Very fast and competent support. The tech guys really know what they are doing. Upgrade ticket raised on a Sunday, got responses on the Sunday, and then fully completed Monday morning. Great service,... See more
Company replied
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Review summary
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Ran into an issue where I entered my email incorrectly. Support was able to securely and most importantly PRIVATELY help me resolve the issue. Went above and beyond by adding time for the time I lost... See more
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I've been using the service for several months. Everything was great. Today, I encountered some difficulties. I contacted support, and they helped me very quickly. They practically didn't require any... See more
Company replied
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
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Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.2
Great
367 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is a great way of storing and…
It is a great way of storing and streaming your favorite movies and TV shows. Without taking up space on your computer. You can connect to it anywhere you have wifi. Using Kodi or Plex you can stream your shows.
9 July 2024
Unprompted review
Reply from RapidSeedbox
Thank you! We’re delighted you enjoy storing and streaming your favorite content with us anywhere, anytime. 🎥📺
Very quick to resolve my issue
Very quick to resolve my issue. Service is great. High value for the $
28 June 2024
Unprompted review
Reply from RapidSeedbox
“Thank you for your feedback! We’re glad we could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your praise”
Excellent customer service!!
They have the greatest customer service when it comes to needing some help with an issue! They were able to help me figure out why something wasn't working properly, and it was resolved quite quickly. Highly recommend them!
28 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! I truly appreciate your feedback. Our team is committed to providing excellent service, and I'm glad we could assist you promptly. If you have any further questions or need additional help, feel free to reach out.
Exceptional Service and Unmatched Support!
I've been using RapidSeedbox for my rental needs and I am thoroughly impressed by their outstanding service and professionalism. From the moment I reached out, their team was not only responsive but also extremely knowledgeable, providing clear and helpful guidance every step of the way.
Their flexibility in offering solutions, such as accommodating requests for IP ranges with specific geographical settings, demonstrates a commitment to customer satisfaction that is rare in the industry. Furthermore, their willingness to handle complex network configurations and provide essential documents like the Letter of Authorization showcases their expertise and readiness to go the extra mile for their clients.
The performance and reliability of their service have exceeded my expectations, making my operations smoother and more efficient. I am truly grateful for their support and highly recommend RapidSeedbox to anyone looking for top-notch server solutions.
Thank you, RapidSeedbox, for your exceptional service!
28 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words and detailed feedback! We're thrilled to hear that our service and support have met your expectations. Our team strives to provide top-notch solutions and go the extra mile for our clients, so your appreciation means a lot to us. We're glad to be a part of your operations and look forward to continuing to support your needs. Thanks again for recommending RapidSeedbox! 🌐💪🏻
Rapid response from help desk - 10/10
RapidSeedbox is easy to use, intuitive and has great help files and information provided. Best of all though, when there IS a problem I can't resolve I can jump on the chat window and someone answers within minutes (thanks Sergey!). Keep up the good work!
25 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your wonderful review! We're thrilled to hear that you find RapidSeedbox easy to use and our support team is helpful. We'll pass your thanks on to Sergey. We appreciate your feedback and are here to help whenever you need us! Keep enjoying our service!
Very fast support and very good support…
Very fast support and very good support ^^!
20 June 2024
Unprompted review
Reply from RapidSeedbox
We genuinely appreciate your feedback and are committed to consistently delivering exceptional services and support. 🌐
very responsive and overall very good seedbox provider
the seedbox pricing is very competitive so highly suggest rapidseedbox.
the customer service was very quick and attentive. mike (milorad) was one of the customer support who was very attentive and understanding.
super speeds, good responsive apps! amazing seedboxes and will be using them through out. make sure to make use of their discount codes! :)
13 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your detailed and positive review! We're glad to hear that you find our pricing competitive and our service quick and attentive. Mike (Milorad) will be thrilled to hear your praise. It's great to know you're enjoying the super speeds and responsive apps. We appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else, and happy seeding! 🌱💪🏻
Great service and the customer service
Great service and the customer service is the best I have ever had the pleasure of dealing with . I highly recommend this company
9 June 2024
Unprompted review
Reply from RapidSeedbox
We sincerely appreciate your kind words and recommendation! It's fantastic to know that our customer service left such a positive impression. We're committed to providing the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to contact us. Thank you for choosing us! 💪🏻🌱
My problem with a service got fixed…
My problem with a service got fixed efficiently and quickly.
6 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for sharing your experience! We're thrilled to hear that your issue was resolved efficiently and quickly. Our team strives to provide prompt and effective solutions to all our customers. 🎊
Amazing service
Amazing service. The Seedbox is perhaps a bit above the average in terms of pricing but in return you get awesome costumer service. Thank you so much to Mike.
4 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your wonderful review! We’re thrilled to hear that you find our service amazing and that our customer service has left a positive impression on you. At Rapidseedbox, we strive to provide top-notch service and support, and it’s great to see that our efforts are appreciated.
We understand that pricing is an important factor, and we believe in offering value that goes beyond just the cost. Your satisfaction and the quality of service you receive are our top priorities. I’ll make sure to pass on your kind words to Mike – he’ll be delighted to know his efforts made a difference.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer and for choosing Rapidseedbox.
Excellent Customer Service
Excellent Customer Service, Fast speeds, never had any problems, been subscribed for 7yrs.
29 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your kind words and for being a loyal customer for the past 7 years! 🌟 We’re thrilled to hear that you’ve consistently enjoyed our excellent customer service and fast speeds. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep striving for excellence.
After tested i figured it out that is…
After tested i figured it out that is not the service i wanted, but they immediately gave me the refund - I've had a great experience with the service and the staff was awesome
25 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your feedback! We’re sorry to hear that our service wasn’t the right fit for you, but we’re thrilled that our team could assist you promptly and ensure you had a positive experience. If you ever need our services in the future, we’re here to help. Best wishes!
Excellent
Excellent, easy to use service. Fast, functional, and well maintained!
13 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We're glad you find our service excellent and easy to use. We look forward to continuing to provide you with fast and reliable support.
Mike was awesome helping me out with my…
Mike was awesome helping me out with my problem! Love RapidSeedBox! Definitely recommended!
11 May 2024
Unprompted review
Reply from RapidSeedbox
We're thrilled to hear about your positive experience with Mike and appreciate your recommendation! Thank you for choosing RapidSeedBox, and we look forward to continuing to provide you with excellent service.
superb support from help
superb support from help. i am not that expert, so they did a truly great job to help me out. 100% recommended.
13 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your fantastic review and for recommending us! We're delighted to know that our support team could assist you effectively, and we're here to help anytime you need us. 🌱
Very good and patient support!
6 May 2024
Unprompted review
Reply from RapidSeedbox
We’re thrilled to hear that you enjoyed your experience with our product and service. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
RSB are awesome
RSB are awesome. Support is very patient and knowledgeable. Great product too
6 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with our product. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
If you have any further feedback or suggestions, feel free to share them with us. We’re always looking for ways to improve and enhance our offerings.
Great Service & Awesome team
4 May 2024
Unprompted review
Reply from RapidSeedbox
That's fantastic to hear! We're proud of our team's dedication and thrilled that you're enjoying the service. Thank you for your wonderful feedback!
RSB rocks and so does Sergey and the whole support team
Sergey and the rest of the support staff have helped a novice like me get started with my very own media server; I truly could not have done it without them, and their guidance, as well as answers to my many dumb questions. RSV is a wonderful service and one that you can trust both for its reliability and customer service.
3 May 2024
Unprompted review
Reply from RapidSeedbox
We're so glad to hear that Sergey and our support team could guide you through setting up your media server! Thank you for trusting Rapidseedbox, and remember, there are no dumb questions here—just opportunities to learn and grow.
Great Customer Service!
Sergey was able to quickly assist me with getting my problem solved and help me to understand the root cause. I am very appreciative for his quick help.
21 April 2024
Unprompted review
Reply from RapidSeedbox
Thank you for sharing your positive experience with Sergey! We're thrilled to hear about his swift and effective assistance, and we look forward to continuing to support your needs with the same dedication and clarity.
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