Rated People Reviews 19,324

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and the high quality of work delivered. Many people highlight the professionalism and helpfulness of the staff, noting their friendly demeanor and clear communication. The overall sentiment indicates that consumers are very satisfied with the outcomes of their jobs and the ease of the process. However, some customers also noted issues with pricing, with some feeling that costs were misleading or higher than initially expected. A few other people also felt that response times and initial contact from some tradespeople were inconsistent, and there were occasional difficulties in getting updates or resolutions for complaints.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Staff

Consumers generally express high satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers praise competitive and reasonable quotes, with... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers express significant frustration, citing... See more

Response time

Customers consistently note ambiguous experiences with response times. While many reviewers praise quick... See more

Based on these reviews

Rated 4 out of 5 stars

First time used to obtain quotes for a job. Maximum of 3 local companies approached. I went with a local painter that gave me a good price and did a good job. Found it a better site than Checkatrad... See more

Company replied

Rated 3 out of 5 stars

3 companies offered contact. All made appointments to come & quote for the job but only 1 turned up! No explanation or reasons given for non appearance of other 2. The one who bothered was excel... See more

Company replied

Rated 5 out of 5 stars

Placed request for work on my overgrown untidy garden on Rated People on Monday 13 April 2026. Lucky of A&L Every Ready Maintenance Services got in touch and after sending photos of my garden we... See more

Rated 5 out of 5 stars

I received a response to my enquiry same day and Ric at RPK Flatpack Services and he arranged to do my work that week. He arrived at agreed time; dismantled two double beds and set them up in other be... See more

Company replied


Company details

  1. #178 of 200 best companies in Online marketplace
  2. #8 of 10 best companies in Internet marketing service
  3. #6 of 6 best companies in Review site
  4. #8 of 10 best companies in Search engine company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
Find a tradesperson

Are you a tradesperson?

Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

Find your next job lead

Contact info

3.9

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Don’t hire Scott

I hired a guy called Scott last year and he in the end was abusing, bullying and claimed to be a professional. Didn’t do the work in my kitchen and ripped me off for at lest £500.
JC

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Paisley contractors are great to work with

I was pleased with Rated people to find Trades. I decided on Paisley Contractors to do the job. I am very happy with the painting done by Steven & Scott. The price was brilliant & the boys did the job in a few hours, very tidy and I will certainly use them again.

21 April 2026
Unprompted review
Rated 4 out of 5 stars

Don’t have an issue with the App itself

Don’t have an issue with the App itself
Have encountered a few greedy tradesmen offering ridiculous quotes
Other than that would highly recommend
Just have your wits about you & do your homework before committing to any job

20 July 2025
Rated 5 out of 5 stars

Easy to add a job

Easy to add a job, find a recommended tradesperson, they contacted me within the day of posting. All work completed within the week and rating now added.

16 April 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

We're happy to hear that adding a job and finding a tradesperson was easy. It's great that you were contacted quickly and the work was completed fast. Thanks for the rating!

Many Thanks,

The Rated People Team

Rated 1 out of 5 stars

Misleading recommendations and no real accountability

My experience with Rated People has seriously undermined my trust in the platform.

I used it to find a contractor for a fencing job. The tradesperson recommended to me appeared to primarily work as a painter/decorator, yet was matched to a fencing project. The work carried out was poor and quickly became unsafe, forcing me to pay for urgent repairs at my own expense.

I submitted a detailed complaint with clear evidence (photos, timeline, costs). Rated People acknowledged it and said they contacted the tradesperson, but no meaningful action followed.

The most concerning part is that my honest review of the trader was removed. That raises real questions about how reliable and transparent the platform’s review system actually is.

From my experience, Rated People provides limited protection when things go wrong and its recommendation process did not give me confidence that the tradesperson was suitably matched to the job.

I would strongly advise anyone using this platform to carry out their own checks and not rely solely on the ratings or suggested tradespeople.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

After being badly let down by task rabbit to assemble flat packed furniture I turned to the Internet to look for alternatives and came across Rated People . The process was simple and within an hour I had an offer of help and I could see on the app that he had 5 star reviews so booked him . Excellent choice .

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient for electricians

In my experience, Rated People stands out when compared to Checkatrade and MyBuilder. I consistently receive at least two leads per day, and the monthly membership cost is easily covered by completing just one job.

Highly recommended for electricians running a small business.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

STILL ROBBING THE TRADESMEN !!

These lot are running a scam site, NEVER give them your bank details otherwise you will have an absolute nightmare with them deducting payments of all kinds when they feel like it. When you eventually get it stopped they think they can pass it on to a bunch of debt collectors to drive you even more mad.
Although i find it hilarious and would never give them a penny this could certainly be a major headache for a poor tradesman somewhere who has a good credit rating and is trying to find work. !! Big old scam.
I’d sooner give the money to a tramp, or throw it in the drain. !! You may be desperate for work but these clowns will multiply your problems. Rated Ltd should not be accredited by the mastercard system because they abuse it.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Really lovely caring trades man

Dan arrived to repair my leaking roof .He was so pleasant and very helpful. The after care so nice as he rang me after it had rained to ask if everything was ok for

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Through your platform

Through your platform, I was connected with a very reliable professional who did an excellent job from start to finish.

The whole process was smooth, and the work has now been completed to a high standard.

I’m really pleased with the result and how everything was handled. I would happily use this service again in the future.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Wooden gate replaced

Matt from Mercer Construction supplied and fitted my garden gate. Very punctual, had actually started the job before I arrived. Everything cleared away when finished. Would definitely recommend.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

No duty of care for customers.

On the 26 of January I wrote a review regarding a rogue trader who tried to extort money from my son and daughter in law. He made their life a misery, my daughter in law was left terrified.
A reference number from this site was given to me to investigate, information on this individual was provided (as much as we had.) Months later despite numerous emails sent to them asking for an update I have heard nothing.
If they can’t find him they should admit this and not pretend that they care. THEY DO NOT! Will be going to Trading Standards.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

An excellent service. Very good and punctual attendance. The person attending cleaned up after him. I am delighted with the result. I can’t recommend Dan more highly. Certainly would use Dan again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Lucky of A&L

Placed request for work on my overgrown untidy garden on Rated People on Monday 13 April 2026. Lucky of A&L Every Ready Maintenance Services got in touch and after sending photos of my garden we arranged to have the work done on the Wednesday 15 April 2026.

I highly recommend Lucky of A&L for all gardening work. My large garden was overgrown and in a terrible state. I was impressed with Lucky of A&L on Rated People and booked them to carry out the work and was pleasantly surprised at their professionalism, attention to detail and tidiness.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Got good customer here

Got good customer here

14 April 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

We're glad you had a great experience. We appreciate your positive feedback very much.

Many Thanks,

The Rated People Team

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