RC Willey - Layton Reviews 

332
TrustScore 4.5 out of 5

4.3

2205 N 1400 W, 84041 Layton, UT, US


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Rated 5 out of 5 stars

I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... See more

Company replied

Rated 5 out of 5 stars

Easy ordering o line & pickup was easy!! In less than a few hours I had my new purchase at home without having to go in store as I recently had surgery. GREAT EXPERIENCE!!

Company replied

Rated 2 out of 5 stars

I was happy that I could do curbside as I had my dog in the car. The delivery person had me sign the paper, put the box in the back of my car and went back into the store. I was curious of why he didn... See more

Company replied

Rated 5 out of 5 stars

My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Appliance shop
  3. Electronics store
  4. Flooring Shop
  5. Homewares Shop
  6. Mattress Shop

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

332 reviews

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4.3

All reviews

(332)

1,011 reviews in the last 12 months

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Rated 1 out of 5 stars

Little bit discrimination

Tired and tell me I was late on my payments , and didn’t want to give me my order . I called the first time spoke with a gentleman he said I can go pick it up , I got there called again and a gal answered and start telling me bunch untruthful stuff .

11 December 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi, we apologize for the frustrations you've experienced with your recent order. Unfortunately, due to security reasons we cannot discuss financials over reviews. We recommend contacting our billing department at (801) 461-3940. They will be able to go over your account with you, our billing department is open Monday-Saturday 7AM - 8PM MST.

Rated 5 out of 5 stars

Its a easy process

Easy fast process to order online

4 December 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Gloria! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I love shopping here.


I love shopping here. Everything I’ve ever bought is in great. I have a lot of choices and great customer service.

29 November 2025
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Reply from RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Being handicapped and unable to get to…

Being handicapped and unable to get to your show room I used your online service and found everything I needed .I purchased it on Sunday and I get it on the following Friday.
I'm excited and you will ɓe to!
I trust RC Whillie,this is my 3rd order.

23 November 2025
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Larry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Dishonest- over charged because of RC willy measurement

The Person you sent out to measure my tile and carpet measured wrong. He shorted me a whole box of box of flooring (Adura Max Granit). the salesperson came out and admitted he did not measure correctly. I have too much carpet (the most expensive and not enough flooring). I was over charged. I WILL NOT BE RETURNING TO RC WILLY BECAUSE OF THIS DECEPTION. No one has gotten in contact with me as on update to fix the problem i AM PLANNING ON REPORTING THE TO THE BBB ON TAKING ADVANTAGE OF senior citizens

18 November 2025
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Reply from RC Willey - Layton

Hi Mark! I apologize for the inconvenience and frustration you have experienced. I recommend calling our Layton store at 801-774-2800 to speak with the flooring department for assistance with your flooring order. They will be able to assist you and discuss what your options are.

Rated 5 out of 5 stars

Great customer service service added a second…

Great customer service added a second account went smoothly readjusted my payment for me. 🎚️

14 November 2025
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Scott, thank you so much for the 5-star review! We are so glad to hear that our team was able to assist you with your account. We are always here to help if you need it!

Rated 1 out of 5 stars

Delivered my new fridge and brought the…

Delivered my new fridge and brought the wrong handles. Still waiting for new handles.

7 November 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Jesse! I apologize for the inconvenience and frustration you have experienced. Please call our customer service at 801-596-6950 for assistance with your order and to discuss your options.

Rated 5 out of 5 stars

Excellent service by the Will Call team…

Excellent service by the Will Call team at the Layton, UT location. Very quick and easy pick up.

11 November 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Wes! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Installer’s were very nice

Installer’s were very nice. On time and did not damage our newly painted walls and trim.
Excellent work.

11 November 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Scott! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Carpet

We recently bought carpet for our basement. It was quality material, great service, and a wonderful price.

11 November 2025
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Reply from RC Willey - Layton

Hi Lee! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Sales people were helpful &…

Sales people were helpful & knowledgable.

4 November 2025
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Reply from RC Willey - Layton

Ann, thank you for recognizing our sales team for their helpfulness. We are happy to hear that our team was able to assist you with any questions you had, and we hope that you enjoy your new furniture!

Rated 4 out of 5 stars

Everything RC Willey did was great

Everything RC Willey did was great. Some of the subs could have been better.

4 November 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you for your feedback on your overall experience and for choosing to shop at our Layton location! Hope you have a great rest of your week and that we see you again soon

Rated 5 out of 5 stars

My last purchase was a refrigerator…

My last purchase was a refrigerator which I ordered online. One of the salesperson Kyle Hensley was extremely helpful through the process and follow up on my order to make sure everything was correct. He went out of his way to ensure my delivery was as quick as possible.

28 October 2025
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Reply from RC Willey - Layton

Hi Dan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Carpet purchase

We worked with Kim Peterson in the carpet department. She was great to work with.

9 October 2025
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Reply from RC Willey - Layton

Hi Ormond! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Love RC Willey’s

Love RC Willey’s. Thank you for being partners with Big O Tires.

16 October 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you, Belinda, for the kind words! We are glad to be proud partners with Big O Tires and are happy to see you shop with us!

Rated 5 out of 5 stars

On line purchase and store pickup

Positive experience all the way - from the website selection and purchase experience to the great staff at aLayton Will Call.

14 October 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Fred! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Randy West is a great salesman.

Randy West is a great salesman and know the business. Everything was perfect on the install and we are very happy.

13 October 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Mark! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to use

Easy to use and all the information about cost, tax and shipping or delivery are easy to understand and find, i used the website and that's what I'm reviewing

12 October 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you for your feedback on our website and for choosing to shop with us! Hope you have a great rest of your week and that we see you again soon!

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