Working with Mitul from Ratehub was the best decision ever! We can’t thank him enough for helping make the purchase of our lovely new home a reality. He guided us through every step with patience,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Ratehub is Canada’s leading one-stop shop for comparing and saving on mortgages, insurance, credit cards, investments, and loans. Founded in 2010, Ratehub helps Canadians make smarter financial decisions with powerful comparison tools, trusted loans, TFSA, and mortgage calculators, expert insights, and award-winning brokerages. Our portfolio includes Ratehub.ca — Canada’s #1 personal finance comparison website and mortgage brokerage — along with mortgage lender CanWise, insurance brokerage RH Insurance, and personal finance publication MoneySense. Each year, millions of Canadians use Ratehub to find personalized financial solutions and save more money. Learn more at www.ratehub.ca.
Contact info
100 University Ave, 5th Floor, M5J 1V6, Toronto, Canada
- 1.866.988.6324
- www.ratehub.ca
- ratehub.ca
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their reps just hang up on you
Got a rate and wanted to discuss further, rep hangs up immediately
Find a broker in person
completely unprofessional, does not give information to clients, and the realtor is putting in more time to do their job.
Hire a mortgage broker that you have either seen in person, or have done a video chat with.
Waste of time!
Website does not provide the comparative insurance quotes as promised. It literally teased me, by showing blurry images of prices that I would get, if I proceeded. But, in the end, no prices were given. Only 1 broker phone number was given. I could have Googled that myself. Please stop misleading people!
Natasha was excellent!
Natasha was excellent helping me obtain a mortgage! I was able to email or call her at anytime during the process with any questions.
Worst experience EVER!
Worst experience EVER!! Stay away from this company!!
BEWARE: some of the employees of this company say whatever saves their behind, even if they have to lie!
They also dragged out the entire process for months, and we ended up paying a much higher interest rate..
We will NEVER again do business with this lousy and incompetent out fit, and hope many other people will avoid them as well !!
Horrible experience!!
Horrible experience!!! Mortgage agent made a mistake I got a mortgage to find out on the day of a interest hike that the mortgage agent made a mistake. I signed a commitment for the mortgage and paid for an appraisal that the lender had asked for. Mortgage agent I initially dealt with quit and I got stuck dealing with an agent(Mandeep Singh) that was impersonal and seemed uptight. He knew of the mistake with my mortgage application on a monday and waited till Wednesday to contact me to give me the news. Why did he wait that long? For almost 3 weeks already have been working with ratehub and think of time could have been better spent dealing with an competent personable agent. When I first heard the news of the mistake I asked for the mortgage agent to try other lenders and asked as worst case scenario to try an lender. He never contacted the lender until a week later after they had a rate hike. Each time I talked to Mandeep I had to remind him of the conversation we had before and questions/concerns I have. After all this I had a conversation with the team lead Alanna and she had nothing to say about this whole experience. I will never contact ratehub again in the future.
I would like to commend Kaunain Taki…
I would like to commend Kaunain Taki for all his help, guidance, professionalism and knowledge. I feel privileged to have met him, even though it was virtually, but the help and guidance he provided me with, made a scary process much easier to handle. Thank you so much Kaunain. You made all the difference!
redirect me to a sponsor rather then provide comparison
I thought Ratehub was a good website till I had to use it for insurance comparison. It seems like it has been bought out by one company when it comes to home insurance. It won't start my application and continuously direct me to an ad of a company. If I put my address in that field, it would redirect me to that companies website.
Very strange that Ratehub would not let me start my comparison and force me to a third-party website. Tahts contradictory to what rethub si actually supposed to do.
new type of scum to be first in line on Google search
Hi there,
I think that is the new type of scum to be first in line on Google search.
so,
I'm searching
"rating of car insurance companies Toronto ON" on Google.
the very FIRST answer after ads:
"The best car insurance companies in Ontario | Ratehub.ca"
I goes there, spend about 30-40 minutes to fulfill many pages of info to obtain a quotes, then stopped by program mistake at one of last pages,
and...
no one line type "contact us"
OK
I called by phone number from their letter about registration, when nice women voice told me " NO, NOT car insurance, we're working with mortgages ONLY"...
the half of hour of my life - and as a result I have nothing positive, but their have another one gullible simpleton that can help for their scum, because was ON THEIR site more than 30 minutes...
new type of scum to be first in line on Google search, or what?
thank you,
may be this my work will keep you from this scam. I hope )))
Deceiving quotes
You get a low quote and when you call the insurance companies your quote suddenly doubles. They claim that online quotes are not always accurate..!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








