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Rebound Fitness Reviews 

2,332
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the rebounders, noting their stability and smooth, quiet bounce. People frequently highlight the exceptional customer service, describing interactions as swift, helpful, and friendly. Many consumers also appreciate the fast delivery and the product's ease of use, often finding setup simple and the overall experience enjoyable. However, some customers noted that while assembly was generally straightforward, certain aspects could be challenging, with a few mentioning the need for strength or clearer instructions.

What people talk about most

Product

Users describe positive interactions with product, with many expressing high satisfaction and recommending... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is well-made, sturdy, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and use,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, fantastic,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. #1 of 48 best companies in Exercise Equipment Shop
  2. #1 of 15 best companies in Fitness Class
  3. #1 of 16 best companies in Physical Fitness Programme
  4. #12 of 135 best companies in Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,332)

236 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to unpack and quiet

I'm delighted with my rebounder, the legs snap neatly flat and the rebounder folds in half and has a carry/storage bag. I bought the stand also as I like to use it for support during workouts. Unlike other rebounders, I didn't have to put it together, it arrived complete, I just had to snip off some safety straps. I bungee cords make for a noise free bounce. I would definitely buy again.

15 April 2026
Unprompted review
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Reply from Rebound Fitness

Hi Rachel, we are so happy to read how satisfied you are with your rebounder. Please remember that we are only an email away should you have any questions/concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Second purchase from Rebound Fitness

This is my second purchase from Rebound Fitness. As I am new to rebounding, I have purchased the stability T-Bar and additional grip socks for my new Fit Bounce Pro II in which I have received the next day after placing the order. The stability T-Bar is easy to installed. The maximum height of the bar which I have measured at 40 inches above the mat and the minimum height as I have measured at 30 inches above the mat is perfect. The stability T-Bar have 7 adjustable height. The grip socks are very comfortable and have not slip off when exercising on the rebounder. Still loving my new Fit Bounce Pro II as it is three weeks old. I love the firmness of the mat when bouncing. You will really get a good workout. Again, you will not be disappointed with the Rebound Fitness products as the quality is sturdy and the awesome customer service with Liza who assisted me with the two different stability bar, the "U" shaped and T-bar.

7 April 2026
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Reply from Rebound Fitness

Hi Pamela, thank you so, so much for the lovely 5* review and your additional feedback. We are always very keen to read how our customers personal experience with our products and services - and your very in-depth comment should help other potential customers make an educated decision! Remember that we are only an email should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great product

Great product, superb client service (Liza).

9 April 2026
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Reply from Rebound Fitness

Many thanks for the 5* - we really appreciate it! We do pride ourselves on providing excellent customer service so thanks for the endorsement!

Rated 5 out of 5 stars

This item is heavy.

Received in a timely manner. Nothing to do with the product itself, but it is heavy. The driver dropped it off at the front door and ran. I had to get my neighbour to help me get it up the stairs.
It was fairly easy to put together. I did have to use the video on the Amazon product site. The manual instructions definitely could be improved. It is well constructed and very smooth to use. Overall good product.

10 April 2026
Unprompted review
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Reply from Rebound Fitness

Hi Janice, thanks so much for taking the time to submit the 5* review and provide some additional feedback. I have taken note about the instruction manual and we will revisit and make amendments! We're here for you should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

This company was great!

This company was great!! The response to my request was very prompt and the item was shipped almost immediately. I also felt that if I did have a problem that this company would give you their full support.

7 April 2026
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Reply from Rebound Fitness

Hi Sandra, thank you so much for the 5* review and your lovely comments about our customer service. We do pride ourselves on providing great customer services so many thanks for your endorsement. Please remember that we are here to help with any questions or concerns going forward. service@rebound.fitness

Rated 5 out of 5 stars

Autistic Son Needs Movement

I have an autistic (developmentally and intellectually disabled) son who needs to move a lot. His apartment above the garage has a platform swing attached to the ceiling. But he also likes to jump. He also tears the protective cloths that go over springs, so I needed a bungee rebounder instead of one with springs. He is very rough on things and shreds the bungees regularly and bent the legs on his first Rebound Fitness Rebounder. So I ordered a second (folding so it can go in the trash can, I hope, when he shreds this one.) He will shred it, but he is really, really rough on things. The bungee rebounders are safe, let him jump high and bouncy like he likes, and the parts - like the bungees - are easily replaced.

6 April 2026
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Reply from Rebound Fitness

Hi Elizabeth,
Many, many thanks for the 5* review and sharing your rebounding story with us. I have added the link to our Rebound Therapy which is a comprehensive graded exercise and development programme for children and adults across a wide spectrum of additional needs, which you might find this useful.
https://rebound.fitness/en-us/about-rebounding/rebound-therapy-2/

Rated 4 out of 5 stars

Fab product but need better online classes

The rebounder is fab! It’s great fun and gives you a really good workout. This would have been 5 stars but I’m disappointed with the online classes. Rebounding needs fast, exciting, loud music, in my opinion, with the exercise being in time with the beat. The ones I had looked at so far seem to have the music dubbed over the top as the instructors aren’t in time, and the same music is dubbed over multiple classes. If they record some more s I’ve described, I’d be really happy.

30 March 2026
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Reply from Rebound Fitness

Hi Bev, thank you so much for taking the time to submit your 4* review and we really appreciate the additional feedback regarding the online classes which I have forwarded these on to my manager. Many thanks again service@rebound.fitness

Rated 5 out of 5 stars

It’s a very nice rebounder and very…

It’s a very nice rebounder and very quiet. Ours was a great to put together but putting it away wasn’t the easiest. We had to put wd40 on the hinge as it wouldn’t close. But it’s fine now.

24 March 2026
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Reply from Rebound Fitness

Hi Stephanie, thank you so much for sharing your experience, and for the 5 stars! We really appreciate it. We would like to recommend that in future you should use Vaseline or coconut oil to maintain the hinges as these products won't dry out, which WD40 tends to do. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Seems to be a superior product.

Got the Maximus Pro to replace a competitor's product that cost about half as much only and lasted 2 months. The sturdiness is already evident. So far, I'm impressed and will give 5 stars for what appears to be a quality product. I'm using this to give me little 'exercise snacks' to help keep my blood glucose levels down. Mine came with a couple of springs that weren't seated exactly right (likely due to jostling in shipping), but reading the instructions to find that I could fold it to take the tension off the springs made adjusting them a breeze.

30 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Will, thanks so much for the 5* review and your additional feedback. We really appreciate it when customers take the time to submit their comments like you sharing your experience with the springs that needed adjusting, which does sometimes happen during transportation, can help other potential customers make an educated decision in their rebounder purchase process. Many thanks again! service@rebound.fitness

Rated 5 out of 5 stars

Excellent rebounder

Excellent rebounder. Customer service is wonderful. It's rare these days to have companies respond and be quick to resolve issues.

1 April 2026
Unprompted review
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Reply from Rebound Fitness

Hi Teresa, we really appreciate your 5* review and the additional comment about our Customer Service. We do pride ourselves on providing excellent service both pre- and post-sales. service@rebound.fitness

Rated 5 out of 5 stars

Great for back and knees.


I purchased this rebounder based on recommendations and reviews. I have not been disappointed. My original rebounder had a stiff bounce and was not good for my back. A stiffer rebounder will get you more speed doing workouts the softer rebounder gives more bounce.
This new rebounder has a softer bounce and not so hard an impact on my back and knees. I love it and would recommend anyone to purchase this rebounder and not waste money on the cheaper rebounder. The cheaper rebounder was good but this one is great.

24 March 2026
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Reply from Rebound Fitness

Hi Shawn, thank you so much for the 5* review and your additional feedback. We really do appreciate it when our customers do this as, as in your case, reviews really help potential customers make an educated decision before buying their rebounder. Many thanks again!

Rated 5 out of 5 stars

Great rebounder

Great rebounder. Sturdy and easily put out of the way. Excellent quick cardio workouts. Easy on joints and low impact. Perfect for active older adults. Love it!

24 March 2026
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Reply from Rebound Fitness

Hi Anita, so happy to read that you are enjoying the benefits of rebounding and we do so appreciate you taking the time to submit your review. Remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery and good customer…

Fast delivery and good customer service. Love the rebounder and good product. Great quality

23 March 2026
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Reply from Rebound Fitness

Hi Sharon, many thanks for your 5* review and your lovely comments! We really appreciate it and want to ensure that should you have any questions or concerns, please don't hesitate to contact us - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Amazing experience with this company

Amazing experience with this company. Excellent rebounder, and above and beyond ongoing customer service from Liza. Would highly recommend. Thank you x

26 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Laura, thank you so much for the 5* review and your additional feedback. We do pride ourselves in providing excellent Customer Service, and Liza is a great credit to us and loves helping our customers pre and post rebounder sales! She's only an email away should you any questions or concerns at all - we're all here to help! service@rebound.fitness

Rated 5 out of 5 stars

AWESOME REBOUNDER - LOVE IT!

I placed my order and then had to go away. The staff were great about delaying my delivery until I returned for which I was grateful.
I have had my rebounder for two weeks now and am enjoying using it. I got it to help improve my low bone density, and am also using it for lymphatic circulation.
So far I am loving it, and even the hubby has started using it.

24 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sharon, we really do appreciate you taking the time to submit your 5* review and the additional feedback. We love hearing about our customers' experience with our rebounders, and the health benefits that comes with rebounding. Wishing you and hubby many hours of happy bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Very happy customer

Very pleased with my Maximus Pro bungee rebounder from Rebound Fitness Aust. My initial query about delivery options was answered promptly and the package arrived right on time. I'm 72 but package easy to manage and I had it set up in 15 mins. It's very well made, very simple to set up and super quiet. I am really happy with the bungee "bounce" too. My first rebounder and expecting it will see me out! Had query about the T bar and it was attended to very quickly. Highly recommend both Rebound Fitnessand the product.

21 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Diana, thank you so much for the 5* review and your lovely additional comments. I'm so happy that we met your expectations with our products and services. Please remember that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

The rebounder is excellent, storage difficult

The rebounder is excellent. Everything about it is fantastic except that this company does not supply caps to go over the very sharp steel edges that are exposed when you put the legs down to store it. This means that when I want to store the rebounder, It has to scrape along the floor, and I have to take that in consideration if I want to move it anywhere (say in the car) . It would be an easy fix to give them 5 out of five.

16 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you for the 4* review and your very useful feedback. I understand that you have already been in touch with Liza about this, and she is in the process of sourcing some black caps that are on the leg stud to protect the rebounder during transportation that we're sure will resolve the issue.
We will also now update he manual to make it clear that the black caps should be kept to use when storing the rebounder - so thank you so much for your productive and constructive feedback!

Rated 5 out of 5 stars

Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond. Quick delivery too.
I am very pleased with my purchase.

3 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Suzanne, many thanks for the 5* review and your additional feedback. We were so happy to read about your totally satisfactory experience with our company, products and services. Please do remember that our services are not just pre-sales, but continue post-sales ... so if you have any questions or concerns please don't hesitate to reach out! service@rebound.fitness

Rated 5 out of 5 stars

I love the Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond.
I am very pleased with my purchase.

5 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional feedback. We are so pleased to read that we have met your expectations! And we are still only an email away should you have any questions or concerns post purchase! service@rebound.fitness

Rated 5 out of 5 stars

Exactly what I was looking for

I've had the Fit Bounce Pro II rebounder for about a year now. I absolutely love it. As my workouts have gotten longer, I have realised that I need a stability bar (especially when I get tired after bouncing for a long time). I called the company to ask for advice, and Liza walked me through all my options. It has now arrive, and what Liza recommended serves that purpose exactly as required. Couldn't be more pleased.

10 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mayowa, many thanks for the 5* review. We do so appreciate it when customers also take the time to leave additional feedback ... so thank you for that as well. So happy to hear that Liza, our shining star, helped you make your decision. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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