Reclaimed Brick Company Reviews 

251
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for being extremely helpful, professional, and welcoming during their visits to the site. People easily find the building materials they need, such as bricks and stone, which are described as authentic and well-suited for various projects. Some reviewers were not happy with the quality of certain items, mentioning that some goods arrived covered in dirt or looked quite different from the online pictures. A few other people also felt that customer support and refund processes were frustratingly slow or unresponsive when attempting to resolve problems.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout their visits. Reviewers frequently... See more

Product

Clients share positive opinions on product quality, highlighting that the materials look authentic and match... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful staff and professional... See more

Quality

Customers had ambiguous experiences with quality, reflecting both high praise and severe disappointment. Many... See more

Customer service

Reviewers share mixed feedback about customer service experiences. Many customers report helpful assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Rated 5 out of 5 stars

Needed two 7ft scaffold boards to make shelves. Gave them a call and within an hour I was at the yard which is impressive. Tall young chap in reception was lovely. He then asked Brendan one of the c... See more

Rated 5 out of 5 stars

What a great place, could spend all day there. Everything you could need. The staff are great and very friendly, leaving you to wander around the massive site but also always around to offer help.... See more


Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(251)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just what we needed

Ordered some bricks Monday, delivered Thursday. Felt delivery was expensive but the lovely driver made this cost more acceptable! Thank you, brocks look great and just what we need for out firepit project :)

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company - ordered reclaimed sleepers for garden project
Delivered within a day or so of order
The driver who delivered was lovely , polite & accommodating, really nice fellow Thanks a lot chaps

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Great survive from reclaimed brick…

Great survive from reclaimed brick company, matched the stone perfectly, the delivery was the next day and the driver was friendly and dropped the two pallets in a very tricky spot and made it look easy.!
Highly recommend this company.

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Awful bricks

This was my first buying experience with the Reclaimed Brick Company. I have bought tens of thousands of reclaimed bricks in the past. I can safely say the bricks I purchased from this company were the worst I have ever set eyes on. Sold as 2 1/2 inch Tudors they were an assortment of many sizes and colours and would have been better suited as hardcore. I would never deal with them again and could not recommend them to you. Please save yourself a lot of trouble and buy elsewhere

19 July 2023
Rated 5 out of 5 stars

Perfect

Perfect! Bricks arrived on time and exactly what we wanted. Very helpful driver unloaded and placed then exactly where we needed them!

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Stay away.. Scamm.. Crook

I purchased samples of what he claimed to be what I was looking for, every brick sample was of the same very poor quality brick. At £12 every sample this is unacceptable. After many attempts trying to speak to him he was very rude and unhelpful.

22 June 2023
Rated 5 out of 5 stars

A great company with incredibly helpful…

A great company with incredibly helpful staff. I needed some bricks matching and they went out of their way to help me. I didn’t catch all the guys’ names unfortunately as they were all fab but I do know that Brendan spent a lot of time painstakingly sorting through bricks with me. Thanks Brendan!!

28 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look