I got auto insurance for my pickup truck which is a ford f150 XLT however was mistakenly insured for a lariat. After some troubleshooting scoop determined that their system made a mistake and I was re... See more
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Review summary
Created with AI, based on recent reviews
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I recent had to be re-insured after a very long hiatus from insuring a vehicle. My agent Mike Jurich went FAR over and above helping me not only to get a great rate that was far lower than I expected... See more
It was a great experience from start to finish. The analysis was extremely helpful, and everything was explained clearly and thoroughly. They took the time to walk me through each step in detail, wh... See more
Mike is extremely patient and knowledgeable during my policy setup as well as another policy's renewal. He explained to me all details and reasons for the right insurance setup - not the cheaper ones... See more
4.3
Excellent
607 reviews
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Excellent service by agent on getting…
Excellent service by agent on getting good auto deal! Recommended!
13 March 2026
Unprompted review
Customer service is good so far
Customer service is good so far. Rates and policies are good
9 March 2026
Unprompted review
Easy to talk to
Easy to talk to, Very good at gathering quotes. They sold me.
Thank you
15 March 2026
Unprompted review
They sell insurance
8 January 2026
Unprompted review
Very helpful and friendly rep assisting…
Very helpful and friendly rep assisting with my claim and then swapping my auto insurance from a write off to new auto!
19 March 2026
Unprompted review
Best Car Insurance I ever had since…
Best Car Insurance I ever had since then.
10 March 2026
Unprompted review
Fantastic Customer Service
Customer service was immensely helpful, professional and courteous. Your company offers exceptional competitive rates.
16 March 2026
Unprompted review
I’m a new customer with Scoop
I’m a new customer with Scoop. My initial interaction with a lady called. Beth was very good. Once I received my insurance email for tenant the total was not what I was quoted (approx, $187. For both car and tenant). When I brought it up with the agent, even explaining who I spoke with in the price, he made no effort to let me know he would review the voice recordings contact the agent that I was given the quote with in case there was an error. This service is very Disappointing! I have even called the original agent Beth and left emails at least two of each and after three days there has been no response. Again this is extremely disappointing as a new client. I am hoping to get this resolved show you as a company can redeem yourself. Thanks
16 March 2026
Unprompted review
Helpful an friendly sales broker
My sales broker Alexandra was so helpful after the other broker I was talking to went on vacation. She got my insurance set up quickly so that I could pick up my new car later that week. She was friendly and knowledgeable
10 March 2026
Unprompted review
Great easy experience
9 March 2026
Unprompted review
I’ve been with Scoop for almost 2 years…
I’ve been with Scoop for almost 2 years and I’m super satisfied with the customer service. The brokers are very helpful and informative - they assisted me with getting the lowest prices and good deals on home and car insurance.
6 March 2026
Unprompted review
10/10 Client Services
Melissa Peters was professional and courteous, and didnt make me feel rushed or stressed during the process of signing up for new automotive insurance. I have never been happier!
12 March 2026
Unprompted review
Customer service was good and very…
Customer service was good and very professional.
13 March 2026
Unprompted review
The gentleman I talked to on the phone…
The gentleman I talked to on the phone was very polite and helpful. Not something I expected
13 March 2026
Unprompted review
Explain policy is facilitated and…
Explain policy is facilitated and detail about policy
13 March 2026
Unprompted review
My experience was great
My experience was great. They work with me and got me the best deal. Thank you.
13 March 2026
Unprompted review
We spoke from March 13-March 19th. Ashley was pleasant and knowledgeable and not pushy and helpful throughout including the follow up to complete the file....I have recommended her to my son and grand
Ashley was sincere, honest, professional and constructive.
13 March 2026
Unprompted review
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