rearmechhanger.com Reviews 

818
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptionally helpful staff and clear website features that make locating rare bicycle parts completely straightforward and stress-free. Furthermore, people appreciate the prompt delivery services, noting that items arrive very quickly and in wonderful condition to get their bikes back on the road. Some people were dissatisfied with shipping delays, mentioning that orders took several days longer than expected to reach their destination. A few reviewers also experienced frustrating communication gaps or found the website postage options somewhat confusing during the overall purchasing process.

What people talk about most

Product

Consumers find the product experience to be exceptionally positive, consistently praising the high quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting super fast... See more

Service

Reviewers highlight positive aspects of service, noting that staff are extremely helpful and quick to... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide range of differing feedback.... See more

Price

People report positive experiences with price, noting that products are reasonably priced and offer good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested info. Got a solid quick reply with ref to part number and everything. My part isn't available but with some dialogue we think what we are seeing may work. Just getting to this stage i... See more

Rated 5 out of 5 stars

For your info this was for an old ,2012 approximately, Colnago C60 & yours was the only site I could find one, I live in Australia so had it posted to family address in the UK and on to me here, i... See more

Rated 5 out of 5 stars

Great experience all round - found the hangar I needed, correctly identified as fitting my frame, arrived very quickly. Especially helpful as my frame generally comes built up with Shimano, and the... See more

Rated 5 out of 5 stars

So so helpful when I phoned them. Looked at my request straight away. Went out of their way to look at photos to match my hanger. Ordered two and they posted immediately. Excellent customer service.... See more


Company details

  1. #47 of 92 best companies in Bicycle Shop

Written by the company

rearmechhanger.com are specialist suppliers of Rear Mech Hangers, Derailleur Hangers, Gear Hangers, Frame Savers, Dropouts, whichever term you prefer to use! Not only do we stock thousands of different Rear Mech Hangers, with many in numerous colours, but we can also supply bespoke Factory Direct Hangers, based on your need and specifications. Specialist advice and support is available from our Cytech Accredited Master Technicians.


Contact info

4.8

Excellent

TrustScore 5 out of 5

818 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(818)

90 reviews in the last 12 months

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Rated 2 out of 5 stars

Don’t expect it quickly.

I had to run around like a lunatic to get my order in before the 3:00 deadline on Tuesday, and paid extra for 24hr delivery, only to be told my parcel will be delivered on Thursday.

6 May 2025
Rated 5 out of 5 stars

Very easy to find the right hanger

Very easy to find the right hanger, as everything is present to identify them. Pictures from more than one side, lists of hangers for different brands and bikes, number of fixings etc. Plus sensible postal options. Thanks. (Shame you don't sell freehubs, as most retailers just do one picture from a useless angle and a minimal description!)

4 April 2025
Rated 5 out of 5 stars

Hanger fitted perfectly

Hanger fitted perfectly. Easy website to navigate. Fast delivery. Excellent service. Very happy with my purchase. Many Thanks.

17 March 2025
Rated 5 out of 5 stars

Best service you could offfer

Top service, hanger I required was t on the website yet, the guy made sure to get it listed, send me the link and wait for me to order to get it 24hrs! Top company and performance many thanks again!

18 March 2025
Rated 5 out of 5 stars

Mech Hanger Confused

I got in touch with Phil, one of the techs at RMH, who very quickly and expertly solved my problem with a broken hanger. A real education and invaluable information.
Very pleased and much encouraged and purchased a couple of new hangers in the knowledge that I was going to receive exactly the right ones!
We should not underestimate the value of expert knowledge and broad experience.
Thanks, Phil!

17 March 2025
Rated 5 out of 5 stars

Excellent

Needed a couple of rear mech hangers and the service I received was excellent. Website easy to navigate, even for a dinosaur like me 😀 and I received my order within a couple of days. Would recommend and will use again I’m sure

10 March 2025
Rated 3 out of 5 stars

poor communication

The part I bought was good but I paid for special delivery next day by 1pm and nothing arrived. I rang about 1:00 p.m. on Friday to chase it up but I got an answering machine. I left my phone number on the answering machine but no one called me back.

6 March 2025
Rated 5 out of 5 stars

Excellent/promptFantastic Service

My bike brand (R Raymon) was not listed so I submitted a query as to what hanger to use. Got a reply that same evening. Ordered the part and was really pleased to get my bike back on the road within a couple of days.

3 March 2025

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