Keiran and his team have always looked after me with my queries and helped out to his full potential.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Keiran and his team have always looked after me with my queries and helped out to his full potential.
Company replied
Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more
Company replied
Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
92-94 Stamford Hill, N16 6XS, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elzette Gouws Was extremely patient and helpful this morning. 👍
If I could leave six stars I would. Welcoming and efficient the Top Team of Yitzi and Barry worked to solve a very unusual problem with my phone. I left their beautiful shop a much less stressed individual! Highly Recommended.
Fantastic service - very personable, and always on hand to help. Definitely recommend!!
Just had a chat with Andrew who answered very quickly and provided 2 sensible and clear options.
Thanks for your help Shaya quickly and professionally very helpful
Rafi
Was really happy with RCUK they have amazing service AY Was really helpful .
I had a fantastic experience with Shaya!
Good luck for your great customer service.
Shimi provided exemplary assistance outside of regular hours, swiftly resolving my phone issues with remarkable efficiency. His dedication not only showcased technical prowess but also demonstrated a genuine commitment to client satisfaction. I appreciate his prompt and caring approach, making the overall experience commendable and highly satisfactory.
These guys are outstanding, I cannot give them any higher recommendation. An absolute breeze to deal with, knowledgeable, excellent communication, service with a smile and great value for money. From someone who has lived and breathed customer service for a long, long, time these guys get it and make every customer feel valued and special. Don't go anywhere else. Special shout out to Abraham - knew what I needed before I did.
really bad service unfortunately no one to talk to about it and makes it very Frustrating hope to get a quicker answer here then by phone

Reply from RCUK
Very helpful and straight forward process of changing phones and platforms
Shimmy and the team were excellent patient and professional
I was originally hesitant about renewing my mobile contract with RCUK, since I foolishly thought I could find a cheaper deal elsewhere. But after Barry offered me an offer I just couldnt refuse, I happily agreed a new 2 year contract. And I couldnt be happier. The servive recieved by Barry has been excellent, from start to finish. Shimmy Neumann assisted me too with setting up the new phone. He is an excellent new addition to the Manchester branch.
Excellent service.
Best prices and very reliable customer service! Highly recommended
Shaya's knowledge and dedication was unparalleled, and his customer service throughout the purchase was phenomenal and as expected from an RCUK staff member.
Maxi, you can really be proud of your team!!!
Looking forward to the next purchase.
I needed to upgrade my data bundle mid contract and they done so with no issue at all, I have to say one thing that stands out is the overall commitment and efficiency to getting a solution quickly.
I dealt with Shaya, he kept me updated through the process and let me know as soon as the revised contract, with an even better price, was up and running,
Highly recommended, thanks, Shaya and team!.
I have been working with RCUK for over 4 years having previously working with dedicated Business Customer Services managers at Vodafone and O2.
The level is service with RCUK is second to none, tailoring our service with each individuals needs of our organisation.
This has helped us save a huge amount on our bills over this period.
Thank You Eli and Anthony!!
Great experience Barry was incredibly helpful and supportive. Its invaluable to have a dedicated person to speak too.
Highly recommend!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.