Real Boiler Servicing ltd Reviews 294

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and efficiency. Many appreciate the clear explanations provided by engineers, who take the time to detail the work done and offer helpful advice. Reviewers frequently commend the company for being reliable, punctual, and thorough in their work, often noting that they clean up afterwards. The service is often described as outstanding, with many expressing their happiness to use the company again. Some customers also mentioned receiving a full written report and honest, unpushy advice regarding potential issues.

What people talk about most

Service

Consumers find service to be positive. Many reviewers consistently praise the exceptional, outstanding, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, anything we needed to know was explained to us. Have carried out several annual services as well as replacing parts which were no longer working. Prompt, reliable, trustworthy! I w... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend this company. They provided a quick appointment date and the customer service was great. The service was for my elderly father home. The engineer liaised with me and updat... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Ibrahim came promptly and sorted our problem out efficiently. Told us exactly what the problem was and what he had done to sort it. Working very well now. Can highly recommend.

Company replied

Rated 5 out of 5 stars

What I like about this company is... - You know when they are on their way. - They do a comprehensive job (and clean up afterwards) - You get a full written report on what they have done and hone... See more

Company replied


Company details

  1. #31 of 77 best companies in Central Heating Service
  2. #8 of 18 best companies in Air Conditioning Contractor
  3. #24 of 61 best companies in Gas engineer
  4. #27 of 121 best companies in Heating service
  5. #28 of 99 best companies in Plumber

Written by the company

You can trust Real Boiler Servicing and Maintenance to keep your home safe and warm, throughout the year. We deliver a prompt and reliable service from Enfield, North London, with excellent customer reviews. With over 17 years as registered gas safe plumbing and heating engineers, Real Boiler Servicing and Maintenance are here for your gas central heating system and offer a specialist domestic central heating system service. Real uses modern testing methods with calibrated digital equipment to collect and analyse data from your boiler. This means you get a safer, faster service that saves you money. It also helps us to understand how your boiler functions over time, so anticipating potential problems before they occur. It is strongly recommended that you have your gas boiler serviced once per year. The reasons for this are gas safety, efficient running of the boiler and economy. If you arrange to have your service before the chilly weather sets in, you can avoid the hassle of an emergency call-out for a non-functioning central heating system. Some of our services include: Central heating system repairs and maintenance Gas boiler servicing Landlords’ Gas Safety Certificate testing (CP12) Gas safety checks Radiators, valves and thermostats Smart heating controls and thermostats for greater economy Shower installation and repair Water supply pipe repairs Gas cooker installation Power flushing radiators for efficiency gains Plumbing repairs Tap repairs Most broken boilers can be fixed. We concentrate on repairing and servicing domestic boilers, quickly and efficiently. We don’t install boilers or sell new boilers. That way, our customers save money by running their gas water heaters using less energy and for longer. Customer service and integrity are at the heart of our business. For more information and reviews on Real Boiler Servicing and Maintenance please see our Facebook and Twitter.


Contact info

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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Rated 5 out of 5 stars

A joy to deal with

Have used Realboilerservicing a couple of times now. They are friendly, helpful, tidy and efficient. Very Happy to recommend them.

16 December 2020
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Reply from Real Boiler Servicing ltd

Thank you for your kind words

Rated 5 out of 5 stars

Efficient

I received a very professional service, the problem was identified and resolved promptly.

13 December 2020
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Reply from Real Boiler Servicing ltd

Fantastic, thank you for your feedback

Rated 5 out of 5 stars

Great engineer

Great engineer. came in on time got the boiler serviced and the system bounced back to working well. thank you

1 December 2020
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Reply from Real Boiler Servicing ltd

Thank you for your review

Rated 5 out of 5 stars

Ibs is a professional on his job

Ibs is a professional on his job. Knows his stuff and honest from the start and shows you what is wrong and parts that he will change

28 November 2020
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Reply from Real Boiler Servicing ltd

Thank you for the lovely review much appreciated

Rated 5 out of 5 stars

Very professional

Very professional, friendly and knowledgeable, would definitely recommend and use again.

24 November 2020
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Reply from Real Boiler Servicing ltd

Thank you

Rated 5 out of 5 stars

Ibrahim was efficient and on time as…

Ibrahim was efficient and on time as always. Diagnosed the problem and fixed it with two days. Will use again.

18 November 2020
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Reply from Real Boiler Servicing ltd

Thank you for your feedback, much appreciated

Rated 5 out of 5 stars

We have needed Ibrahim's services quite…

We have needed Ibrahim's services quite a lot recently, as we've had a leaky boiler, an ineffective shower mixer, a boiler service and noisy pipes following the installation of the new shower mixer! Ibrahim dealt with all of these issues -some of them tricky- in his usual efficient and friendly manner. As a thank you for our custom over many years, he also gave us a voucher worth just under £100 entitling us to a free boiler service next year. I would recommend him to anyone looking for a good gas engineer.

11 November 2020
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Reply from Real Boiler Servicing ltd

Your most welcomed, thank you for your review.

Rated 5 out of 5 stars

Great service

Highly recommend Real Boiler servicing.

5 November 2020
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Reply from Real Boiler Servicing ltd

Thank you

Rated 5 out of 5 stars

Happy service like always

I have been using real boiler servicing for many years now and I’m happy with the service no complaints.

28 October 2020
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Reply from Real Boiler Servicing ltd

Thank you for your support and feedback.

Rated 5 out of 5 stars

Prompt

Prompt, efficient, professional and courteous, as always.

26 October 2020
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Reply from Real Boiler Servicing ltd

thank you for your feedback

Rated 5 out of 5 stars

A real boiler service company!

The Real Boiler Company does it properly - very good on-line arrangements for booking appointments, paying etc. Excellent engineer - conscientious, knowledgeable, explains things clearly. I booked a follow-on appointment for another aspect of my central heating immediately after the first visit.

9 October 2020
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Reply from Real Boiler Servicing ltd

Thank you for your fantastic review.

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