I did not receive the vial stated on the website which led to some confusion.... However, not an expert nor pharmacist ReadyRx's Cus. service reached out to assist my interpretation of my NAD prescri... See more
Company replied
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Review summary
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Based on these reviews
I have been impressed with everything about RxReady, except one thing. When my shipment first arrived there was zero directions covering the basics. Remember for most of us, self-injecting ourselves i... See more
Company replied
Hello I’m happy to leave a review. We’ve been working together for about 5 months, and I’m absolutely thrilled with NAD+. The product truly works — I’ve noticed increased energy, mental clarity, and... See more
Company replied
Processing was fast! I was expecting my order to arrive later due to my experience with a previous provider but ReadyRx exceeded my expectations! I also did a lot of research on pricing and no one can... See more
Company replied
Company details
- Health consultant
- Fitness and nutrition
- Online Pharmacy
- Vitamin & Supplements Shop
- Weight-Loss Service
- Wellness Programme
Written by the company
At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.
Contact info
United States
- review@readyrx.com
- readyrx.com
4.4
Excellent
285 reviews
Replied to 69% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive and helpful
I had several questions before using the product, and customer service was very responsive and helpful. They answered everything clearly and promptly, including over the weekend, which I really appreciated.
19 January 2026
Reply from ReadyRx
Don, we really appreciate this. Glad the team could answer everything clearly and quickly, even over the weekend. If anything else comes up, we’re here to help.
—The ReadyRx Team
Reply from ReadyRx
Magdalena, thank you. Glad we connected quickly and got you help fast. We appreciate the recommendation.
—The ReadyRx Team
I purchase NAD+ injections online
I purchase NAD+ injections online. I tried AgelessRx, and VitaStir before finding ReadyRx. Please don't waste your time with the others. This company has excellent customer service, great prices, and fast shipping. I literally received my product 3 days after completing an intake form. I also don't have to wait a day or two for an answer to a question. They respond immediately. Very impressed! Great company!
15 January 2026
Unprompted review
Reply from ReadyRx
Page, this made our day. Happy to hear the intake was smooth, shipping was quick, and our team got you answers without the wait. We appreciate you and we’re here whenever you need us.
—The ReadyRx Team
So far, it seems to be working: giving me more energy.
So far, I have only taken this NAD from Readyrx for a couple of weeks. It seems to be working well.
I will recommend to my friends who use peptides.
14 January 2026
Reply from ReadyRx
Isabel, love hearing NAD+ is already giving you more energy after just a couple of weeks. Thanks for the kind words and for recommending us to your friends. If you need anything as you continue, we’re here to help.
—The ReadyRx Team
It was cheaper to order 3 months at a…
It was cheaper to order 3 months at a time so i did. I had a reaction and immediately let them know i wouldnt need the 2 other months. They said it was impossible to give a refund and just sent me the 2 other orders a month later. Terrible customer service its worth it to do your research and go grey market for most of this stuff
10 December 2025
Unprompted review
I received my first dose of sermorelin…
I received my first dose of sermorelin in late November with a compounding date of Sept 15th. The second batch came on Dec 17th and the new vial had a beyond date of Dec 14th. I haven't seen much changes in my physique and I think its probably because this company is shipping out expired meds to save dollars. They are not shipping recent or to order compounded meds. Not sure how potent or effective this is. Very exepensive for me and I am not willing to continue.
10 January 2026
Unprompted review
Reply from ReadyRx
Jesse I'm sorry to hear about your experience. In reviewing your file I don't see that you spoke to anyone from the team to share this feedback upon delivery in December. While we may not see a record of a phone call, we're also not able to see any reference to a email or SMS up until your email just recently today. Our CS and health coach team works 7 days a week, 8AM-5PM PST. The number is listed in your patient dashboard. Had you shared this information we would have ensured you received a reshipment from the pharmacy immediately. We have passed on the information to the pharmacy and you should expect a call from our team tomorrow or monday.
Very good customer service went above…
Very good customer service went above and beyond due to trip out of town… very impressed with everything they did for me
2 January 2026
Reply from ReadyRx
Donald, we’re glad we could work around your trip and get everything handled. Your feedback means a lot. If anything else comes up, we’re here to help.
—The ReadyRx Team
I would give it zero if possible
I would give it zero if possible. They charge you after 3 weeks for the next prescription and even if you cancel prior to them processing the next shipment they still won’t refund or cancel the shipment. I cancelled at least two weeks prior and they still said sorry can’t do it and charged me early. Horrible customer service. Buy your medications elsewhere. This company is complete trash .
31 December 2025
Unprompted review
Reply from ReadyRx
I’m truly sorry this experience has been frustrating, and I understand why you feel disappointed.
I would like to provide some clarity around what occurred. As with most subscription programs, replies to automated “no-reply” emails do not initiate account changes or cancellations. On December 19, you were sent a reminder email several days in advance of your scheduled charge. That message included instructions on how members can log in to their account to update billing preferences (which include cancellations if needed). Additionally, our customer service line is listed on the portal, and we're here 80 hours a week for all of our customers.
Our records show that you logged into your account on December 23, after the charge had already been processed, in an attempt to reschedule the already successful charge. At that point, your prescription had already been sent to the pharmacy for compounding. You later logged in again on December 25 to complete an account cancellation, which was six days after the reminder email was sent, providing 4 days to cancel or modify before it's sent to the pharmacy and out of our hands.
We understand that the four-day reminder window may not have felt sufficient, and we genuinely regret any confusion or impression that replying to a reminder email could result in a cancellation. We are constantly working to improve clarity and communication for our members. Once a prescription is transmitted to the pharmacy for compounding, the process cannot be stopped or reversed, and we are unable to request a refund for those medications.
We appreciate you taking the time to share your concerns and are sorry for any frustration this caused.
—The ReadyRx Team
Expired medication and they won’t replace
Received my first vial ant it was expired already by 10 days. I’ve been trying to get this resolved now for 2 weeks with no luck. Chat responses only and they keep telling me the medication is ok to use.
I don’t feel comfortable injecting expired medication, especially after paying the $1027. I called customer support and was on hold for 30 minutes, finally left a message. Will post update once I have one.
Update:1/9/26
It took a month, but this got resolved, thank you Brandon. Pharmacy has been told to not send expired meds or extended dates to any of their customers and I was sent a replacement. Updated from 1 star to 3
17 December 2025
Unprompted review
Reply from ReadyRx
Hi Lori. I believe Brandon from the health coach team had been hard at work with you over the past 7 days to get this adequately resolved. Are there any outstanding issues? Always feel free to call us direct and we'll be there to solve any issues we possibly can.
Reply from ReadyRx
Ed, appreciate the five stars. Glad we reached you right as your shipment arrived. If any questions come up as you get started, we’re here to help.
—The ReadyRx Team
Warning, may receive expired product
I am a new customer my second months prescription expired 5 days after it arrived. It had nearly the same compounding date as the prescription I received in November. I am still waiting for a resolution but this should not ever happen with prescription medication, it clearly indicates a lack of internal controls
29 December 2025
Unprompted review
Reply from ReadyRx
Jay, appreciate the five stars. Glad the communication and customer service hit the mark. If you need anything, we’re here for you.
—The ReadyRx Team
The product is the only one that has worked…
The product is the only one that has ever helped me gain weight I’ve tried everything out there I don’t even follow the meal plans because I work so much so eating fried fast food and junk food for the most part I have gained over 10 lbs in a month and my energy level has gone through the roof
20 December 2025
Reply from ReadyRx
Jason, this is great to hear. Glad you’re finally seeing weight gain and a lift in energy. If you’d like, our Care Team can help build a simple plan that fits a busy schedule so you can keep the momentum going. We’re here whenever you need us.
—The ReadyRx Team
Very helpful
17 December 2025
Reply from ReadyRx
So glad we could help. If you need anything else, just reach out.
—The ReadyRx Team
Great experience
The staff answered all of my questions in a very timely manner and easy to work with. I highly recommend this company.
6 December 2025
Reply from ReadyRx
David, we appreciate this. Glad the team answered everything quickly and was easy to work with. Thanks for the recommendation.
—The ReadyRx Team
The med has More filler than…
The med has More filler than medications the weight loss medication had B12 the medicine was red I was on it for 3 months did not lose 1 lb
And some one from the company reach out to me because of my review so I would not be surprised that all of the good reviews are a result of a spokesperson reaching out to people who have taken the medication and have asked them do do a good review about Readyrx
Just be aware
13 July 2025
Unprompted review
Reply from ReadyRx
Valerie, we’re sorry this missed the mark for you. For clarity, your account was active February through May, your last vial was delivered June 7, and we canceled your subscription on June 20 at your request. The medication dispensed was compounded semaglutide from a licensed pharmacy, prepared with glycine and B12 in the formulation, which can affect the color. Results vary by person and dose; meaningful changes often build over the first few months of steady therapy, with some people responding more slowly. We offered a one-on-one to review your course, and we respect your decision to move on.
—The ReadyRx Team
Reply from ReadyRx
Olga, great to hear everything went smoothly with no issues. If you need anything down the road, we’re here to help.
—The ReadyRx Team
ReadyRx Great Communication
ReadyRx has provided great communication about the supplements I am prescribed, when orders are filled/shipped, when my next billing cycle is coming up, etc. I also received a check-up or hello from an actual person, Marvin, who mentioned services ReadyRx provides that I was unaware of. I was able to have a conversation with them and ask any questions/concerns I had as well.
3 December 2025
Reply from ReadyRx
Phil, thank you for this. Clear updates on prescriptions, shipping, and billing are a big focus for us, and I’m glad that came through. Love hearing that Marvin’s check-in helped you discover more services and get your questions answered. If anything else comes up, we’re just a message away.
—The ReadyRx Team
Reply from ReadyRx
Appreciate the feedback. We’re glad the personal care stood out and you felt supported as a patient. If anything comes up, we’re here to help.
—The ReadyRx Team
Easiest company I have ever worked with…
Easiest company I have ever worked with to get a subscription. Very knowledgable and new exactly what I needed to improve a better way of life.
25 November 2025
Reply from ReadyRx
Jeremy, appreciate this a lot. Glad getting set up was simple and that our team understood what you were aiming for and helped you pick the right fit. We’re here anytime.
—The ReadyRx Team
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