Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... See more
Company replied
Purchased a bed through Amazon. The bed arrived within a couple of days and the delivery driver was very nice and helpful. The bed itself was not expensive in the slightest and ai didn't expect much.... See more
Company replied
Wow what a service from this company. Ordered DBS Double Bed (Divan Base, Headboard & Mattress) through Amazon. The Bed Set is good quality & very nice, the mattress is very comfortable, would hig... See more
Company replied
Company details
Written by the company
Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.
Contact info
Dewsbury Road, BD19 5BT, Cleckheaton, United Kingdom
- 01274 850735
- sales@rapyalstores.co.uk
- rapyalstores.co.uk
4.6
Excellent
465 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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This was the second bed I have bought…
This was the second bed I have bought from you the value for money is superb. Delivery was very fast and driver very helpful. It is easily put together although it does need two people. Would definitely buy from you again
20 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
The happy Devon biker.
The bed came and was as advertised
The delivery guys were great polite and very helpful
20 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
Smooth purchase
Purchase was smooth (on TikTok)
Delivery was very efficient
19 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
The bed is beautiful
The bed is beautiful, really comfortable and looks luxury. Delivery was also excellent. Very very pleased with my purchase x
22 June 2025
Unprompted review
Reply from Rapyalstores
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Speed of delivery
Speed of delivery. Kept me up to date. And a professional delivery service
20 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
Reply from Rapyalstores
Thank you for your lovely feedback!
I honestly love the bed is comfortable…
I honestly love the bed is comfortable as well it was also delivered with care
18 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
single bed with drawers
Ordered single bed with drawers, mattress and head board I'm so happy with it ordered on the 14th delved on the 17th they even took it up to the bedroom. The bed mattress is so thick and comfy my daughter loves it and the drawers are massive I'm so pleased and when I need a bed will be buying from here again.
17 June 2025
Unprompted review
Reply from Rapyalstores
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Very happy with mattress
Very happy with mattress. Delivery was excellent even though it arrived at 7.10am. I have to say it was all excellent service all round
17 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
Good value & easy to deal with.
Very quick delivery, which was a blessing as I was sleeping on an inflatable mattress! Good communication from the seller and the delivery team. Price was competitive, but don't expect the highest quality items for the money you pay.
13 June 2025
Unprompted review
Reply from Rapyalstores
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Great bed
Friendly kept me informed the bed is great no problem looks nice and its comfy
17 June 2025
Unprompted review
Reply from Rapyalstores
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Great beds .great service
Good quality. Good condition. Good communication. Come on time .
14 June 2025
Unprompted review
Reply from Rapyalstores
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King-size bed for amazing money!
I ordered the king-size bed from TikTok shop, and it was delivered within 5 days.
For what I paid I'm totally over the moon. Its stunning 🥰 It arrived in perfect condition. It was easy to put together. The headboard is fab, and the mattress... WOW!! Soooo comfortable 💛 I'm honestly so happy. 10/10 service from the beginning to the end. I'd 100% recommend this company! Outstanding guys!! Thank you 🫡 💛 ✨️
10 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
Reply from Rapyalstores
Thank you for your lovely feedback!
The delivery driver was amazing
The delivery driver was amazing, I wasn’t sure at first as I bought the wrong bed, but he laid the bed down and explained that a small double wasn’t much smaller then a normal double so, I was extremely happy with how he put my mind at ease he brought them in for me and said, it will fit in my room and guess what it did, he is amazing thank you. Never caught a name so whoever he is thank you, also the bed looks great, great quality divan, the mattress is good quality tho it is not memory foam if you are use to memory foam like my self then the mattress is not the best but get a mattress topper and you’ll be fine, many thanks for this perfect bed, such a great price too
14 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
Reply from Rapyalstores
Thank you for your lovely feedback!
Service with a smile! Prompt Delivery!!
Well great service from start to finish! Excellent communications. Was given a time slot between 6.30 am and 8.00am! (We live pretty close to the seller's town)
7.40am I got a call to say that the item was outside my house! I went down and was met by a Happy Smiley delivery man. Who brought bothe sections of the bed base into the property. He was very polite helpful pleasant and friendly.!!
Excellent service and the base is just as described!!
Thanx so much! One happy customer!! 👏🏽👏🏽👏🏽
12 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
**Brought my Bed Vison to Life - Highly Recommend**
Amazing service from the team from start to finish. I had something very specific in mind and the element of bespoking allowed me to create the bed I wanted. From my initial fabric sample enquiry to delivery - the guys have been excellent. Fabric and design is high quality, and the bed was easy to assemble ( especially with the help of the detailed Tik Tok tutorial!). Order to delivery timescales are 5 days - with regular updates received through out. Highly Recommend 💯
11 June 2025
Unprompted review
Reply from Rapyalstores
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I am unable to put this bed together as…
I am unable to put this bed together as I was sent the wrong size headboard.
I ordered a small double bed but they sent me a regular double headboard 6inchs bigger then the end, slats don’t fit in and my son is without a bed that was for his birthday
12 June 2025
Unprompted review
Reply from Rapyalstores
We're very sorry to hear that you received the wrong size headboard for your bed, especially with it being a gift for your son's birthday. We completely understand how frustrating and disappointing this must be.
This isn't the experience we want our customers to have, and we sincerely apologise for the inconvenience caused. Please reach out to our customer service team as soon as possible with your order details, and we’ll prioritise getting the correct headboard sent out to you.
We’d like to make this right as quickly as we can and ensure your son gets the bed he was meant to have.
Thank you for bringing this to our attention, and again, we’re truly sorry for the trouble.
Best regards,
A great gift …
My son was soo happy to recieave his birthday gift early. The bed was perfect loved the material and over all look when put together. It was easy to assemble. The delivery was on time and the gentleman who delivered was very polite and friendly. I will be ordering another bed in a few months time for my daughter.
12 June 2025
Unprompted review
Reply from Rapyalstores
Thank you for your lovely feedback!
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