Very fast and competent support. The tech guys really know what they are doing. Upgrade ticket raised on a Sunday, got responses on the Sunday, and then fully completed Monday morning. Great service,... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Ran into an issue where I entered my email incorrectly. Support was able to securely and most importantly PRIVATELY help me resolve the issue. Went above and beyond by adding time for the time I lost... See more
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I've been using the service for several months. Everything was great. Today, I encountered some difficulties. I contacted support, and they helped me very quickly. They practically didn't require any... See more
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Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
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Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.2
Great
367 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome support and love the service
14 April 2024
Unprompted review
Reply from RapidSeedbox
Hi Zach,
Technical, billing or any other inquiries, just reach out to us. Thank you for choosing us and for taking the time to share your experience!
Tech support was amazing
Company representative Milorad was awesome in helping to identify issues with system and restore speed and performance.
11 April 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our tech support team and that Milorad was able to assist effectively in resolving your system's issues and enhancing its performance. We always strive to deliver outstanding service and support, and it's gratifying to know that we've made a difference. Your feedback is invaluable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us and for taking the time to share your experience!
Reply from RapidSeedbox
Wow, thank you so much for sharing your experience! Your words are like music to our ears, and we're over the moon to hear that you found our service not just speedy but also savvy and supportive. We're all about hitting the high notes in customer satisfaction, and it's awesome customers like you that keep our rhythm going strong. If there's ever anything more we can do to keep the beat going or make your experience even better, please don't hesitate to let us know. Rock on 🎸 and thanks again for being such a fantastic part of our community!
Very patient and knowledgeable support.
21 March 2024
Unprompted review
Reply from RapidSeedbox
Those are irreplaceable parts of being a great Customer Service. Thank you for staying with us.
Excellent and quick responses
Excellent and quick responses! Fantastic Seedbox company. I don't think I'd ever consider a different service other than RapidSeedbox
29 February 2024
Unprompted review
Reply from RapidSeedbox
We're happy that you feel that way. Always feel free to contact our support.
Excelent support
My email provider deleted my email and they helped me change it. Also helped me with BTC payments that, although confirmed on the blockchain, didn't authorize the transaction on their website. They can help with seedbox issues too. Their support is so good I wish every single online service would be like this, it is worth for the support alone.
20 February 2024
Unprompted review
Reply from RapidSeedbox
It's great to hear that. Any problem, we're ready. Be it payment, technical or general inquiries.
I have used RSB for several years now…
I have used RSB for several years now and the support is always great whenever there is an issue. Very knowledgeable and on top of things.
30 January 2024
Unprompted review
Reply from RapidSeedbox
There's no way around it. Parts of giving excellent support is always in the know and on top of things. Thank you for being with us for years.
best service i used
best service i used. good communications. very fast and reliable service provider. i recommend for others.
22 January 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your fantastic review and recommendation! We're delighted to hear about your positive experience with our fast and reliable service, and we're here to support you with anything you need in the future.
Ronal fixed my borked sshd from Ubuntu…
Ronal fixed my borked sshd from Ubuntu upgrade gone wrong. 5/5
10 January 2024
Unprompted review
Reply from RapidSeedbox
Inaccessible seedbox? No problem, our support will get you covered.
I never usually do these but its my…
I never usually do these but its my first time trying this out im a total noob and Ronal literally held my hand each step of the way. Please give him a raise!
23 December 2023
Unprompted review
Reply from RapidSeedbox
Welcome to the world of Seedboxing! Ronal and the rest of our team are always ready to guide you, step by step. We're so glad you're with us and here's to your smooth sailing ahead!
Service is Always Solid and Dependable
This service has always been solid and Customer Support is always prompt and complete. I highly reccomend it to others.
21 December 2023
Unprompted review
Reply from RapidSeedbox
Your recommendation is the highest compliment we could receive. Thank you for sharing your positive experience with our solid service and prompt support!
Had my seedbox for about half a month…
Had my seedbox for about half a month now, decided to upgrade. Finding the proper process was easy and it was completed quickly and smoothly. Very happy with the service on a technical and support standpoint.
20 December 2023
Unprompted review
Reply from RapidSeedbox
Upgrading should be as smooth as streaming your favorite show, and we're glad it was just that for you! We appreciate your kind words and are here to ensure your service is always up to speed.
Mike went way out of his way and beyond…
Mike went way out of his way and beyond the call of duty in terms of effort, patience and the amount of time he spent solving my issue. I honestly think if he hadn't been able to help me I would have had to find another seedbox provider who could give me the support I needed--but thanks to Mike--very happy ending and I am delighted by the help I got and delighted to remain a loyal customer. Kudos to Mike!
20 December 2023
Unprompted review
Reply from RapidSeedbox
Mike is a superstar, and stories like yours are exactly why he loves what he does! We're so pleased he could provide the support you needed, and we're happy to have you with us.
Excellent help
Excellent help. Fast, simple and clear. A person knows knowledge
4 December 2023
Unprompted review
Reply from RapidSeedbox
We aim for clarity and efficiency, and it's great to know we hit the mark for you. Your feedback is invaluable – thank you for sharing your positive experience!
Best SB around
Super helpful and was able to fix problems we couldn't get around, very good service here
2 December 2023
Unprompted review
Reply from RapidSeedbox
It's fantastic to hear that we could help navigate you through the tricky bits! Your success is our success, and we thank you for acknowledging our service.
Reply from RapidSeedbox
Your satisfaction with our service, product, and support truly makes our day. Thank you for your great feedback, and we're here to continue providing you with the best!
Super quick and noticed my problem on…
Super quick and noticed my problem on the backend before i even told them.
2 December 2023
Unprompted review
Reply from RapidSeedbox
Being one step ahead in solving your problems is our goal! Thank you for recognizing our proactive efforts. We're here to ensure your experience is as seamless as possible.
The operative
The operative, Mike was both helpful and came across in a cheerful way. He solved my problem also :-)
2 December 2023
Unprompted review
Reply from RapidSeedbox
Mike will be thrilled to hear your kind words! We believe that a cheerful approach goes a long way in solving problems, and we're glad you felt the same during your experience.
The customer support is amazing.
The customer support is amazing.
The company does a great job fixing any issue you have with the service. I have been using them 8 years now and would not go anywhere else. The service has gotten better and better over the years.
28 November 2023
Unprompted review
Reply from RapidSeedbox
Your loyalty over the last 8 years means the world to us, and we're ecstatic to hear about your consistently positive experiences. We're looking forward to many more years of growing and improving alongside you!
The service is top notch
The service is top notch. The customer service, specifically Ronal, makes the service worth every penny. I recommend 10/10!
27 November 2023
Unprompted review
Reply from RapidSeedbox
Thank you for highlighting Ronal's efforts and for your glowing recommendation! We're proud to have team members like him who go the extra mile for our clients. Here's to many more years of top-notch service!
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