Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more
Company replied
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See what reviewers are saying
I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... See more
Company replied
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... See more
Company replied
Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... See more
Company replied
Company details
Written by the company
Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
Contact info
Abbey Lane, WR11 4BY, Evesham, United Kingdom
- +44 01789 777 040
- sales@raycom.co.uk
- raycom.co.uk
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First time buying from this company
First time buying from this company, but not the last for sure. Service was quick and staff replied to my messages in a timely matter.
The product i bought had an issue with a power supply and battery door (through no fault of Raycom of course) but Raycom have contacted tech support of the manufacturer and I got the spare parts sent (which fixed it all).
Top service, could not recommend more. Both shipping, prices and support is at it's best!
8 July 2020
Unprompted review
Reply from Raycom Ltd
Thank you Konstantin for sharing your experience, it was pleasure to work with you and thank you again for buying from Raycom! We'll look forward to hearing from you again.
Kind regards
Jilly
Quick delivery and great customer…
Quick delivery and great customer service
27 June 2020
Unprompted review
Reply from Raycom Ltd
Thank you for leaving your review Olivia, we'll look forward to hearing from again all being well! Thanks again for buying from Raycom.
Kind regards
Jilly
Good service
Quick turnaround and good communication.
My product was delivered next day, as advertised and the whole process was very smooth.
I would recommend Raycom as a supplier to make any purchases from.
15 June 2020
Unprompted review
Reply from Raycom Ltd
Thank you for taking the time to leave a review and share your experience, we'll look forward to hearing from you again and thank you for buying from Raycom in the first instance.
Kind regards
Jilly
Delivered early
Delivered early, packaged well and as advertised. Pleased.
9 June 2020
Unprompted review
Reply from Raycom Ltd
Thank you for leaving your feedback and delighted you are pleased. Thanks again for buying from Raycom and we'll hope to hear from you again.
Kind regards
Jilly
Always first go to when buying sound…
Always first go to when buying sound gear
7 June 2020
Unprompted review
Reply from Raycom Ltd
Delighted to hear it! Thank you again for buying from Raycom Eliran, we'll look forward to hearing from you soon!
Kind regards
Jilly
Reply from Raycom Ltd
Thank you for your review and for buying from Raycom! We will hope to hear from you on another occasion.
Kind regards
Jilly
Best price for my Mixpre 3 II
Best price for my Mixpre 3 II. Arrived very promptly. Will use again. Thank you
24 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you for taking the time to leave your review Andrew! We'll look forward to hearing from you again, and thanks again for buying from Raycom.
Fast response
Fast response, secure payment, fast delivery, item arrived safely in Germany. Thank`s.
22 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you for your order Helmut and for sharing your experience, we'll hope to hear from you again.
Kind regards
Jilly
Reply from Raycom Ltd
Thank you for buying from Raycom!
Kind regards
Jilly
Really impressed with the service from…
Really impressed with the service from Raycom, thanks.
19 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you David, we'll look forward to hearing from you again.
Kind regards
Jilly
Excellent fast and professional…
Excellent fast and professional service. Item was provided at an excellent price and I'll be back for more in the future! Many thanks1
19 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you for sharing your experience Edward, and for buying from Raycom in the first instance we'll look forward to hearing from you again!
Kind regards
Jilly
Consistent high standard of service.
19 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you for leaving your review, we take great pride in our high standards!
Kind regards
Jilly
Good price and fast international…
Good price and fast international delivery!
14 May 2020
Unprompted review
Reply from Raycom Ltd
Thanks for buying from Raycom Quentin and for your review!
Kind regards
Jilly
Great service and rapid delivery
Great service and rapid delivery, even during lockdown.
12 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you for buying from Raycom David and for sharing your experience. We remain very much open for business!
Kind regards
Jilly
Good support
Good support, when i need it !
I'm very glad to get the product i bought !
I check the site very often !
Thanks from Japan
12 May 2020
Unprompted review
Reply from Raycom Ltd
We are always very happy to support our customers, and thank you for buying from Raycom!
Kind regards
Jilly
They were friendly
They were friendly, correct, quick. They had what i needed.
They are seems dependable.
6 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you Robert! Happy to help and we'll look forward to hearing from you again.
Kind regards
Jilly
Absolutely fast processing of my order
Absolutely fast processing of my order. And a wonderful solid coffee cup inside the parcel. Really nice. And good price for the ordered item (Zoom F8n). Thx a lot Raycom, Gonna use the new Zoom F8n for future live music recordings in Berlin´s dusty streets and on gigs.
4 May 2020
Unprompted review
Reply from Raycom Ltd
Thank you Noras for ordering from Raycom and leaving your review, great to hear you like the mug and happy recording in Berlin! We'll look forward to hearing from you again.
Kind regards
Jilly
Incredible fast delivery
Incredible fast delivery - packaged safely and is just an incredible company :)
29 April 2020
Unprompted review
Reply from Raycom Ltd
Hi Florence
Thanks for your business and for such a great review!
Kind regards
Jilly
Excellent. Used them a few times. Will do so in future.
The guys at raycom are great. Always quick to deliver and very helpful if you need to chat to them about products before hand.
28 April 2020
Unprompted review
Reply from Raycom Ltd
Hi Sandy
Thank you for your business and for leaving such great feedback, we are always very happy to support our customers and we'll look forward to hearing from you again.
Kind regards
Jilly
Delivered super quick even in lockdown
27 April 2020
Unprompted review
Reply from Raycom Ltd
Thanks for buying from Raycom and for leaving your review David, we are very much open for business!
Kind regards
Jilly
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