Reach 4 Mortgages Solutions Reviews 

368
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, approachable, and patient staff members for going above and beyond to ensure that complex mortgage applications remain completely smooth, straightforward, and entirely stress-free from beginning to end. People also highlight the exceptional communication levels, constant progress updates, and extremely quick response times whenever they needed prompt assistance or had additional questions. Some reviewers were happy with the clear, reassuring guidance and expert financial advice provided throughout their entire remortgage and first-time property purchasing journeys. Reviewers consistently note that working with the advisors feels completely natural, highly reassuring, and remarkably easy even during stressful financial transitions.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, approachable, and knowledgeable throughout the mortgage... See more

Service

People report high satisfaction with the service, consistently praising the team for making complex mortgage... See more

Customer service

Customers expressed great satisfaction with the customer service, highlighting consistent communication and... See more

Response time

Reviewers highlight high satisfaction regarding response time, expressing appreciation for consistently fast... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honest, confident, reliable, passionate, empathetic and positive. Only a few words to describe Katie. From day one, communication has been very clear and constant, being updated at all stages of t... See more

Rated 5 out of 5 stars

We recently purchased our first house with Claire working alongside us. As first time buyers the process can be very overwhelming but Claire put our nerves at ease. Any and every question or concern... See more

Rated 5 out of 5 stars

We recently worked with Bita Mills and Donna M Driffield for our remortgage, and they were absolutely fantastic! Both were professional, knowledgeable, and made the whole process so easy and stress-... See more

Rated 5 out of 5 stars

2nd time me and my partner have used Reach4 to remortgage. Both times the process was very easy & we was contacted with updates promptly & to let us know if there was any further information requi... See more


Company details

  1. Mortgage broker
  2. Life Insurance Agency
  3. Term Life Insurance Provider Company

Written by the company

Mortgage and Protection Specialists


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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5.0

All reviews

(368)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

I was needing to remortgage for…

I was needing to remortgage for personal reasons and called on katie to help me with this process.The journey from start to finish was a long one due to situations at my end but katie kept on battling and never gave up.She is always happy,always positive,and always professional and thankyou for getting me where I needed to be.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful in finding best outcome

We have re-mortgaged twice now with help from Keiran and Donna. On both occasions they worked hard to find the best outcome for our circumstances. We look forward to working with them again in the future at the completion of our current deal.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Really great, would recommend!

As first time buyers we were really anxious and confused about the whole process but Keiran was great at helping and guiding us through it, even with our weird financial situation he was really professional and got us a great offer. Would definitely recommend him and the whole team.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experience

I’ve had a really positive experience working with Jonathan as my mortgage adviser for my first house. He’s been incredibly helpful throughout the whole process, always quick to respond and happy to answer any questions I had—no matter how small. Which has helped so much being a first time buyer and not knowing processes etc!

His clear communication and support made everything feel much less stressful, and I always felt well-informed and confident in each step. I’d highly recommend Jonathan to anyone looking for a reliable and responsive mortgage adviser.

Both Donna & Dale who Jonathan passed me onto for insurance has also been extremely helpful.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience using Reach4

We had a great experience with Jonathan and Donna. They made the process nice and clear from the offset, were always in communication with us when required and offered a really friendly, professional service.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Hayley is just the BEST! :)

This is the second time we have used Hayley at Reach 4 Mortgages and she literally went above and beyond on both occasions! From answering her phone out of hours to keeping us in the loop from start to finish at any given time.. Attentive, Professional, informative, and approachable and a true credit to this company! Thanks again Hayley you are a an absolute GEM! 10/10..

Mark & Tori Tillotson

28 April 2026
Unprompted review
Rated 5 out of 5 stars

We are so grateful to Keiran for…

We are so grateful to Keiran for guiding us through the mortgage process as first time buyers. He made everything feel a lot simpler than we had anticipated and he was very quick to give us updates.
Also very appreciative of Donna too who was just as efficient with responses and advice!
Overall, 100% recommend Keiran and Reach 4 Mortgage Solutions! Thanks Keiran and Donna!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Katie and Donna

Love Katie and Donna! Both friendly, approachable and patient. No question from me was too stupid and they were really communicative across each step. No issue in recommending them at all!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Clear, friendly and honest. What more could anyone ask for?

Katie ran through our options in a clear and understandable manner highlighting the benefits and deficits of each option, enabling us to make an informed decision.
The application process was handled fully by Katie and Donna, making a stressful activity smooth and easy.

We received updates on the process at all stages from selecting the product through to the mortgage being accepted and put in place.

Katie was always approachable and friendly, and fully understanding of availability challenges, going as far as to make appointments into the evening to ensure it fit our schedule and not your typical 9 to 5 offerings.

I cannot recommend Katie and her colleagues enough!!!!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I highly recommend Katie as a mortgage broker. I am a first time buyer with no idea of how everything works but Katie has been so understanding and supportive right from the first phone call with her. Thank you again Katie for everything you have done and continue to do in helping me get my mortgage!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

huge thank you

always wonderful service from Katie & Donna - super helpful and responsive. will be back every time ! wouldn't hesitate to recommend :)

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend more

Jonathan and Donna have been incredible in helping us get our first mortgage. At times, the process felt impossible, and they were always able to reassure us and work their magic to sort out every challenge we faced. They were quick to respond to questions we had (and we had a lot!) and supported us with compassion and clarity every step of the way. I could not recommend them more, or thank them enough for helping us buy our first house.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

3rd time using Jonathan and Donna at Reach 4 Mortgage Solutions. They both go above and beyond to ensure the whole process is as simple and easy as possible. They are always easily contactable with quick responses. Highly recommend.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Superb service again

Absolutely superb service from Katie and Donna . They are responsive, knowledgeable, and really pleasant to deal with . We are repeat customers and wouldn’t use anyone else . Would highly recommend to anyone .

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. What a great team ! I had Jonathan dealing with my morgage. Guided me all the way . Excellent communication. Always stayed in touch . I would definitely recommend them! 😀

16 March 2026
Unprompted review
Rated 5 out of 5 stars

My partner and I can’t thank Keiran and…

My partner and I can’t thank Keiran and Donna enough for their hard work and professionalism whilst arranging our mortgage.
Having worked in the property industry for almost 25 years I’ve worked with lots of mortgage brokers and financial advisors, but Keiran has been by far the best.
Very approachable, happy to help with our complex circumstances and kept us informed throughout the whole process.
Thank you again!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers around.

Easy, friendly and Hayley goes above and beyond to get the job done. Hayley is there for anything you’ll ever need no matter how big or small and her problem solving skills are next to none. I honestly couldn’t thank her and Reach4mortgages enough the whole team are amazing.

10 March 2026
Unprompted review

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