I ordered excellent condition, phone was like brand new,not even a scratch. it was fast delivery. I also got "10€ secret box" i got tools and all sorts of stuff, i wonder if i should become a mecha... See more
Company replied
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See what reviewers are saying
Quick story about my REBORN experiance: Super nervus about ordering, website was easy too use, got my ipad in 3 days, works like a brand new tablet, battry health showing 83%, saved almost 500€!!... See more
Company replied
Extremely nice experience! Will return, I don't think I'll buy a new phone anytime soon.
Company replied
As someone whos pretty conscious about environmental impact, i love what reborn is doing. Was in the market for a new ipad and the fact that refurbished tech has way less environmental impact really c... See more
Company replied
Company details
Written by the company
Professionally refurbished mobile devices, up to 60% cheaper than new. - All devices examined through 56-point diagnostits - 30 day no-hasssle returns - 1 year warranty
Contact info
Hrvaška 10, 1000, Ljubljana, Slovenia
- +38641736736
- info@gizzmo.eu
- reborn.gizzmo.eu
4.6
Excellent
280 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Somehow I trust the store and what they…
Somehow I trust the store and what they promise!
17 October 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review.
Have a nice day!
Erik, gizzmo.si
Reply from REBORN by Gizzmo®
Pozdrav,
puno hvala na ostavljenoj recenziji i ocjeni, te ukazanom povjerenju!
Lijepi pozdrav!
Melani, gizzmo.hr
I purchased an iPhone XS at Gizzmo
I purchased an iPhone XS and specifically chose the gold color. After waiting about a week, I received a call informing me that the gold option was no longer available, and they offered space grey instead. Although I was disappointed because I really wanted gold, I agreed to the change.
When the phone arrived, it looked brand new with no visible issues. However, I noticed that the battery wasn’t original, even though I believed I had paid for an original replacement. I was also informed by an IT expert that the replaced battery was very cheap and not of good quality. Later on, I noticed that the microphone wasn’t functioning properly. I contacted Gizzmo, but they told me it would take over a month to fix the microphone, which wasn’t ideal since I needed a working phone urgently. I ended up having the microphone repaired at another shop.
A few months later, I encountered another minor issue, but I was able to fix it, not sure if it's related to Gizzmo. Now, two years later, the phone is still working. Overall, I think the price is reasonable, considering you pay less than at an official store, even with the cost of repairs. However, the lack of transparency is concerning. I think I was lucky that my issues were relatively minor and that the phone still works. It really seems like they replace faulty parts with cheaper alternatives. While their customer service responds quickly, the actual repair and shipping process is quite slow.
27 October 2023
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review.
Most Reborn devices are shipped with all of its original parts, the device is also factory reset and checked for any issues. We don't offer an option for replacement for an original replacement battery (even though in most cases it is original).
If a a device needs a repair or a change of parts, the part is exchanged with an original part - if of course the manufacturer offers original parts. If original parts are not made available from the manufacturer, we change the parts with refurbished original parts or with compatible spare parts, for which we make sure that they are of the same quality and are thoroughly tested. Even in the event that we change the parts with parts of the same quality (but not of the manufacturer), that should absolutely have no effect on the functionallity of the device. Because of that, we offer all our Reborn customers a 1 year guarantee and a 30 day window, in which you can without hesitation return your device and we issue a full refund.
Warranty repairs can take up to one month (but that is very rare) and in some cases, if there is a more complex repair needed that would take longer, we order a new device for the customer, so they don't wait too long for a solution. There was probably some miscommunication with our colleague for which we apologize. It is of course in our interest to take care of any warranty repairs as quickly as possible.
Have a nice day!
Erik, gizzmo.si
Huawei p30 pro
Huawei p30 pro, damage grade C, price € 200. So, who are you kidding? A 5-year-old phone with visible damage. This model of mobile phone is still sold through Amazon and eBay, brand new, in a box for $150-200. What you are doing is pure rudeness
22 September 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review. You can maybe find a better offer from private individuals, but you have no option of warranty and service repairs and it is for a used device. The prices that you are stating are not real - the cheapest model on this date in this very moment at amazon.de is 188€ (and it is also a used device) - but again, without any warranty and afterpurchase services.
If you are not satisifed with your purchase you can return the device in 30 day from purchase. For more information about how to return the device please contact us at info@gizzmo.si or info@gizzmo.hr.
Have a nice day.
Erik, gizzmo.si
Great Phone,great job👍👍👍
9 September 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thanks for the great review!
Have a great day.
Erik, gizzmo.si
Reply from REBORN by Gizzmo®
Pozdravljeni Mare.
Zahvaljujemo se vam za oddano mnenje in se vam opravičujemo za negativno izkušnjo.
Vse naše obnovljene naprave Reborn so vsekakor originalne naprave, pri katerih tudi nudimo enoletno garancijo na delovanje.
V kolikor imate s katerim izdelkom težave, nam prosimo pošljite sporočilo na info@gizzmo.si in pripišite svojo številko naročila ali računa ter sporočite, kakšne težave imate z izdelkom.
Hvala za razumevanje ter lep pozdrav.
Erik, gizzmo.si
Delivery late 8 days.I order 12.08…
Delivery late 8 days.I order 12.08 today is 23.08 and they didn't even send phone jet.when i call them they didn't answer.
23 August 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hello.
We thank you for your review and sincerely apologize for the inconvenience caused. The package delivery deadline is indicated on our website when placing the order and also in the summary of the order, which you receive by email. We deliver almost all packages within the specified time, but if there is a delay in delivery from our side, we are sincerely sorry. We kindly ask you to send us your order number to the e-mail address info@gizzmo.hr so that we can check the problem as quickly as possible.
Have a nice day.
Emina, gizzmo.hr
I recently purchased an Apple iPad and…
... I couldn't be happier with my experience. From start to finish, everything exceeded my expectations.
First and foremost, the iPad arrived in perfect condition. It was exactly as described. It truly felt like I was unboxing a brand-new device, despite it being a refurbished model. The attention to detail and care in packaging ensured that the iPad arrived safely and securely.
The delivery was fast. I received my order much quicker than I anticipated, which was a pleasant surprise. It's clear that Reborn by Gizzmo prioritizes customer satisfaction and understands the excitement of receiving a new gadget.
The iPad works perfectly. I have encountered no issues or glitches, and it operates smoothly just like a brand-new device.
Overall, my experience with Gizzmo Reborn has been outstanding. Their commitment to quality, fast shipping, and excellent product condition have made me a very satisfied customer. I highly recommend Reborn by Gizzmo to anyone looking for reliable and high-quality refurbished electronics.
28 June 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi Debora.
Thank you very much for your great review! We are very happy that you are satisfied with your purchase.
Have a nice day.
Erik, gizzmo.si
I noticed that battery wasn't replaced…
I noticed that battery wasn't replaced for new, even if I paid for it.
5 June 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review. If you paid for a new battery and it wasn't replaced we are sincerly sorry for the mistake. Please send us a message to info@gizzmo.si or info@gizzmo.hr and include your order or invoice number, so we can check and take care of the issue as soon as possible.
Thank you and have a nice day.
Erik, gizzmo.si
Good choice
For a nice price you get an iPhone and spare the environment.
30 March 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi!
Thank you for the great review, we are glad that you are satisfied with your purchase.
Have a nice day.
Erik, gizzmo.si
Reply from REBORN by Gizzmo®
Pozdravljeni.
Hvala za oddano oceno - veseli nas, da ste z nakupom zadovoljni.
Hvala in želimo vam lep dan.
Erik, gizzmo.si
Reply from REBORN by Gizzmo®
Hi.
Thank you for the review- we are happy that you are satisfied with your purchase!
Have a nice day.
Erik, gizzmo.si
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review!
Have a nice day.
Erik, gizzmo.si
It works nice.
15 March 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your review.
Have a nice day!
Erik, gizzmo.si
Fast and good restoration
Fast and good restoration. The phone has arrived and functions as new.
10 April 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi Aljaž.
Thank you for the 5 star review- we are happy that you are satisfied with your purchase!
Have a nice day.
Erik, gizzmo.si
Ordering reborn phone
Replies by the customer support were quick and polite. Delivery was fast. I didn´t find any anomalies with the phone I ordered. I loved the packaging.
6 May 2023
Unprompted review
Reply from REBORN by Gizzmo®
Hi Anja.
Thank you for your review - we are happy that you are satisfied with your purchase and we hope the phone will serve you for a long time.
Have a nice day!
Erik, gizzmo.si
The phone i ordered is in great…
The phone i ordered is in great condition for a fair price.
1 March 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi Matic.
Thank you for your review - we are happy that you are satisfied with your purchase.
Have a nice day!
Erik, gizzmo.si
Awesome product and great service
Awesome product and great service. Very cute personalized confirmation of shipping:)
23 April 2024
Unprompted review
Reply from REBORN by Gizzmo®
Hi.
Thank you for your kind review and the five star rating.
Have a great day!
Erik, gizzmo.si
Love the concept of buying used phones
Love the concept of buying used phones. Never ever buying a new one for full price. Got iPhone X for less than 230€ which for me is more then cheap. Battery health: 92%, full day lasting.
7 November 2023
Unprompted review
Reply from REBORN by Gizzmo®
Hi Adem.
Thank you for the 5-star review. Customer satisfaction is very important to us, we are glad that you are happy with your purchase.
Have a great day!
Erik, gizzmo.si
i like the phone
i like the phone, i dont need newest model and the iPhone 12 is perfect for me and my daily use. much cheaper than new 15 series. Bought in C grade, for me it looks like A- (some minor scratches on housing, NO SCREEN SCRATCHES!!
recommend
27 October 2023
Unprompted review
Reply from REBORN by Gizzmo®
Hi Gasper.
Thank you for the great review, we are happy that you are satisfied with your purchase.
Have a nice day!
Erik, gizzmo.si
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