Had a vehicle collection at Northampton site and recieved outstanding customer service from site manager (Andy). Please accept my apologies if I got the name wrong. The point is, the site manager made... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought a good few vehicles and bikes from Shildon branch and to be honest I’ve made more money flipping cars bought there rather than at BCA . My only few gripes is the use of the forklift and a... See more
Company replied
RAW2K is exactly what you should expect from an honest auction. No tricks by the experienced traders to force you to buy a hidden disaster. You should only pay attention to the information and avoid o... See more
Company replied
Car not bad for the money, but photos on raw2k lack definition, so it's hard to tell really what condition the car is actually in.
Company replied
Company details
- #9 of 9 best companies in Car Auction
- #18 of 18 best companies in Online auction services
- #4 of 4 best companies in Salvage dealer
Written by the company
RAW2K is the UK's premier online car auction website for the trade and public. We have 1000's of used, salvage and seized vehicles for sale in our daily and weekly online auctions. Browse through our online stock of vehicles including cars, vans, motorcycles and scooters for sale. All you need to do is register or login to start bidding on one of our vehicle auctions today!
Contact info
United Kingdom
- raw2k.co.uk
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Well pleased with the company got what…
Well pleased with the company got what I wanted great communication
16 February 2026
Reply from RAW2K
Thank you for your review! As always we do what we can at RAW2K to ensure a smooth process and that you get what you ask for :) You know where we are if you need us.
Hidden fee's
Bid on car ,expected auction fees and yard fee £ + vat. . But when I went to pay for vehicle there was an additional £60 that i was not told about !!! I've found out what the extra £60 was for , because I payed for the car and wanted to pick it up same day I got fined .
20 February 2026
Reply from RAW2K
Thank you for your review. I believe the fee you are talking about is the buyers premium which is explained on the auction site. If this is not then please email Admin@Raw2k.com so we can review.
More accurate description vehicle had…
More accurate description vehicle had been rooted through inside pulled apart
11 February 2026
Reply from RAW2K
Thank you for your review. During any collection, buyers are able to inspect the vehicle for accuracy based on the description provided, if it is not how it is described online, you are able to reject the vehicle. If wish to discuss, you can always email us at Admin@Raw2k.com.
Great
Fantastic first experience, really helpful workers and very friendly. Would highly recommend.
10 February 2026
Reply from RAW2K
Thank you for your review! As always we are here to help at RAW2K, you know where we are if you need us :)
Simple and easy
18 February 2026
Reply from RAW2K
Thank you for your review. We at RAW2K do our best to ensure a nice smooth process.
Bought a vehicle came better than…
Bought a vehicle came better than described and the same day collection was smooth.
Bidded on a vehicle that was an Ireland by accident and they wavered the re listing fee.
Will be back again more cars in the near future.
18 February 2026
Reply from RAW2K
Thank you for your review! At RAW2K we are looking forward to seeing you again and pleased you have had a great experience!
Reply from RAW2K
Thank you for your review! We at RAW2K are pleased you have had such an experience! We hope to see you again :)
Reply from RAW2K
Thank you for your review! We always enjoy working with to ensure a smooth process and that all goes well!
Sold a stolen vehicle
I have purchased 10's of motorcycles from raw2k and on the whole the experience has been ok, This was until my most recent purchase, I won the auction for an off road bike, paid over £1000 including fees and it turned out I'd been sold a stolen vehicle.
Two days after collecting the bike, the police took it away, all emails sent to raw2k regarding this were ignored.
No bike and £1000 out of pocket aswell as the embarrassment caused by having the Police at my house for 3hrs on a Sunday afternoon.
This matter is now in the hands of a Solicitor.
Beware!!!
10 February 2026
Reply from RAW2K
We apologise that you have had such an experience. We are reviewing this and a colleague will be in touch.
Reply from RAW2K
We are sorry that you did not have a good experience. It is important to note that we do not bid on vehicles and that it is a live auction, where others will bid against you. If you want to discuss or have any issues, you are welcome to email us at Admin@Raw2k.com.
It would be best if every vehicle sold…
It would be best if every vehicle sold out is instantly issued a new v5c log book even if it means adding its cost.
2ndly
6 February 2026
Reply from RAW2K
Thank you for your review. As always we appreciate and value such feedback. Thank you again!
Providing false reports about vehicle…
Providing false reports about vehicle conditions.
10 February 2026
Reply from RAW2K
We are sorry that you have had a bad experience. If you could email us at Admin@RAW2K.Com and add context to your review so we can look into this matter.
Very proffesional and top quality…
Very proffesional and top quality service they are quick to respond to any issue and they make ammendments for their customers swiftly withouy any hesitation
10 February 2026
Reply from RAW2K
Thank you for your review! We are happy you have had such an experience, as always we do what we can to ensure issues are addressed and try our upmost for a swift process.
System is well arranged easy to use
System is well arranged easy to use to bid and pay, good communication between company and users. Also staff on sites supporting collections are very friendly and go above and beyond to help customers.
10 February 2026
Reply from RAW2K
Thank you very much for your review! As always we do our upmost to ensure all goes to plan and customers are assisted when possible!
Very easy to use
28 January 2026
Reply from RAW2K
Thank you for your review! As always we like to ensure our services can be accessible for all. We are happy that you had a great experience!
Totally amazing experience and the…
Totally amazing experience and the staff where so helpful 10/10
3 February 2026
Reply from RAW2K
Thank you very much for your review! As always we try our upmost to ensure customers are satisfied with our service.
Not as described in the ad
3 February 2026
Reply from RAW2K
Thank you for your review; If you could email us at Admin@RAW2K.com and provide more context including the lot number/ reg so that the team can look into this for you.
Reply from RAW2K
Thank you for your review! We are happy you have had a great experience!
Positive experience
My experience at the company is positive. They try to give a good description of the items. The charges are reasonable and transparent. Staff respond to queries promptly. I would like to patronise again.
What could help more is to have a phone line so that calls can be made, especially for urgent inquiries.
6 January 2026
Reply from RAW2K
Thank you for your review! We are glad you have had a great experience. This has been reviewed a few times but RAW2K being an online platform, we only respond via email. Again we thank you for you review!
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