I got auto insurance for my pickup truck which is a ford f150 XLT however was mistakenly insured for a lariat. After some troubleshooting scoop determined that their system made a mistake and I was re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy!
Called to buy tenant insurance the representative was very helpful and answered all my questions quickly. Everything was set up within 30 mins and linked with my other policies!
I have my car & home insurance with Scoop.
I have my car insurance with Scoop.
I recently added home insurance & setting it up was easy & convenient.
The associate i dealt with was extremely helpful & professional.
Makayla is so nice and helpful.
Makayla is so nice and helpful. She got everything done in 30 minutes. She made sure I understood everything.
Very good costumer service and I truly…
Very good costumer service and I truly hope there legit because u can't trust no one any more especially in today's times.
Excellent Deal
The agent was extremely helpful and accommodating! The price is excellent as well, and the package covers all of my needs
Broker was friendly and helpful
Broker was friendly and helpful and did their best to get me the best value.
They were very courteous and…
They were very courteous and knowledgeable about insurance and helped making the process of shopping for insurance elementary. I appreciate all of their help and support.
Fantastic great help and fast
Good rate and good service
Broker was knowledgeable
Broker was knowledgeable, informative, and helped my every need, very good at what he does. He was able to keep great communication and worked hard to fit my needs. So far impressed with the concept and will recommend when time comes.
Nicholas Blanchfield was amazing
Nicholas Blanchfield was amazing. Got me a great quote and very seamlessly transfered me over to a better auto policy . Kudos.
They go the extra mile to get me the…
They go the extra mile to get me the best rate given my history. Soniya is the best.
Logged into myScoop online account and…
Logged into myScoop online account and put in a request to modify my auto policy at 11AM; got the update via email at 3PM confirmed everything was taken care off - also got the reminders for missing out some of more valuable options and benefits. Great works - Thanks so much
They were very informative and clear on…
They were very informative and clear on the policy.
Asked questions to suit my needs.
I am happy with the service I received.
Scoop Rating a 10
First time using Scoop (Rates.ca) and was blown away! Excellent service, great communication, and to top it off, fabulous car insurance rates, saving me hundreds over the year.
Responsive and supportive…
Responsive and supportive service,accorded a temporary automobile insurance cover pending I resolve my with my near insurance company also introduced by scoop agent.
I dealt with Daniel
I dealt with Daniel. He was great. Very helpful and informative. I hope everyone at Scoop is just like Daniel
Helpful and informative
Josephine Cabansay helped me to get best auto/home insurance rate, she was very detailed and helpful and informative. I had a bad experience with my previous insurance broker and Josephine took over the policy and helped me get back in track with everything !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







