Rearo Reviews 1,878

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, making interactions enjoyable and productive. The service provided is frequently described as excellent, with many appreciating the efficiency, ease of ordering, and outstanding communication from start to finish. Reviewers are also impressed with the quality of the products and the prompt, on-time delivery service. However, some customers experienced issues with delivery times, noting that it could take longer than expected, or that items arrived damaged. A few people also mentioned problems with sample orders, such as delays or receiving incorrect items, and some found the edging trim to be of poor quality or a bad color match.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its professionalism and... See more

Product

Reviewers highlight positive aspects of product quality, with many describing products as excellent,... See more

Delivery service

People report positive experiences with delivery service, often highlighting timely arrivals and helpful... See more

Order

Customers had positive experiences with order, praising the helpful and professional staff who assisted with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. #10 of 108 best companies in Bathroom Renovator

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First time customer

First time customer. Knowledgeable and helpful advice from Fiona with no feeling of being rushed was great. Delivery on time with no issues. Would recommend and use again. The selkie sheets arrived packed individually wrapped which is a good sign they have been looked after during the manufacturing and delivery process.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, Quality Shower panels, Great Prices,
Just a great Place for professional fitters like us to get our materials fast & for a great price
Loads of designs always in stock so our clients have plenty to chose from
Thank N

12 March 2025
Rated 5 out of 5 stars

A very satisfied customer

From the time I walked through the door of the Northampton showroom I was met by Sophie and Fiona who proceeded to answer my questions, show me samples of the shower panels and helped me decide on which pattern to purchase.
Once ordered the panels etc arrived on the date agreed by a very helpful delivery driver.
The panels have been installed and look amazing.
I am very happy to recommend Rearo.
Their customer service is excellent. The quality of the product is very good and really makes my new shower room/bathroom look awesome.
Thank you Rearo.

30 January 2025

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