Banner for Rebound Fitness

Rebound Fitness Reviews 

2,342
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the superb build quality, sturdy construction, and exceptionally smooth, quiet bounce that makes daily workouts enjoyable. Reviewers are also very impressed by the extremely fast shipping times and the responsive, courteous support team ready to assist with any questions. Many users find the foldable design extremely convenient for easy storage around the house or during travel. However, some customers also noted that assembling the unit or opening it out from the box could occasionally require extra effort, patience, or assistance. A few reviewers expressed that having clearer instructions or guidance would have made the initial assembly process simpler.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing it as sturdy and well made.... See more

Quality

Customers had positive experiences with quality, highlighting that the equipment feels very sturdy, well... See more

User experience

People report positive experiences with user_experience, highlighting that the product is fun, easy to set... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing support as fantastic and... See more

Delivery service

Consumers express satisfaction and appreciation for the delivery service, frequently highlighting the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied



Company details

  1. #1 of 46 best companies in Exercise Equipment Shop
  2. #1 of 15 best companies in Fitness Class
  3. #1 of 16 best companies in Physical Fitness Programme
  4. #11 of 135 best companies in Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,342)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10* Service & Fast Delivery

10* Service & Fast Delivery

Purchased a trampoline for my wife, which looks great to me and she will enjoy it I am sure. In my haste to order the item, I made an error, so wrote to the company. A lady called Liza responded immediately and after exchanging a couple of emails, she sorted out my issue perfectly and delivery was completed in 24 hours.

Liza was extremely helpful and works at lightening speed. I really appreciate great service that is attentive and effective. No silly bots that you go around in circles with, just a very helpful person, who takes the time to look after customers - Thank you 😊 10/10

7 January 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Peter, thank you so much for the 5* review and your additional feedback. We totally agree with you that Liza is an absolute star and takes her job extremely seriously. We do pride ourselves on excellent pre- and post sales customer services, so thank you so much for your endorsement. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product and fun

The rebounder is a fun work out and very study. I love that it folds down easily. The company's brochure explained everything very well. I'm 65 and needed a non impact workout. I wish I tried it years ago.

1 January 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Linda, thank you so much for your 5* review. We are also so pleased to read that you are totally satisfied with our product and services. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

I’ve only just started to use my…

I’ve only just started to use my rebounder so I can’t give proper feedback.
So far it’s ok.

15 December 2025
Rebound Fitness logo

Reply from Rebound Fitness

Hi Nichola, many thanks for taking the time to submit your 5* review, even though you are just at the beginning of your Rebounding adventure! We wish you many happy hours on your rebounder and feeling the benefits that the workouts will bring. Don't forget that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent customer service. Highly recommended.

4 November 2025
Rebound Fitness logo

Reply from Rebound Fitness

Many thanks for the 5* review and your personal recommendation- we really appreciate it!

Rated 5 out of 5 stars

Great rebounder

Great rebounder – sturdy, comfortable, and excellent quality. Delivery was very quick and customer service was helpful and efficient. Really pleased with my purchase and would highly recommend.

29 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! So happy to read that we have met your all round expectations. Please don't forget that should you have any questions or concerts, we are only an email away. Happy Bouncing

Rated 5 out of 5 stars

Amazon Purchase

I bought my Maximus Pro rebounder from Amazon, it was a good price because the outer box had damage. Thank you to Rebound Fitness for picking up the product guarantee and responding to my purchase to excellent company service. My rebounder is to help strengthen my legs after injury already enjoying it.

26 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Karen, we are so pleased to read all about your experience, and thank you very much for the 5* review and your additional comments. We wish you well with. your rebounding regime!

Rated 5 out of 5 stars

Good quality rebounder

I’ve had my Maximus Pro bungee rebounder for over 3 weeks now and am absolutely loving it and have been using it every day. I am new to rebounding and bought a very cheap rebounder initially to try it out. It came folded down and I couldn’t put it up as it was really stiff so I had to return it straight away. I then did a lot of research and chose this rebounder because it comes already set up, you just need to put the legs down, and also due to the very good reviews I found online and on YouTube. It was a lot more expensive than the original one I bought but I am really glad that I spent the money to get a quality rebounder. The customer service was great and it was delivered quickly. It has a really nice bounce and I have not had any muscle or joint soreness from using it. I am loving rebounding, it’s great fun and the rebounder comes with access to workouts and also free trials with some instructors. I am delighted with my purchase.

28 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Pamela, many thanks for your lovely 5* review and all the additional feedback you have provided. We love hearing our customers' personal experience with our products and services. And remember, we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Quality Product

I recently ordered the Fit Bounce Pro II Rebounder from Rebound Fitness, and I couldn’t be happier with my purchase. The order was delivered quickly, which was a great start. The rebounder itself looks fantastic and is clearly made from high quality materials. It feels sturdy, well built, and superior in quality.

I’ve been using it every day for the past two weeks, and it has become a fun and effective way to work out. I especially love that it provides a great workout with minimal pressure on my knees, making it comfortable and easy to use consistently.

As a bonus, I also received two free pairs of grip socks, which was a lovely surprise and very much appreciated. Overall, I’m extremely pleased with this product and would highly recommend it to anyone looking for a low-impact, enjoyable way to stay fit.

4 December 2025
Rebound Fitness logo

Reply from Rebound Fitness

Many thanks Latoya for the 5* review and your additional feedback. We are so happy to read that you are enjoying your rebounding workouts - keep up the good work! Thanks again ... service@rebound.fitness

Rated 5 out of 5 stars

I purchased the rebound Fitness Pro XL…

I purchased the rebound Fitness Pro XL a few weeks ago. It arrived on time, well packaged and very easy to assemble. It feels great and I think over time I be very happy with this investment. I had a lot of difficulty deciding between the smaller or larger size and eventually went for the larger. I do kind of wish I went for the smaller now as it would have taken less space in my limited space..because I like to leave it up and do lots of short sessions over the day to break up long stretches of sitting. I think the smaller would have been fine but of course without a side by side comparison I cannot know for sure. And I had wondered about getting the support bar given I am 68 , only 50kg and have osteoporosis but I am happy I decided not to after an email from support team. For what I will be doing it definitely is not necessary.

16 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Thank you so much Leanne, for the 5* review and your additional feedback. We really appreciate you taking the time. Please don't forget though, that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Ordering was easy and quick delivery

4 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jan, thanks for the 5* review. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.service

Rated 5 out of 5 stars

Great choice

Great choice
Quality workmanship
Silent not noisy
Prompt service and delivery
Perfect tension, no jarring of joints
Easy fold to put away or to transport with carry bag

1 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Sandra, thank you so much for your 5* review and also the additional comments! We really appreciate it.

Rated 5 out of 5 stars

Very excited when this arrived

Very excited when this arrived, within 10 mins it was up and ready to go. A little bigger than expected but not disappointed. Product seems really well made & very sturdy and stable. Springs look substantial and not noisy at all. Tried out one on the free videos found on-line through the rebound website, and wow what can I say. I’m mid fifties and exercise regularly but found the beginner workout challenging, so know this is going to keep my interest for a very long time. Very easy to use and following the video was easy, can’t wait to try out more. Got it at a discounted rate on Black Friday and think it was well worth it’s money. Still early days so not sure of its longevity yet.

9 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Linda, thank you so much for your lovely review, and especially for the 5 stars! We really appreciate when customers take the time to provide their feedback and talk about their personal experience. We wish you many happy hours on your rebounder and all the benefits rebounding brings! We're only an email away should you have any queries - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Absolutely love the Rebounder Fit…

Absolutely love the Rebounder Fit Bounce Pro!! We got it with the stability bar but actually don't think we need it ;-) We chose this model after much research and seeing Goldie Hawn use it ;-)
The quality of the equipment is outstanding and the free video resource will be well used! Would recommend both the Fit Bounce Pro and Rebound Fitness - the customer service was exceptional.

7 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi and thank you for awarding us with your 5* review. We do pride ourselves on our products and customer service, so many thanks for your endorsement. Please don't hesitate to contact us should you have any queries at all - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Found this company helpful with good…customer service.

Found this company helpful with good customer service. Had a question before I bought the rebounder and they answered promptly.
Delivery was super quick and the rebounder is really well made and sturdy, I felt happy on it. Looking forward to really getting fitter on this item.
I would recommend the company.

4 December 2025
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jackie, thank you so much for the 5* review as well as your lovely complimentary additional comments. Remember, we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great rebounder

I think this rebounder that I purchased, which is the pro gym version with springs not bungee - have been using it for years however surprised that it has almost gone up $150 in price that's unfortunate but I suppose it's due to tariffs?

7 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and additional comments. You are correct, unfortunately price increase is due to a combination of tariffs and courier charges for items of this size. We also thank you most sincerely for your continued support of our products. service@rebound.fitness

Rated 5 out of 5 stars

Fantastic product

Fantastic customer service and product, I researched extensively before settling on this rebounder and love that it folds up and has a storage bag. It’s super quiet to use as it doesn’t have springs and is very high quality so I see this lasting me years 🙏🏻

3 December 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Rachel, thank you so much for the 5* review and your additional comments. We also wish you many happy years rebounding and all the benefits rebounding brings! We are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Stability bar shaking when I’m not holding on

I ordered the stability bar too and really love having that
one question: when I let go of the bar and just free bounce the bar kind of shudders and shakes a bit. Is that normal or do we not have it done up right? I tightened the little screw in bolt thingies, but it still vibrates & rattles when I’m jumping.

23 November 2025
Rebound Fitness logo

Reply from Rebound Fitness

Hi Deborah, many thanks for your 5* review. Regarding your question: All of our stability bars will have some movement in them - this is necessary otherwise there is too much stress placed on the legs of the rebounder. It is safe to use for balance purposes and ideally you will be using the rebounder to improve your balance so you should hold on the bar gently, rather than gripping/leaning your weight onto the bar. In a very short space of time, even if all you do is walk on the rebounder to start with, you will achieve an improvement in your balance very quickly. Little and often is the best way to start out with rebounder - don't feel you have to do a 30 min session each time, many people start with just a few minutes a day and build up from there.
I hope this helps and please do contact our customer service team if you need additional support. support@rebound.fitness

Rated 5 out of 5 stars

Amazing products and equally great…

Amazing products and equally great customer service!

28 November 2025
Rebound Fitness logo

Reply from Rebound Fitness

Hi Will, we really appreciate the 5* review and thank you for taking the time to submit the additional feedback as well. Thanks again!

Rated 5 out of 5 stars

Extremely Satisfied....

Appreciate the prompt and friendly service from Rebound Fitness Customer Service. The rebounder and T bar arrived in Sydney home in amazing quick manner.
Easy to assemble, sturdy and looks quite polished.
The bounce is smooth and comfy. No discomfort on my ankles and feet.
Perfect cardio workout.
Recommended the XL FitBounce to my trainer and girlfriends.

23 November 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and also your additional feedback. We are so happy to read that you are completely satisfied with your rebounder and our Customer Service. We also pride ourselves in our post sales service - so, if you have any questions or concerns, please don't hesitate to contact us ... we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Quality rebounders, customer service and information

The customer service from this company is outstanding. Whether via email or telephone, they are accessible, professional and helpful in answering any queries. I also like the videos explaining the features of each model in comparison with other brands. Something that stands out about their rebounders is the unique design of the spring-release legs which make for easier storage. High quality equipment and plenty of information available about their products. Would highly recommend!

27 November 2025
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Deborah, we are so pleased to read your fabulous 5* review, and the additional feedback you provided. We really do appreciate you taking the time to endorse our products and services - thank you so much! Please remember that we are here at hand should you have any questions or concerns - we're here to help! service@rebound.fitness

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look