Band Camp - Bandcamp - Bandcamp.com Reviews 167

I have no idea why other people gave bad or average ratings. I been using this for years with no problems. You need to understand bandcamp is taking on all the risk letting people upload their music to display and sell for free. Other than the lack of website configuration, their service is great.

Preordered a limited edition vinyl by my daughter costing 90 dollars which was a lot fot her suppossed to arrive 18 july at the latest nothing. sent two emails still nothing now opening a case with paypal to get her the money back. One disappointed young lady, one angey and annoyed mother. Please don't use

Made an order for a vinyl (order included digital release) which was estimated to ship around June 5th. No official communication despite two-month delay.

Found out today (Aug 6th) that the vinyl had been shipped and there was not going to be a digital release. This means I did not get what I ordered.

I would not recommend BandCamp.

I have a Bandcamp page with one of my original song on it. When you try to find the artist or the name of the song. The site return nothing. They filter the search engine to hide artists & songs. The most stupid & useless web site ever created. Stay away from this crap. Don't waste your time!

Bandcamp has fraudulently charged me 95.41$ for products and or services I have never heard of or used ever. How do I contact a real person that might be able to help me get a full refund . Because if this issue my card is now locked and blocked which is a huge pain on the as. Before I could even see or receive my new card it was hacked again . Anyone that can direct me to a real phone number or person. I would be grateful in Ontario ca

Terrible customer experience.
Faulty item sent and weeks later I’m still awaiting a refund or label even after sending endless e-mails. Had just 2 x e-mails promising it would be sorted but nobody responds. Have now set up a case with PayPal and my card provider.
A Joke!

I really dislike Bandcamp, some of the music is really good, but I don't like how woke and political they have become. It's just everywhere now. I just want to enjoy music and not being bombarded with aggressive political statements, that are sometimes even discriminating. Doesn't bother Bandcamp as they don't do anything about it. Those are a bunch of fascists calling themselves anti. They completely ignore me while I am being harassed for years by someone and they don't do anything about it. And I payed for loads of albums so, I guess it's only about the money.

Ah Bandcamp.... I've bought so many good albums on here and enjoyed the DL/streaming element when I bought vinyl etc. Such a good idea. Also had a few messages back and forth from bands/artists I love...

BUT it seems that it's all gone down hill recently. Just bought a couple of records from an American label - only given a DL for one of them - they refuse to send the other and a month later the records have yet to arrive and the seller won't answer messages. I've heard similar stories from other users - some on here too.

Bandcamp was never perfect - the app has limited functionality (can't DL tracks on your mobile!?), sometimes it could be a bit of a wait for physical items etc etc. but these days it seems to be worse than ever. I hear that they laid half of their staff off - perhaps that's why? What a shame...

I used to enjoy Bandcamp and especially the app, I would've given it five (5) stars. Now the app no longer functions for me, I cannot use the search to find new artists or songs. No help/answers in FAQ and other services from the app seem broken. It always says I'm offline and can only access my previous purchases. I've tried to contact Bandcamp to sort this out to no avail.

Lena Krause with the company BANDCAMP!

I would just like to say that if your recruiters continue to call potential employees derogatory names over and over again it's not going to work out! This woman proceeded to call me the derogatory word for those with special needs over 5 different times in one conversation. This all happened bc I politely said I don't feel comfortable putting my money into your company when you're supposed to be paying me!

Nobody should use this work period but you really should look into what some of your employees are doing and the damage they're causing your company!

I feel sorry for anyone that is genuinely trying to get their music out there!

I will be sharing this wonderfully wrong experience with anyone willing to listen!

I bought and paid for an Antipop Consortium hoodie on 31 October 2023, and it still has not arrived. This is a physical product. I also never got a confirmation e-mail, and the money was taken from my account.

Bandcamp has been e-mailed twice and has failed to respond each time.

Paypal has not intervened.

I am feeling agitated as this was a Christmas present.

Update- still absolutely nothing as of 4 March 2024. Antipop Consortium are simply thieves. £85 is a lot to lose.

Bandcamp is openly scamming half of the world by adding their own "taxes" on top of already taxed prices.

If you can buy the same music on Amazon Music for 10€$ then it will be around 12€$ on Bandcamp.

Additionally, the support is almost non-existent. Be prepared to wait for weeks or months for a response, if at all.

Use Amazon or whatever platforms sell music but stay away from Bandcamp.

ALWAYS A PROBLEM WITH DOWNLOADS; EITHER POOR QUALITY &/ OR TRACKS MISSING, OR JUST CRASHES. POOR VALUE FOR MONEY. CD'S ONLY FROM NOW ON!

My Christmas present gift card was redeemed online and is now in my account OK, and I can see my $20 balance fine. I went to buy a downloadable album and it wont let me use part of my gift card credit balance towards the purchase. At checkout and at the paying screen, it comes up with the message - "Sorry, your gift card balance can’t be used at this time". I've tried this on several computers & mobile devices, plus restarted my Windows PC several times. A disgrace!! I've messaged their support, but to no avail. My message is don't buy a gift card for anyone as it probably wont work for them when they want to use it to buy a digital download. Shocking service.

I purchased a $40 physical album from Bandcamp. They sent me an email receipt with my correct delivery address, but then they sent it to the courier with completely the wrong address! The only thing they got right was my name, city and country! Their incompetence is astounding!
I tried to contact them directly with no avail!

If this is how they treat customers, then how on earth do they treat artists?!!

Bandcamp are woefully incompetent. Once they get your money they then stop even trying to fulfil their customers orders! SHOCKING!

I used them for a month, but then someone "bought" my music for $100, even though I'd disabled payments as thoroughly as I knew how. So I deleted my music and went back to alonetone.com, which has no payment system. True story. I'm giving them 4 stars anyway, because the only thing that's REALLY wrong with them is that there are too many people using it, and your music can get lost in the crowd. Thanks for the $100 who-ever-dude; if I was still young I'd have bought a half-sheet of acid or a flanger or something. Instead I bought adult diapers. (jk, for now)

I have used bandcamp for several years but I honestly hate it. I get the whole independence for artists thing, which I am for but the whole site just annoys me. It's a marketplace but people can follow you as a fan, which you don't ask for, so it's like a media platform too? But you can't message anyone or chat. You can't even block other followers.

The homepage is utterly annoying, forcing their recommendations with interviews and music which, again... I never asked for, as costumer service doesn't feel the need to respond?? But they seem to change their homepage 50 times a day???

The interface is boring and the search engine is poor and not user friendly. Some music is really good but most songs are just garbage.

Everyone seems to be so incredibly happy with BC but it's just a boring marketplace where everyone is trying to sell their music by standing at different corners just ignoring each other.

My son ordered a cd and never received it.

It’s not like some of the positive reviewers experience being a great experience and them wondering why there’s all these negative reviews - wake up! Bandcamp simply doesn’t work at all. It’s in effect a gimmick to give you hope, and all you end up with is a mirage.