REALTAKAI 

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Rated 1 out of 5 stars

This company has been an absolute nightmare to deal with. I paid for an item that never arrived, and they’ve done nothing but dodge responsibility ever since. No product, no refund, and no real cust... See more

Rated 1 out of 5 stars

This company is a rip off. I placed an order for jeans for a Christmas gift in November 2025. After numerous unanswered emails regarding shipment I requested a refund. After 5 months, numerous emai... See more

Rated 1 out of 5 stars

I ordered something in December 2025. It was supposed to come in December. It never did. In January they said it would be shipping soon, and the delay was due to tariffs. It is now the beginning of Ma... See more

Rated 2 out of 5 stars

Bought 2 pieces of jewellery, jeans and outerwear. First off the jewellery seemed great quality and looks-wise, however I am yet to see its longevity. Black Jeans are perfect but the poc... See more

Company replied

Company details

  1. Men's clothes shop

Written by the company

Shop men's clothing - jackets, baggy jeans, sweaters, pleated pants, tops, knitwear designed in Asia.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great purchase

Great purchase. Takes a few weeks to receive in US but worth the wait. Adjust for sizing- measure what you want to receive and adjust accordingly. Would definitely buy again- No issues.

21 February 2023
Unprompted review
Rated 2 out of 5 stars

Honest detailed review

Bought 2 pieces of jewellery, jeans and outerwear.

First off the jewellery seemed great quality and looks-wise, however I am yet to see its longevity.

Black Jeans are perfect but the pockets are small and tacky - I don’t mind it though.

The outerwear (product no.4097) disappointed me. How it looked on the website looks heavily deceiving in terms of the actual product. Colour is off and the material looks different.

Its also interesting how the website makes it impossible to leave a review and it only shows 4/5 stars

Overall - its a hit or miss but I’m not likely to purchase again especially due to it’s understandable shipping times and price.

17 February 2023
REALTAKAI logo

Reply from REALTAKAI

Hey,

We would love to help you with your situation. Please reach out to our customer support :)

Thanks
support@realtakai.com

Rated 3 out of 5 stars

Been a month and no clothes arrived.

The clothes are good quality but the shipping takes too long. I have ordered clothes a month ago and yet still no arrival. I have contacted support and I am currently waiting for a reply. This is the second time in a row in which it has been a month since ordering with no arrival.

14 January 2023
Unprompted review
Rated 4 out of 5 stars

Good

Satisfied with the products but took almost a month to arrive.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Realtakai (for men)

I enjoyed the quality of the material and aesthetic look. I feel like realtakai has allowed me to find a new clothing style in which I can dress in nicer clothing but not too formal attire.

20 January 2023
Unprompted review
Rated 2 out of 5 stars

Just received my order for a pair of…

Just received my order for a pair of jeans that I purchased. For $60 I really expected better quality from their jeans. Not only does the button and seam feel cheap, they seem to be damaged, the pants have a very flimsy feeling and they lack girth and quality.

11 January 2023
Unprompted review
REALTAKAI logo

Reply from REALTAKAI

Hey,

We would love to help you with your situation. Please reach out to our customer support :)

Thanks
support@realtakai.com

Rated 3 out of 5 stars

Could be good but...

Overall, I would say this brand is quite good. Their quality is quite nice but one thing I would like to point out is that their sizing is weird (understandable considering it's an asian company). I'm around 6'1 and I bought a pair of trousers which were 2XL but even with that it could have been a little longer.

However one thing I absolutely hate about this company is their dreadful shipping. Tell me why it takes them like 1 week to process my order and then a further 2 weeks to actually deliver my items. I just received my items today and I placed my order on the 13th December.

If you are considering buying from this company don't worry about the quality because it's actually pretty nice but please take into consideration that their shipping will be LONG and I mean very long.

3 January 2023
Unprompted review
Rated 4 out of 5 stars

The item was high quality and came…

The item was high quality and came exactly as described on the website. The only reason I did not give 5-stars was because shipping is longer compared to other competitors. However, if you order early enough, this is not a problem. Thank you!

27 December 2022
Unprompted review
Rated 2 out of 5 stars

Very disappointed by their customer…

Very disappointed by their customer service! Placed an order over a month ago and it was only partially fulfilled. Sent multiple requests for an update on the remaining items and no response whatsoever!

20 December 2022
REALTAKAI logo

Reply from REALTAKAI

Hey,

We would love to help you with your situation. Please reach out to our customer support :)

Thanks
support@realtakai.com

Rated 1 out of 5 stars

Returns Are A Nightmare

Ordered a shirt from them that didn’t fit well so I started the return process which was a NIGHTMARE and isn’t even possible. They allow returns but make you jump through impossible and inconsistent instructions listed on their website, and on top of that, they then emailed separate instructions with hidden conditions such as it has to be sent back within 7 days of delivery which was NOT listed on the website. They also make you pay for the return shipping WITH TRACKING required. The cheapest shipping with tracking to their return address in China from the US was almost double the price that the shirt was even worth ($70) and then RealTakai also takes a 5% fee out. Since this is an online store and returns are essentially impossible, make sure you are absolutely sure that you want the item because unless you want to pay more than it’s worth, you won’t be able to return it. I felt like the process was intentionally difficult and ambiguous.

27 October 2022
REALTAKAI logo

Reply from REALTAKAI

Hey Lauren, thanks for your feedback. Regarding your return, the return process isn't impossible or insonsitent, we've had multiple return their order with ease. Most if not all clothing brands have the same guidelines, but the only thing we require is that its shipped back to ASIA. The 5% fee is because we are taxed once the order is returned to us.

Returns are 100% possible, we try our best to make the return easy, but again, with it being international shipping, there are certain guidelines shipping couriers ask for.

https://realtakai.com/pages/returns-exchanges - the 7 days shows on the top of the page.

Please let me know if you have any questions would be happy to help.

Rated 5 out of 5 stars

JAYDEN57882 Discount code for 30%

JAYDEN57882 Discount code for 30%. Customer service was helpful enough to exchange my item due to sizing issues. They shipped out the new size without me needing to return the original

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Very happy with ordering clothes from here. I got my clothes relatively fast after ordering. The clothes fit great and feel great. Overall very good quality of clothes with great styles.

29 August 2022
Unprompted review

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