Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... See more
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Company details
- #2 of 15 best companies in Motor scooter dealer
- #11 of 31 best companies in Bicycle repair shop
- #32 of 95 best companies in Bicycle Shop
- #1 of 2 best companies in Scooter repair shop
Written by the company
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Contact info
2 Oxford Road, NW6 5SL, London, United Kingdom
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Amazing customer service
Amazing customer service
They Wii look after you
5stars
Bought a scooter from the website
Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer service was purely amazing. Quick response over email and was sorted in no time. 10/10

Reply from Rapid Scooter Master
friendly staff and helped me figure out…
friendly staff and helped me figure out whats wrong with my scooter easily and done my tyres perfectly

Reply from Rapid Scooter Master
Saved my life.
Saved my life.. cycling from east London and had an issue with my bike. Right next to their shop. They were more than willing to help me out. Thanks so much..
This shop is very good and pumos ny…
This shop is very good and pumos ny tyres for free of charge and are very friendly
Staff very helpful
Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorting cyclescheme very fast. Definitely will use them again.
Great Experience All Round 👌
These guys are fantastic, Rapid right enough on delivery and returning calls 👌Quality customer care, Respect RSM 💯 I'll be back for another purchase very soon, ps G4 is great 😎
Very understanding and willing to help.
Very understanding and willing to help.
Great experience with Rapid Scooters…
Great experience with Rapid Scooters especially with Fred B. Ordered my e-bike and accessories on the Wednesday and it had arrived by Friday, communication was excellent at all times. I’ll be recommending them to everyone. Very pleased with my new toy I love it! Thank you again.
I recently purchased a kukirin G3…
I recently purchased a kukirin G3 scooter from rapid scooter master for my son, I had already made a purchase elsewhere online and unfortunately it turned out to be a scam, so when I found rapid scooter master, i spoke to them then purchase the scooter, I have to say they are absolutely brilliant, the scooter arrived within 2 days. Highly recommended.
Kukirin g2 master
Absolutely terrible bought a kukirin g2 master it started loosing power in the rear motor hit about 35kmh on ground mode 3 emailed them took days to reply said the scooter is under warranty and if we came to the shop in london they would put it on the diagnostics and said they would replace the motor if that was the issue and we got there they said they couldn't repair it because it was terrible condition because it was missing the rear mudgaurd which did absolutely nothing and the warranty is clearly a lie just to make you think your covered and we had to drive all the way from wales.
Will definitely use Rapid Scooter again.
Dealt with Sam and he was superb. Very helpful and informed about my Ado 20 Pro folding bike questions.
Great service and great price. Awaiting delivery.
My brother ordered both the Kukirin G3…
My brother ordered both the Kukirin G3 and G2 Max from these guys and I ordered the Vipcoo VS9. All 3 scooters came as described. I have rang the staff with many questions and they have always been friendly and helpful, I forgot to add my free pump to the basket and I rang them and they sent me it out free of charge. Absolutely class I 100% recommend rapid scooter :)
The fix my ebike soon also recomend to…
The fix my ebike soon also recomend to my friends and come back any time
Bought Engwe engine X from Finchley…
Bought Engwe engine X from Finchley road the owner and Engineer are very professional guys highly recommend
Best E scooters / E-bikes service and…
Best E scooters / E-bikes service and shop in London.
I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model).
They fixed it within one hour only,
After bloody 4 or 5 services I had visit before.
Great team!
Polite people and reasonable prices.
Highly recommended!!!
Very friendly and efficient repair
Very friendly and efficient repair. Great after sale care. Highly recommend.
Very good experience
Bought an ado ultra from here and i have to say they where really good to deal with . Replied to emails straight away . Great service
Good!!!!!!!
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