Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly.... See more
I found this bike shop for repairs after having issues with a other local bike shop. I've been really impressed by their workmanship and pricing. I'd recommend these guys to anyone who wants a job wel... See more
Just rang them , I had taken delivery from an online retailer and was unsure about the battery ignition...the young man explained it to me, very courteous and polite... would recommend ringing if you... See more
Company details
- #2 of 14 best companies in Motor scooter dealer
- #11 of 32 best companies in Bicycle repair shop
- #31 of 96 best companies in Bicycle Shop
- #1 of 2 best companies in Scooter repair shop
Written by the company
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Contact info
2 Oxford Road, NW6 5SL, London, United Kingdom
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4.8
Excellent
459 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Happy with the scooter.
Happy with the scooter.
I’ve have my scooter IENYRID M4 pro s+ for like 2/3 days now I use it to get to work and back, good quality and fast scooter the negative I’ll say is the battery doesn’t last too well for long journeys and when making the purchase it said it would come with a free helmet and lock but they didn’t arrive.
Overall happy with my scooter so far!
28 April 2025
Reply from Rapid Scooter Master
Thank you so much
Excellen Quick And Fast Turn Around…
Excellen Quick And Fast Turn Around From Moji ✅
2 May 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much!
Writing here to say these guys are…amazing
Writing here to say these guys are absolutely amazing, I spoke to sanj all the way through about my cable that fed my motor got stuck in my wheel
They was kind enough to send out a replacement motor for me as this wasn’t my fault and neither the company’s
Thanks guys again ur amazing :)
29 April 2025
Unprompted review
Reply from Rapid Scooter Master
You are awesome man! thanks a lot!
Went to the store as a screw in my new…
Went to the store as a screw in my new bike had rounded and I needed it removed. The team helped me out within 5 minutes free of charge! Friendly team and great for the local community. Appreciate the help!
28 April 2025
Unprompted review
Reply from Rapid Scooter Master
Thanks a lot!
Good people and work fast
They work fast and give advices how to take care of your bike or scooter.
And they clean your bike or scooter just ask nicely, they give discounts too.
Best shop to buy or repair electric bikes and scooter.
Fred is one of the best.
14 April 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Great experience all round
Great experience all round
Many thanks to Fred and the team for the top notch service, would highly recommend for all biking needs
14 April 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Reply from Rapid Scooter Master
Thank you so much, stay safe!
They repaired my scooter fast also I am…
They repaired my scooter fast also I am very happy and recomended to my friend
8 April 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
There’s something for everyone all…
There’s something for everyone all different types of electric scooter and bikes available very good and reliable company 10/10
30 March 2025
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Great scooter
Great scooter, altho a bit too much packaging and delivery updates were unclear, also for the price of the products next day delivery would be welcomed. However for the product itself I have no complaints as of yet.
2 April 2025
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Great job
Very, very rapid delivery. All tracking information was provided and everything was packaged so well. My order arrived swiftly and in perfect condition.
31 March 2025
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Highly recommend Rapid Scooter Master!
Enquired to the team about a Cycle Scheme purchase. They replied quickly with all the information I needed. Then took me through a smooth purchase experience. I had read only positive reviews of this company, which is why I chose them for my purchase - it was the correct decision and I would highly recommend them.
31 March 2025
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Very good service
Very good service , good price , nice people i definitely recommend to everyone 100% 👍
31 March 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Amazing customer service
Amazing team, great prices and very honest people!
26 March 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Stopped by for some advice
Stopped by for some advice. The team were more than helpful, assisted by with my bike needs beyond my expectations. I would definitely return here in the future.
26 March 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Great customer service & aftercare!
We took our scooter in that we purchased from them six months ago and they fixed it within five minutes and were really helpful! Great customer service and aftercare!
26 March 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Profesional ppl and very helpful
Profesional ppl and very helpful
Moji help me always and is best on e-bike service .
Many thanks.
26 March 2025
Unprompted review
Reply from Rapid Scooter Master
Thank you so much, stay safe!
Reply from Rapid Scooter Master
Thank you so much, stay safe!
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