Rearo Reviews 1,876

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process from selection to delivery smooth and pleasant. The products, including shower wall panels, worktops, and splashbacks, are frequently described as high quality, and the ordering system is noted for its ease of use. Reviewers also highlight the excellent service, prompt communication, and reliable delivery, often mentioning that items arrived on time and undamaged. However, some customers experienced issues with delivery times, noting that it took the full promised period or that items arrived damaged. A few people also reported problems with sample orders, either receiving incomplete orders or experiencing significant delays. Additionally, there were occasional concerns about the quality or color match of accessory items like edging trim.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

People report positive experiences with the product. Customers praise the excellent quality of the products,... See more

Service

Consumers consistently report positive experiences with the service. Many praise the helpful and professional... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the helpful and friendly delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. #9 of 107 best companies in Bathroom Renovator

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Ordered shower wall panels, from start to finish communication was excellent.
The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternatives ensuring the replacements arrived safely.
I only wish more companies had this level of service.
Thank you Jordan, I’ll definitely order again when we are doing our next project

12 November 2025
Unprompted review
Rated 5 out of 5 stars

very good service

very good service, only problem was when opened the packageing the item was damaged, they were very sorry and quickly had it replaced....

9 November 2025
Rated 5 out of 5 stars

Glasgow’s smiles better !

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles etc. This was quite apart from the high quality products at highly competitive prices. Special mention goes to Peter, Kieran and Nathan for dealing with everything from purchase to delivery. Thanks for everything.

5 November 2025
Rated 5 out of 5 stars

We were only looking at worktops so…

We were only looking at worktops so found one where it was different from other stores and lots to choose from. Modern style and ordering was very simple, quick and staff kept in contact with updates. Very efficient from start to finish and Peter was very helpful.Would definitely use this store for other projects and refer to friends and family.

25 September 2025
Rated 5 out of 5 stars

First class service

First class service, delivery driver, great, everyone I spoke to very helpful. They will be my first call for worktops splashbacks, in the future, and hopefully in the next week vinyl flooring.

17 September 2025

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