This company has been an absolute nightmare to deal with. I paid for an item that never arrived, and they’ve done nothing but dodge responsibility ever since. No product, no refund, and no real cust... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is a rip off. I placed an order for jeans for a Christmas gift in November 2025. After numerous unanswered emails regarding shipment I requested a refund. After 5 months, numerous emai... See more
I ordered something in December 2025. It was supposed to come in December. It never did. In January they said it would be shipping soon, and the delay was due to tariffs. It is now the beginning of Ma... See more
Bought 2 pieces of jewellery, jeans and outerwear. First off the jewellery seemed great quality and looks-wise, however I am yet to see its longevity. Black Jeans are perfect but the poc... See more
Company replied
Company details
Written by the company
Shop men's clothing - jackets, baggy jeans, sweaters, pleated pants, tops, knitwear designed in Asia.
Contact info
12224 BEL RED RD NE, UNIT 265, 98009, Bellevue, United States
- support@realtakai.com
- realtakai.com
Breach of guidelines
Great purchase
Great purchase. Takes a few weeks to receive in US but worth the wait. Adjust for sizing- measure what you want to receive and adjust accordingly. Would definitely buy again- No issues.
Product quality amazing
Product quality amazing. Customer service. Amazing. Fast response. Instant help.
Honest detailed review
Bought 2 pieces of jewellery, jeans and outerwear.
First off the jewellery seemed great quality and looks-wise, however I am yet to see its longevity.
Black Jeans are perfect but the pockets are small and tacky - I don’t mind it though.
The outerwear (product no.4097) disappointed me. How it looked on the website looks heavily deceiving in terms of the actual product. Colour is off and the material looks different.
Its also interesting how the website makes it impossible to leave a review and it only shows 4/5 stars
Overall - its a hit or miss but I’m not likely to purchase again especially due to it’s understandable shipping times and price.

Reply from REALTAKAI
The extra thread I had to cut off the…
The extra thread I had to cut off the hoodie I bought and the long shipping
Been a month and no clothes arrived.
The clothes are good quality but the shipping takes too long. I have ordered clothes a month ago and yet still no arrival. I have contacted support and I am currently waiting for a reply. This is the second time in a row in which it has been a month since ordering with no arrival.
awesome item better than expected…
awesome item better than expected thoroughly in love with the windbreaker
Realtakai (for men)
I enjoyed the quality of the material and aesthetic look. I feel like realtakai has allowed me to find a new clothing style in which I can dress in nicer clothing but not too formal attire.
Everything was great except shipping…
Everything was great except shipping time
My new favorite online shop
Great shipping speed, quality, and selection!
Just received my order for a pair of…
Just received my order for a pair of jeans that I purchased. For $60 I really expected better quality from their jeans. Not only does the button and seam feel cheap, they seem to be damaged, the pants have a very flimsy feeling and they lack girth and quality.

Reply from REALTAKAI
Could be good but...
Overall, I would say this brand is quite good. Their quality is quite nice but one thing I would like to point out is that their sizing is weird (understandable considering it's an asian company). I'm around 6'1 and I bought a pair of trousers which were 2XL but even with that it could have been a little longer.
However one thing I absolutely hate about this company is their dreadful shipping. Tell me why it takes them like 1 week to process my order and then a further 2 weeks to actually deliver my items. I just received my items today and I placed my order on the 13th December.
If you are considering buying from this company don't worry about the quality because it's actually pretty nice but please take into consideration that their shipping will be LONG and I mean very long.
The item was high quality and came…
The item was high quality and came exactly as described on the website. The only reason I did not give 5-stars was because shipping is longer compared to other competitors. However, if you order early enough, this is not a problem. Thank you!
Very disappointed by their customer…
Very disappointed by their customer service! Placed an order over a month ago and it was only partially fulfilled. Sent multiple requests for an update on the remaining items and no response whatsoever!

Reply from REALTAKAI
very high quality items
very high quality items, i’ll definitely be getting more soon🙌
Returns Are A Nightmare
Ordered a shirt from them that didn’t fit well so I started the return process which was a NIGHTMARE and isn’t even possible. They allow returns but make you jump through impossible and inconsistent instructions listed on their website, and on top of that, they then emailed separate instructions with hidden conditions such as it has to be sent back within 7 days of delivery which was NOT listed on the website. They also make you pay for the return shipping WITH TRACKING required. The cheapest shipping with tracking to their return address in China from the US was almost double the price that the shirt was even worth ($70) and then RealTakai also takes a 5% fee out. Since this is an online store and returns are essentially impossible, make sure you are absolutely sure that you want the item because unless you want to pay more than it’s worth, you won’t be able to return it. I felt like the process was intentionally difficult and ambiguous.

Reply from REALTAKAI
Great quality clothing & great…
Great quality clothing & great communication. 10/10 :)
JAYDEN57882 Discount code for 30%
JAYDEN57882 Discount code for 30%. Customer service was helpful enough to exchange my item due to sizing issues. They shipped out the new size without me needing to return the original
Great experience
Very happy with ordering clothes from here. I got my clothes relatively fast after ordering. The clothes fit great and feel great. Overall very good quality of clothes with great styles.
Very efficient
Very efficient, trustworthy & I will 100% buy from the shop again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.