the best delivery
Product was covered in a black dust, like soot, my hands were covered when I opened the parcel. A length of bronze had been taped to a larger piece of brass sheet, risking damage to it. The sheet was partially covered with protective film, but was scratched. Sadly, not a service to recommend to others.
26 August 2025
Reply from Rapid Metals Ltd
Hi Stuart
I'm sorry to see you had some issues with the delivery. If anything in you order is damaged we would be more than happy to replace it. With regards to the sheet, only one side will be coated with a protective film so the other side will be subject to scratches/ blemishes. It's disappointing to see you would not recommend us, if there is anything else I can help you with further, please don't hesitate to get in touch. Thank you for you feedback.
Regards
Natasha
25mm sq box tube
Cannot fault any aspect of my experience, from online browsing of shape, size and gauge to ordering + applying vouchers code to paying for the order and thereafter waiting for the collection email conformation (I choose to collect)
26 August 2025
Reply from Rapid Metals Ltd
Hi there
It's so lovely to see you have been happy with the whole experience of shopping with us! Thank you fore taking the time to leave us a great 5 star review, we really appreciate it. We look forward to being of service to you again very soon!
Regards
Natasha
The grade of material was not visible…
The grade of material was not visible at the time of ordering.
26 August 2025
Reply from Rapid Metals Ltd
Hi Paul
I'm sorry to see you were disappointed not to have seen the material grade when you ordered. If you do require a specific grade we would always encourage you to check this with us before you order as there is usually more than one option available. Please let us know if there is anything else we can help you with. Thank you for taking the time to leave us a review.
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Dave
Many thanks for the 5 star review, we really appreciate your continued support and custom! If there is anything else you need, please head over to the website!
Regards
Natasha
I have used this Company several times…
I have used this Company several times and found them to be very good in terms of prices and process. The web site is easy to use, however, there is scope for improvement, 1) I keep my orders to below 2kg so they come by Royal mail as all other courier have proved unreliable, so a weight "totting" up in the basket would be good. 2) As a retired Aircraft Eng my current knowledge of steel specs and their qualities isn't great so better explanation on the website for each grade would be most helpful.
28 July 2025
Reply from Rapid Metals Ltd
Hi Geoff
Thanks for the feedback, it's very useful to see suggestions and improvements from our customers. We are in the process of re-designing the website to include some of the things you have mentioned. Thank you for shopping with Rapid Metals, we look forward to being of service to you again in the future!
Regards
Natasha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.