rbuk.co.uk Reviews 138

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Bought standard and antibacterial uprights and brackets sets however both sets could not be used together as they did not fit which was not stated on the web page. Contacted customer service, had prom... See more

Rated 5 out of 5 stars

Good website with clear details of product. Easy to order and delivered when stated. The only minor confusion was I ordered from RBUK but notifications came headed Nautilus Design but no actual proble... See more

Rated 4 out of 5 stars

I was given useful information by phone about which cabinet was better for a garage which was damp. Delivery was very quick. I haven't completed building the unit yet, but am following the on-line v... See more

Rated 4 out of 5 stars

The shelving, once constructed, is very good - robust and does the job it is designed for. Two issues. The shelving using metal tags to slide together is not as easy to construct as the shelving which... See more

Company details

  1. Homewares Shop

Written by the company

RBUK Hardware - Innovative Storage and Shelving Solutions for your Home and Garage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. I bought uprights and larger brackets from Screwfix and needed 50@ 170mm brackets. Even though the picture on the website of the hooking on end looks different it was all good when they came. Well happy with the price too.

25 July 2022
Rated 5 out of 5 stars

Shelving units

Bought two shelving units that were on offer of purchased together. Quality units, much better than B&Q shelving I’ve bought previously. Would buy again.

7 July 2022
Rated 5 out of 5 stars

Great shelving for workshop

I bought 4 sets of self assembly shelves with galvanised structure. They arrived within the stated time & I was kept informed re. delivery by text. An efficient, professional service and a great product, really solid quality and I was able to assemble the shelves on my own

28 June 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, absolutely top class company, Winston was extremely helpful, and I would have no hesitation in recommending this company. One very satisfied customer here.
Joe Pina
Just Cork

6 June 2022
Rated 5 out of 5 stars

Easy to assemble and great to use

I bought 4 of the Freestanding FastLok RB Boss shelving units (1800x900x450mm) and they are fantastic. They are very easy to put up and the shelving is simple to adjust if you want to change the height on any level, you don't need to pull it all apart, just change the shelf you want. Delivery was quick and the service received was great. These helped organise a very cluttered garage.

30 May 2022
Rated 4 out of 5 stars

I marked down a little because it was…

I marked down a little because it was not initially clear that the displayed price was EX VAT
Otherwise excellent

11 April 2022
rbuk.co.uk logo

Reply from rbuk.co.uk

Hi Lesley. Thanks so much for both your order and leaving a review. We are aware of the issue with showing VAT as part of our pricing or at least warning customers so that they don't get a surprise. We are currently redeveloping our website and this feature is on the shopping list. I will endeavour to add a note to all product pages in the meantime which informs customers that the price doesn't include VAT. Thanks again Lesley. i hope that you'll purchase from us again. Best regards, Jon Askil - RBUK

Rated 5 out of 5 stars

Excellent customer service

Excellent products. Slight mishap due to delivery service was sorted quickly and professionally. Amazing customer service. Thanks again

11 April 2022
rbuk.co.uk logo

Reply from rbuk.co.uk

Hi there, we really appreciate your order and the fact that you took time to leave feedback. Mishaps to happen - often beyond our control, but I'm glad that we were able to get it sorted as soon as possible, and that you were happy in the end. I hope that you'll purchase from us again. All the best, Jon Askill - RBUK

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