Reach 4 Mortgages Solutions Reviews 323

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly approach, making the entire process easy and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to answer questions, provide clear explanations, and keep them updated every step of the way. The service is frequently described as efficient, with quick response times and a smooth overall user experience. Consumers appreciate the personalized care and guidance received, especially during complex situations like first-time buying or remortgaging. Reviewers often mention feeling supported and at ease, with the staff effectively handling the details and making what could be a daunting process feel straightforward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, attentive,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many customers, especially first-time buyers, appreciate... See more

Response time

Users describe positive interactions with response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased our first house with Claire working alongside us. As first time buyers the process can be very overwhelming but Claire put our nerves at ease. Any and every question or concern... See more

Rated 5 out of 5 stars

We recently worked with Bita Mills and Donna M Driffield for our remortgage, and they were absolutely fantastic! Both were professional, knowledgeable, and made the whole process so easy and stress-... See more

Rated 5 out of 5 stars

Another great experience with Reach 4. Katie and Donna have the patience of saints and provide an amazing attentive service second to none. Thank you for supporting us through our remortgage and getti... See more

Rated 5 out of 5 stars

2nd time me and my partner have used Reach4 to remortgage. Both times the process was very easy & we was contacted with updates promptly & to let us know if there was any further information requi... See more


Company details

  1. Mortgage broker
  2. Life Insurance Agency
  3. Term Life Insurance Provider Company

Written by the company

Mortgage and Protection Specialists


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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Rated 5 out of 5 stars

Hayley is just the BEST! :)

This is the second time we have used Hayley at Reach 4 Mortgages and she literally went above and beyond on both occasions! From answering her phone out of hours to keeping us in the loop from start to finish at any given time.. Attentive, Professional, informative, and approachable and a true credit to this company! Thanks again Hayley you are a an absolute GEM! 10/10..

Mark & Tori Tillotson

28 April 2026
Unprompted review
Rated 5 out of 5 stars

We are so grateful to Keiran for…

We are so grateful to Keiran for guiding us through the mortgage process as first time buyers. He made everything feel a lot simpler than we had anticipated and he was very quick to give us updates.
Also very appreciative of Donna too who was just as efficient with responses and advice!
Overall, 100% recommend Keiran and Reach 4 Mortgage Solutions! Thanks Keiran and Donna!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Katie and Donna

Love Katie and Donna! Both friendly, approachable and patient. No question from me was too stupid and they were really communicative across each step. No issue in recommending them at all!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Clear, friendly and honest. What more could anyone ask for?

Katie ran through our options in a clear and understandable manner highlighting the benefits and deficits of each option, enabling us to make an informed decision.
The application process was handled fully by Katie and Donna, making a stressful activity smooth and easy.

We received updates on the process at all stages from selecting the product through to the mortgage being accepted and put in place.

Katie was always approachable and friendly, and fully understanding of availability challenges, going as far as to make appointments into the evening to ensure it fit our schedule and not your typical 9 to 5 offerings.

I cannot recommend Katie and her colleagues enough!!!!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I highly recommend Katie as a mortgage broker. I am a first time buyer with no idea of how everything works but Katie has been so understanding and supportive right from the first phone call with her. Thank you again Katie for everything you have done and continue to do in helping me get my mortgage!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

huge thank you

always wonderful service from Katie & Donna - super helpful and responsive. will be back every time ! wouldn't hesitate to recommend :)

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend more

Jonathan and Donna have been incredible in helping us get our first mortgage. At times, the process felt impossible, and they were always able to reassure us and work their magic to sort out every challenge we faced. They were quick to respond to questions we had (and we had a lot!) and supported us with compassion and clarity every step of the way. I could not recommend them more, or thank them enough for helping us buy our first house.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

3rd time using Jonathan and Donna at Reach 4 Mortgage Solutions. They both go above and beyond to ensure the whole process is as simple and easy as possible. They are always easily contactable with quick responses. Highly recommend.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Superb service again

Absolutely superb service from Katie and Donna . They are responsive, knowledgeable, and really pleasant to deal with . We are repeat customers and wouldn’t use anyone else . Would highly recommend to anyone .

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. What a great team ! I had Jonathan dealing with my morgage. Guided me all the way . Excellent communication. Always stayed in touch . I would definitely recommend them! 😀

16 March 2026
Unprompted review
Rated 5 out of 5 stars

My partner and I can’t thank Keiran and…

My partner and I can’t thank Keiran and Donna enough for their hard work and professionalism whilst arranging our mortgage.
Having worked in the property industry for almost 25 years I’ve worked with lots of mortgage brokers and financial advisors, but Keiran has been by far the best.
Very approachable, happy to help with our complex circumstances and kept us informed throughout the whole process.
Thank you again!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers around.

Easy, friendly and Hayley goes above and beyond to get the job done. Hayley is there for anything you’ll ever need no matter how big or small and her problem solving skills are next to none. I honestly couldn’t thank her and Reach4mortgages enough the whole team are amazing.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

5 stars!!!

Honestly can’t thank Keiran enough for everything he has done to help me get a mortgage, I didn’t have a clue and keiran took all that pressure away and answered any question I had and was so approachable and friendly and made me feel at ease. Im not in the property yet but I know I can still contact keiran at any time with any questions,I also want to say a massive thank you to Donna who was so helpful and so efficient in handling the mortgage, can’t thank you both enough, and would certainly recommond without any hesitation, if I could give you more then 5 stars I would. Thankyou so much!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars+++++++

If there were more than 5 stars I could give to Katie and Donna I would as 5 would not be enough! As a serial procrastinator and someone who always thinks the worst when it comes to big adult occasions like mortgages etc Katie is always there to help you every step of the way! She listens and will always strive to get the very best offer/deal for you, with top tier communication and hand holding all the way! I cannot thank Katie and Donna enough for everything they do- our third mortgage renewal with them and know there will be many more to come!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Katie and Donna

Highly recommend Katie and Donna from Reach4 Bingley, always there to answer any queries and extremely quick to respond, they went above and beyond to secure a fantastic deal for me and couldn’t be happier. Thank you again Ladies for amazing, professional and excellent service 🤩xx

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Help

Jonathan and Donna have extremely helpful and made a very scary and daunting process much more straightforward and smooth

19 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my third remortgage with Bita…

This is my third remortgage with Bita and Donna, they have been fantastic throughout the years no faults what’s so ever. They have been professional, excellent communication skills and would highly recommend and will continue to remortgage with them.

11 February 2026
Unprompted review

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