Band Camp - Bandcamp - Bandcamp.com Reviews 167

What I like about Bandcamp is that it hosts music from some really obscure bands that I like.

Another great thing about it is that most of the artists on there allow their music to be listened to for free, though buying their music as a means of support is also possible. Buying a track or an album permits you to download it as an MP3 file.

Bandcamp for my uses is pretty much perfect, but looking at other reviews, it seems like buying physical media from there is a miserable time, so I'll definitely stay clear of that.

I get on just fine with Bandcamp ! Love that the music stays online for me to stream as well as getting the physical vinyl copy. Awesome.

Used Bandcamp for many years , never had any issues ordering physical items.
Well worth a visit 👍

As others on here have pointed I would be very careful when it comes to buying physical media from this platform, I have used Bandcamp before without any issues but sadly on this occasion was let down.
I purchased a physical copy of an album by an artist I've only just discovered on the 27th of January, delivery estimate was supposed to be the 10th of February at the latest and still nothing has arrived despite messaging the label through Bandcamp several times no reply has been received.
I have since found out the label in question Bad Elephant Music has gone into extended hiatus despite still offering physical media for artist on the platform, surely Bandcamp should be held partially responsible for allowing now redundant labels to still be able operate taking money from customers for goods they won't receive, as a result of this experience it's made me wary of buying from this site again.

very hard getting visitors over to this site, then i come here and read all these reviews about people not getting their stuff. i removed all my music and my account. There is nothing here to promote your music and i honestly don't see why i should use this over spotify or beatbort etc.

DO NOT BUY PHYSICAL MERCH ON THIS PLATFORM, YOU WILL GET SCAMMED, it is a good enough platform to purchase digital music, but there are no guarantees that you will ever receive anything you ordered if you purchase physical goods. only buy digital music here, everything else should be treated as a potential scam (in my case more than potential). I waited 2 months for my package, and got ignored for 2 weeks straight from the artist and i have little hope of getting in contact with customer support at this point. Best i can do is now make peace with the fact my money is gone, and warn other people about how inadequate this website has become for buying merch.

Edited feb 12th 2025: in the end my package arrived, but i stand by the opinion that this website should not be used to buy non-digital articles. At this date, the customer support has not reached out to me at all after 3 weeks i contacted them. If the artist decided to do so they could've just ignored me very easily.
This website offers absolutely no guarantees that your article will arrive, and should not be treated as an e-commerce platform, as it clearly has no infrastructure to ensure its functioning.
Said this,support artists and buy their music

Beware of Bandcamp! This company will take your money without ever sending goods purchased. Repeated attempts to contact customer service will get you nowhere. Please take caution before handing over any money to an artist on this platform. Bandcamp will not support the customer even when the artist states they are not able to fulfill the orders they have taken money for.

I fweakin wuv bandcamp its so fweakin cool I wuv it so

Tried to support an artist and buy some vinyl. Even bought it through paypal. But estimated delivery was so late and I was naive and waited to recieve my order.
Placed order on May 1, order "was sent" on October 7 and never arrived. Paypal sent me auto email about 120 days as answer to my dispute. Artist never replied, bandcam support never replied. bye bye money :(

Edit: after long wait Bandcamp reached out. And also artist. So I recieved my vinyl about 9 months after making order. Changing Rating from 1 to 3 stars.

Be very careful when it comes to buying physical media from this platform. I bought 12
Remixed (Special Whitelabel version)
by Aksel & Aino in vinyl. First the delivery date was from February 26th to April 8th (I've never seen such a thing) and never delivered. Bandcamp, the editor and the band never give me an answer. Sad very sad. The editor is Live At Robert Johnson in Frankfurt, Germany.

Well, I only download digital albums from Bandcamp. In fact I have bought >100 albums, and never had any problems. Everything went absolutely smoothly. I also think that the artists see more of my money when I buy there than on Apple Music, Amazon and the like, so if I want to buy something, I go to Bandcamp first. Can't comment on the artist side (although a friend of mine host his stuff there and is apparently fine) or on reliability of receiving physical orders (which seems to be an issue in several reviews).

I have been using bandcamp for a month now and absolutely love it. Have bought 9 digital albums so far and no issues. Before bandcamp I bought CDs and ripped them to .wav files so I could have the best audio quality. With bandcamp I can get my .wav files immediately, no month long wait for my obscure albums to reach me from overseas.

Information about the download audio max quality is given before purchase in bits and kHz. To get the best quality, download .wav file types which is what is used on CDs. CD quality audio is 16 bit 44.1 kHz, you wont get this with a .mp3 or other "losless" file type. Note if you are an apple person then you want to download the .AIFF file type for CD quality audio. I then copy files from my server to my phone and use my phones music player, I use the musicolet app, to play songs on my home stereo, car stereo, or headphones. Having good speakers or headphones is also critical to achieve great sound.

When I was in high school I would listen to records with my friends to find new bands. Bandcamp is a freaking amazing resource if you know how to use it. I like to check out collections of other members who have the same albums I do. You can listen to albums in their collection and buy the ones you like. I have found amazing killer bands this way that I would have unlikely come across otherwise.

Last tip, back up those downloaded files so you always have them if something happens to artist bandcamp page.

Also note that most of the money spent on your purchase goes to the artist, so I imagine customers who need a lot of attention may be disappointed since you cant have an army of customer service reps and keep overhead as low as they do.

Bandcamp you rock!

I have brought 2 cd from Bandcamp over the last 2 years both wouldn't play on my pioneer cd player lol. Here is the problem shit quality CDs used with blue reflective surface. Get your act together and use proper one.

So, how to start? Ordered a vinyl record (of course paid immediately). Record did not arrive after more than 3 months (I still do not understand why they say, shipping may take 3 months!!??) Contacted support. No answer. Contacted label through bandcamp. No answer.

Contacted the label directly. Answer within 1 hour. They did not get my order by Bandcamp, nor did they get my support email. They sent me the record and it arrived after 3 days. Bandcamp support wrote me an email after more than 2 weeks!!! after my first mail to them…

So in summary: if you have any problem, it will take more than 2 weeks for an answer. If you like to wait more than 3 months for an item you ordered and paid, use Bandcamp. You will be happy. You have to solve the problem by yourself. They take the money from you as a customer and from the artist. But they do not care about them.

There are better platforms with a normal customer support ( which means for me, you get an answer within a few days.) Bye bye Bandcamp.

Make sure you pay with PayPal as Bandcamp or artists never reply to emails or messages on Bandcamp when requiring about orders. Many artists on Bandcamp tend to forget to send orders / pre-orders but are very happy to keep your money! I had to open disputes to get my money back as artists never sent orders. Bandcamp or artists only replied once the dispute is open!

Purchased an album, seller deleted it and relisted the same album about a week later.

I have to redownload it, but I can't because it has been deleted.

Seller is unresponsive.

Bandcamp is unresponsive.

No customer support, cannot redownload the album in the correct format. Ridiculous, I threw money in the trash. Bandcamp is trash.

UPDATE

Bandcamp ended up replying to me, and were able to fix my problem after a little over a week of arguing. 3 stars because they should make it more clear that when a seller decides to delete his account or album, you can't download it anymore.

Scam, 6 weeks of my order, still nothing, no reply to my emails, unsure whether I can get my money back. Shame on them

Payed for Pro so I could batch upload. I immediately resented doing so as I feel that Artists should be able to batch upload for free.

Can’t Batch upload single tracks, batch upload only works when selecting album, Like I want to make an album with 600 tracks on it.

Fix your website you fricken spanner’s

Its a bit limited but its better than it was .

I bought a file, it was fake. I asked for a refund, but they didn't do anything. Well, that is called a scam.