Keiran and his team have always looked after me with my queries and helped out to his full potential.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more
Company replied
Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more
Company details
- Mobile Phone Shop
- Mobile Phone Accessory Shop
- Mobile phone repair shop
- Telecommunications service provider
Written by the company
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
Contact info
92-94 Stamford Hill, N16 6XS, London, United Kingdom
- 0330 320 1111
- info@rcuk.com
- rcuk.com
4.8
Excellent
700 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aron luftig is so helpful whenever any…
Aron luftig is so helpful whenever any issue comes up… he’s around. Really appreciate the many times he’s helped. Great company and excellent customer service.
10 December 2024
Unprompted review
Reply from RCUK
Hi Rachelli, thank you for taking the time to leave us a review. We are pleased to hear that Aaron sorted out any issues you had.
We hope to see you again soon.
All the best,
RCUK Golder Green
Exceptional service every time
My family has been with RCUK for years, and their service has always been amazing. They are incredibly reliable and professional. Aron and Kieran have been particularly helpful to me going above and beyond to help and sort out any problems I have, at all hours.
3 December 2024
Unprompted review
Reply from RCUK
Hello,
Thank you for taking the time to leave us a review. We are pleased to see that Aaron and Kieran have been helpful going above and beyond.
Thank you for staying loyal to RCUK all these years.
We hope to see you again soon.
All the best,
RCUK Golders Green
Top Service
Once again I can say how proud I am to be a RCUK customer!
Efficiency, speed, communication between all the parties from the fantastic A1 WhatsApp chat with Queen who helped me most probably on more than one occasion, to my dedicated account manager Aaron it just works!! This wrapped up with a fantastic price package and you are good to go feeling like a king!
Cant more strongly recommend RCUK to anyone.
Best regards
Aron Meislik
27 November 2024
Unprompted review
Reply from RCUK
Hi Aron,
Thank you so much for taking the time to leave us a review. We are so pleased to see that you are a proud customer at RCUK :-)
We hope to see you again soon.
All the best,
RCUK
They saved me money without me asking…
They saved me money without me asking for it, well done and highly recomended
25 November 2024
Unprompted review
Reply from RCUK
Hello Yitzchok,
Thank you for taking the time to leave us a review :-). We are pleased to see that we saved you money.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
I found the staff very hepful friendly…
I found the staff very helpful friendly and most importantly knowledgeable. Meir was helping me personally.
After sales service was also a exceptional
20 November 2024
Unprompted review
Reply from RCUK
Hi David,
Thank you for taking the time to leave us a review :-)
We are pleased to see that Meir provided you with exceptional service.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
Good Service
Responsive, easy to deal with and managed expectations well.
20 November 2024
Unprompted review
Reply from RCUK
Hi Simon,
Thank you for taking the time to leave us a review :-). We are pleased to see you had a fantastic experience with RCUK.
We hope to see you again soon.
All the best,
RCUK Golders Green
Always get the BEST possible service
Always get the BEST possible service. Nothing is too much trouble. I thorough recommend AY and his team
20 November 2024
Unprompted review
Reply from RCUK
Hi Beverley, thank you for taking the time to leave us a review :-). We are pleased to hear that you always get the best possible service from the Manchester team.
We hope to see you again soon.
All the best,
RCUK Manchester
Excellent service
I found the service at rcuk amazing. So helpful and patient even though I had to ask many questions etc. They explained everything very clearly to me and helped me choose a good phone. Very impressed
19 November 2024
Unprompted review
Reply from RCUK
Hi Elki, thank you for taking the time to leave us a review :-). We are pleased to hear that you were very impressed with the service you received at our Golders Green store.
We hope to see you again soon.
All the best,
RCUK Golders Green
Our business has been with RCUK for 5…
Our business has been with RCUK for 5 years now, they take care of our Internet and phone / work lines. They are extremely helpful, Aaron, suchi and keiran instantly respond if we need anything and go above and beyond. I would highly recommend them to anyone
19 November 2024
Unprompted review
Reply from RCUK
Hi Yosgord, thank you for taking the time to leave us a review :-). We are so pleased to hear that after 5 years, you are still receiving extremely helpful service from the team.
We hope to see you again soon.
All the best,
RCUK Golders Green
Excellent Customer Service from RCUK
We are a growing company in Camden. We had first class customer service experience from RCUK over a period of 3 weeks and maybe more. We have prompt responses to queries regarding invoice and billing with advice of how to avoid out of contract costs . We were given an excellent renewal contract option with the latest phone on offer. They listen to any queries and respond with viable flexible options. We really felt looked after by the Account Manager and the Customer Service / Billing Team.
30 October 2024
Unprompted review
Reply from RCUK
Hi Nila, thank you for taking the time to leave us a review. We are really pleased to hear you received first class customer service here at our Golders Green store.
We hope to see you again soon.
All the best,
RCUK Golders Green
Recently upgraded a mobile device
Recently upgraded a mobile device. Elzette Gouws made the experience very seamless and very straight forward.
Many thanks for your help!!
8 October 2024
Unprompted review
Reply from RCUK
Hello Bernard, thank you for taking the time to leave us a review. We are pleased to hear that your experience was seamless and straight forward :-).
We hope to see you again soon.
All the best,
RCUK Stamford Hill
RCUK great experience
I walked in to RUCK to buy the latest Samsung Galaxy S24, Meir gave me outstanding service, explaining me all the options at unbeatable prices. At the same time I've also signed a contract for 3 new sim plans by RUCK beating any other price offered to me previously, inc free roaming in Europe.
Thank you Meir!
22 September 2024
Unprompted review
Reply from RCUK
Hi Mendy,
Thank you for taking the time to leave us a kind review. We are really pleased to read that you experienced our outstanding service, by Meir. We hope you enjoy your Samsung S24.
Hope to see you again soon.
All the best,
RCUK Stamford Hill
Aron leads the best team…
No other place to go for comms requirements.
Attention to detail.
Honest.
Helpful.
Knowledgeable.
Friendly.
Great service.
What more does one need.
20 September 2024
Unprompted review
Reply from RCUK
Hello,
Thank you for taking the time to leave us a kind review. We are pleased to hear you were happy with the great service that we provided.
We hope to see you again soon.
All the best,
RCUK Golders Green
5* customer service experience
Having been a longtime SIM only client of RCUK, I have seen firsthand the swift responsiveness of Aaron, Kutts and the team at resolving any issues. And that’s all we want at the end of the day.
6 September 2024
Unprompted review
Reply from RCUK
Hello,
Thank you for taking the time to leave us a review and for being a long-term SIM only client with us. We are pleased the team were quick at resolving any issues you had.
We hope to see you again soon.
All the best,
RCUK Golders Green
Very responsive and helpful customer service
My daughter is in school in the UK and we live in the US. So we needed a calling card for her to be in touch with us. She was referred to RCUK by older schoolmates.
I reached out and found very responsive and helpful customer.
17 September 2024
Unprompted review
Reply from RCUK
Hello and thank you for your kind review. We are pleased to hear that you had a helpful experience with RCUK, all the way from the US too. We hope your daughter is enjoying her time in the UK.
All the best,
RCUK
Great communication
Ashley was very informative and the process was swift and easy.
13 September 2024
Unprompted review
Reply from RCUK
Hello and thank you for taking the time to leave us a review. We are pleased to hear that Ashley was informative and you had a swift and easy experience.
We hope to see you again soon.
All the best,
RCUK Golders Green
Great service
Andrew was very responsive and sorted my request out quickly. He answered my queries professionally and promptly. Highly recommend RCUK
5 September 2024
Unprompted review
Reply from RCUK
Hi Hadassa, thank you for taking the time to leave us a review. We are pleased to hear that Andrew was responsive and sorted out your request quickly.
We hope to see you again soon.
All the best,
RCUK
Exceptional Service and Staff
Exceptional customer service with a team that is both knowledgeable and patient
3 September 2024
Unprompted review
Reply from RCUK
Hello Feigy,
Thank you very much for leaving a review. We are pleased to read that you received exceptional customer service from the team.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
REALLY QUICK AND HELPFUL!
REALLY QUICK AND HELPFUL! Thanks you Andrew for your patience and expertise
3 September 2024
Unprompted review
Reply from RCUK
Hello and thank you for taking the time to leave us a review. We are pleased to hear the team were quick and helpful.
We hope to see you again soon.
All the best,
RCUK Golders Green
Been working with RCUK for many years
Been working with RCUK for many years
Took out another line recently with Elzette in Mobile team and was amazed by the quick turnaround!
Can't recommend them enough.
23 August 2024
Unprompted review
Reply from RCUK
Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear you had a 5 star experience.
We hope to see you again soon.
All the best,
RCUK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.