Rated People Reviews 

19,614
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 730 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful staff and remarkably quick response times when booking professional tradespeople for various home repairs. People are extremely happy with the efficient daily service and polite attitude, noting that appointments are scheduled promptly and completed smoothly. Some reviewers were not happy with communication issues, poor reliability, and unexpected extra costs charged by certain independent contractors. Consumers explicitly mentioned instances where workers failed to show up for scheduled appointments, left specific projects completely unfinished, or became very difficult to contact. Others experienced situations where poor workmanship caused significant stress and required additional expenses to fix mistakes.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that professionals like electricians and plumbers... See more

Staff

People report positive experiences with staff, highlighting that workers are typically punctual, highly... See more

Price

Users describe ambiguous interactions with price, as some consumers report receiving very fair, reasonable,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many consumers praising extremely fast initial... See more

Customer communications

Clients share ambiguous opinions on customer communications, with some reviewers praising quick contact and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Sean, SMPlumbing, did a vrry good job. Toilet button flusher not working/tank not refilling. Sean took valve apart, and replaced problem part. Two other plumbers wanted to replace whole valve at co... See more

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more

Rated 5 out of 5 stars

Shoddy workmanship.Fence not upright. Fence not secured to posts.Did not clean up properly.Took me 2 hours to rectify.Have photo/video proof. Will have to employ someone to correct faults.81 year old... See more


Company details

  1. Online marketplace
  2. also in
  3. Internet marketing service
  4. Review site
  5. Search engine company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
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Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

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Contact info

3.8

Great

TrustScore 4 out of 5

20k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(19,614)

717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RA Building Services- a job well done.

Both the plumber and his wife who dealt with all the communication and quotes etc were very helpful and communication was good. Offered suggestions and websites to choose my new bathroom suite. The plumber did an excellent job and left the bathroom clean and tidy. The job took 6 days which was what was quoted and any queries or questions I had were dealt with quickly and well. I would have no problem in recommending the services of RA Building Services. I am very happy with my new bathroom.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Found a contractor on the Rated People…

Found a contractor on the Rated People app. Really pleased with my new wooden back gate. L&J Renovations provided a quote very quickly and the whole process was smooth from start to finish. The quality of the workmanship is excellent, and the team were friendly, professional and left everything tidy when they finished.

Would definitely recommend Samuel and his team at L&J Renovations.

19 August 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

I am a tradesperson and it is impossible to speak to anyone or get a reply from rated people

19 August 2026
Unprompted review
Rated 1 out of 5 stars

I experienced fraud/theft by the…

I experienced fraud/theft by the tradesperson. They took a payment upfront, did no work, then ghosted me on every communication method. I contacted RatedPeople but they have not even responded, let alone offered any advice.

13 August 2026
Rated 5 out of 5 stars

Quality Joinery

Quality Joinery, Matt did a great job on four doors, plus putting up cornice for us, very impressed, would recommend.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a great company booked within an…

We had a great company booked within an hour of posting, and they arrived less than an hour later to do the work, which was done to a very high standard. Shout out to G S Services from Connahs Quay for tidying our gardens.

10 August 2026
Rated 1 out of 5 stars

Unreliable traders

Far too many cowboys on this site after a bad experience with trust a trader I used someone from rated. This guy was rectifying a roof job reinstalling a velux and he failed to do it properly

1 December 2025
Unprompted review

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